Reviews
Write a reviewReally didn?
Really didn?t haggle over price. So the process was very easy. Salesman was very helpful on how we should deal with our trade.
Really didn?
Really didn?t haggle over price. So the process was very easy. Salesman was very helpful on how we should deal with our trade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great salesman: Honest & he really worked to get the best
Great salesman: Honest & he really worked to get the best deal. Solid dealership staffed by knowledgeable and excited-to-be-there staff.
Great salesman: Honest & he really worked to get the best
Great salesman: Honest & he really worked to get the best deal. Solid dealership staffed by knowledgeable and excited-to-be-there staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Service was great!
I have a previously owned 2010 Ford Focus. My low tire pressure light had been coming on for quite awhile. I made an appointment for March 9 at 12:30 pm. Ziggy took wonderful care of me. He called Endurance to see what was covered and saved me over $1000! He kept me informed of the repair progress. Even though the repairs weren’t done until 4:30 pm I was well taken care of. I highly recommend Woltz & Wind Ford. Ziggy is a great asset to your Service Center.
Service was great!
I have a previously owned 2010 Ford Focus. My low tire pressure light had been coming on for quite awhile. I made an appointment for March 9 at 12:30 pm. Ziggy took wonderful care of me. He called Endurance to see what was covered and saved me over $1000! He kept me informed of the repair progress. Even though the repairs weren’t done until 4:30 pm I was well taken care of. I highly recommend Woltz & Wind Ford. Ziggy is a great asset to your Service Center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Da Best
No BS. They did the best deal they can especially Greg Sulc in sales and Heidi in service excellent communication and always happy ending..I’m Rick Ryan and I approve this message 😁
Da Best
No BS. They did the best deal they can especially Greg Sulc in sales and Heidi in service excellent communication and always happy ending..I’m Rick Ryan and I approve this message 😁
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Excellent Customer Service
Excellent customer service, knowledgeable about their vehicles, warranties, etc. Fair price paid and fair price allotted for trade. Buying process was straight-forward. They'll answer any questions and/or find the information you are requesting. I believe they set the standard for car buying. Woltz & Wind has been in business for a long time and the reason is attentiveness to customer needs. I cannot say the same for other dealerships who have been around for a while and are expecting customers to buy based on name recognition alone. If you are looking for a new/certified/used car in the Pittsburgh area - I highly recommend Woltz & Wind. Remember - you are buying the dealership just as much as you are buying the car. Ask for Steve Siegel.
Excellent Customer Service
Excellent customer service, knowledgeable about their vehicles, warranties, etc. Fair price paid and fair price allotted for trade. Buying process was straight-forward. They'll answer any questions and/or find the information you are requesting. I believe they set the standard for car buying. Woltz & Wind has been in business for a long time and the reason is attentiveness to customer needs. I cannot say the same for other dealerships who have been around for a while and are expecting customers to buy based on name recognition alone. If you are looking for a new/certified/used car in the Pittsburgh area - I highly recommend Woltz & Wind. Remember - you are buying the dealership just as much as you are buying the car. Ask for Steve Siegel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eric, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased a slightly used car
I purchased a used car from them on the 1st day they were allowed to reopen from the CoVid close down. There was a small scratch through the clear coat on the door. The salesman promised me that they would fix it as soon as they got back up to full staff. I have email proof. I waited 2 months and heard nothing. I contacted them, and got a response but never an appointment time, same salesman told me "he would get back to me with a time" well that was a week ago. I tried emailing the dealership..no response. I texted back the salesman..no response. Well they have their money. I had planned on taking the car there for service but it highly unlikely now. Just don't believe them..they will tell you whatever to get the sale...then leave you in the lurch.
I purchased a slightly used car
I purchased a used car from them on the 1st day they were allowed to reopen from the CoVid close down. There was a small scratch through the clear coat on the door. The salesman promised me that they would fix it as soon as they got back up to full staff. I have email proof. I waited 2 months and heard nothing. I contacted them, and got a response but never an appointment time, same salesman told me "he would get back to me with a time" well that was a week ago. I tried emailing the dealership..no response. I texted back the salesman..no response. Well they have their money. I had planned on taking the car there for service but it highly unlikely now. Just don't believe them..they will tell you whatever to get the sale...then leave you in the lurch.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very prompt
I’ve inquired about the availability of several cars from several dealerships via email. Woltz and Wind contacted me about having any questions about the vehicle and responded back to me with a trade-in estimate for my vehicle both in less than 24 hours. Unfortunately I cannot say the same for most other dealerships.
Very prompt
I’ve inquired about the availability of several cars from several dealerships via email. Woltz and Wind contacted me about having any questions about the vehicle and responded back to me with a trade-in estimate for my vehicle both in less than 24 hours. Unfortunately I cannot say the same for most other dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Mitchell, thank you for your positive review! If there?s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.
DON'T BUY A TRUCK FROM WOLTZ or WASHINGTON FORD!
If you value reliability and customer service, I would encourage you to look elsewhere when purchasing an F150. I purchased an F150 in 2017 that was clearly a lemon--doors freeze shut every time the weather freezes. This item was recalled and the truck spent a total of over 30 days in the dealership (spanning 3 trips) last year. They would not fix it and sent it home each time saying "we don't know why this continues to happen." On a two year old vehicle, that is not acceptable. Here we are in winter 2019 and the doors are frozen OPEN again! When I called the dealership to schedule an appointment they explained they would not be able to provide a rental car--for their error and negligence. Stick with GMC or Honda, Ford is not what it used to be!
DON'T BUY A TRUCK FROM WOLTZ or WASHINGTON FORD!
If you value reliability and customer service, I would encourage you to look elsewhere when purchasing an F150. I purchased an F150 in 2017 that was clearly a lemon--doors freeze shut every time the weather freezes. This item was recalled and the truck spent a total of over 30 days in the dealership (spanning 3 trips) last year. They would not fix it and sent it home each time saying "we don't know why this continues to happen." On a two year old vehicle, that is not acceptable. Here we are in winter 2019 and the doors are frozen OPEN again! When I called the dealership to schedule an appointment they explained they would not be able to provide a rental car--for their error and negligence. Stick with GMC or Honda, Ford is not what it used to be!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Best experience ever at a car dealer!
The best experience we've ever had at a car dealer. Steve Siegel was amazing, and kept us informed of all of the little details as the transaction went through. Jill McCrackin was delightful to work with, a great sense of humor. Jack May talked to us on a personal level, showing that the leadership of this dealership is what gets the whole place going. Even though they were over 4 hours away, if they had the vehicle we wanted, we wouldn't hesitate to go there again.
Best experience ever at a car dealer!
The best experience we've ever had at a car dealer. Steve Siegel was amazing, and kept us informed of all of the little details as the transaction went through. Jill McCrackin was delightful to work with, a great sense of humor. Jack May talked to us on a personal level, showing that the leadership of this dealership is what gets the whole place going. Even though they were over 4 hours away, if they had the vehicle we wanted, we wouldn't hesitate to go there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
Dan wind should be ashamed by how the two sister facility dont work together for a customer! Rather it be a purchase for woltz and wind or Washington ford it all goes into one company!
Poor customer service
Dan wind should be ashamed by how the two sister facility dont work together for a customer! Rather it be a purchase for woltz and wind or Washington ford it all goes into one company!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase