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Woltz & Wind Ford

(578 reviews)
Visit Woltz & Wind Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Reviews

(578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car purchase

I knew I wanted to order a 2016 Mustang at the earliest possible time to allow it to arrive as early as possible. I had contacted 4 local Ford dealerships. Only 1 salesman, Dan Trovy, kept in contact and kept me informed. I was able to get the exact vehicle I wanted at the price that I was looking for. He kept me informed as to the arrival of the Mustang, called in the info to my insurance company so that when I stopped by to get my insurance changed, the paperwork was already completed, and when I picked up the Mustang he went through the vehicle thoroughly with me until I was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words!

Service great and timely

Very curtious and quick. I just nearly returned home and my car was finished. A+.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words!

Great Seevicd

Excellent service, Rich is always very helpful and the car repairs are done on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

Great service, lousy Ford parts

The service and people were very good as usual. What I was disappointed in was that my 2013 Ford Flex (with only 28,000 miles) had to have all four brake rotors replaced because of RUST RELATED PROBLEMS. It wasn't because of worn out brake pads because I religiously have the "WORKS" service done at the suggested intervals. Although Larry Wind had reimbursed me $200 of the $700 + bill, I thing FORD should have done more to back up the quality of their components.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, Anthony. If there is anything else we can do for you, please give us a call.

Woltz and Wind Service Department

I have a 2014 Ford Explorer. I have been coming to Woltz and Wind for service for over 6 years. Anytime I have a concern or need, my service manager Ziggy goes above and beyond to make sure everything is taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Justin! We appreciate your review of our team, and the staff here at Woltz and Wind Ford look forward to further serving you in the future!

I was helped quickly.

Everything was as it should be. The salesman was helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. The staff at Woltz and Wind Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!

fantastic

they have a great staff, very quick service while waiting for vehicle, never had a problem there since a bought my car almost 5 years ago

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

pinion seal replacement

last repair was a pinion seal replacement.I Left the vehicle in the morning and picked it up the next day. The staff was very courteous and friendly. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, thank you for sharing your recent experience at Woltz and Wind Ford. If you need more help, our team is available to talk -- safe travels!

David Stewart

Salesman was very helpful and had a low pressure approach. Very quick closing and pickup of new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your response, David! Hope you're enjoying your vehicle, and as always, drive safe!

Efficient service

2010 Fusion Hybrid. Great service. Appreciate the shuttle and Len, the driver.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!