Acme Nissan

My experience with Acme Nissan has been truly exceptional! This is the 4th vehicle I obtained at Acme Nissan with each experience better than the last. I had waited for my car to arrive as I wanted a specific model. From the moment I entered the showroom, I was promptly greeted and felt less stressed as the receptionist was very friendly as was everyone I had encountered. A very special thank you to Jake Jaskowski for going above and beyond to ensure I got the car I wanted! This is one of the main reasons I decide to continuously do business with Acme Nissan as the exact car was readily available at another Nissan dealership where I could easily picked it up. Dennis Silowka is a great sales consultant as he worked hard to ensure I knew about all the features of my new 2024 Nissan Altima VC-Turbo 2.0SR. He provided me on-demand access to very important features using the showroom tablet and answered all questions I asked. I completely my paperwork with David Mazurek who is awesome! He ensured I was comfortable with my new payment and thoroughly explained all elements of the contract I had signed. He is very knowledgeable and gave extra effort and ensured I received answers to my questions. It was a great experience where I did not feel rushed or pressured in any way! Acme Nissan makes you feel like family. I even received 3 years of basic maintenance for free! Looking forward to continued future business as well as servicing my car with Tom, Service Manager, and Team!

So I leased a Sentra in 2017 and the tire got damaged so I brought it into the dealership and they recommended that I change out all 4 of my tires . Since it was the middle of the work week I didn’t have time to shop around for tires so I went with the spare....they put the spare in but forgot to put the tire rim in the trunk ... fast forward several months , I was not driving much because of the pandemic but wanted to take care of the tire situation.... so went to Costco bought tires and then they informed there was no rim in the trunk. I called the service and repair in Acme Nissan and they refuse to give the rim back and instead deflect the blame on me about how outlandish it is that I waited so long to replace the tires. I have been their customer for over a decade buying two cars from them and this is the service I get! I’m so disappointed in my experience with them and them asking me to pay 250$ for a new rim. After all I took the car to the dealership for Christ’s sakes... for peace of mind even if it meant paying extra and this is the thanks I get!

Came into the showroom after receiving a phone call from one of the sales staff urging to check out great deals that will soon go away. All I wanted was a quote, yet the salesman from the onset requested to see driver’s license and registration and inquired about credit score. I started complying, but then I said it makes no sense. I wasn’t taking a car for a test drive, nor was I at the point of signing the deal. I was simply responding in person to a phone call from their sales staff. I’m already a customer there, as I’m currently leasing their 2018 Rogue. I certainly and to my disappointment didn’t feel like a return valued customer whatsoever. Manager Jake was sort of indifferent and didn’t seem to care if we do business there or go elsewhere. No usually expected salesman friendliness, no smile, no welcome feeling. It’s not like the place was packed with customers. It was empty. The same feel as one has when visiting NJ Motor Vehicle agency. Very surprising and unexpected. No conversation about any deals; just a matter of fact statement to expect payments over $100 higher than what I’m paying now. So why waste my time by urging to come into the show room. Why not ask the appropriate questions over the phone and do their homework, especially with the existing customer? Totally different experience from back in 2018 when I gladly posted a very positive review. I thought my next deal will be easy with no wasting time going to different dealership. Not so. Definitely will do my homework and visit other dealerships and consider other car makers.

We tried to return a lease car before the lease end period, they refused to take the car as they don’t have a space for it !!!!!!, although if you are buying a new car , they will take the car back which is so ridiculous, they were so rude and have an attitude, don’t go there, they wouldn’t take the car and want you to keep the car till they have a space , meanwhile the lease will be overdue.

The sales manager and finance manager here are all very snobbish. We had terrible customer service attitude issue here, as if we are begging them for a car sale. That's why the business is so slow here and no customer at all.

I did not buy my car from Acme, however, they treat me with the professionalism and curtesy as if I did. They are very polite and friendly. I've been coming back to have them service my car since I got it.

The whole process was very straight forward. Make an online reservation, arrive at the service center, and leave it all to the experts here. a regular maintenance, changed the rubber door mold and regular inspection done in about 2 hours. Overall, good and quick service.

I leased my 2016 maxima SV about year ago, the process was easy and got the car I wanted for the price I thought was reasonable.

Very happy with the service department! I enjoy doing business with Acme Nissan.

I came to ACME dealership on wednesday to look for the nissan Rogue,that i choosed through their website without a long delay they showed me the car i choosed,also had a test drive with disent explanations.After a short time negotiations i was able to trade my old vehicle for a fair amount $$ There was not much hustle of any kind,after signing the contract i got the car soon after. would like to mention that the salesmen that assisted me throughout this process was very knowledgeable straightforward dissent individual with a nice smile. I would recommend this dealership to all my friends.