Bob Fisher Chevrolet

in the last week Bob Fisher Chevrolet is amazing. I am reviewing the dealership not the car. From my first day in to the actual closing of the deal I never felt pressured nor mislead . Every person I dealt with was friendly, easy going and treated me like I was a valued customer and let me tell you I was not an easy sale. I knew what I wanted and at what price including where I wanted my trade to be. Galen the internet manager and I texted back and forth over 125 times in a weeks time. When we spoke in between those texts he always was friendly and kept pushing it up the latter to get me the price I wanted. Ralph my actual sales person is new there but was patient and did everything I asked and let me tell you sometimes it was not easy. Great job Ralph. As far as the dreaded finance department (In my mind anyway) dealing with Frank was actually a pleasure. We had talked before hand and I told him what I wanted and did not want. I even said please do not waste my time trying to sell me things I did not want. Well Frank actually listened and the closing paperwork went quickly and more importantly painlessly. The day of pickup I noticed a slight imperfection with the car. Well this is what makes Bob Fisher the place to buy your next vehicle . My salesperson Ralph knew I was not happy when the imperfection was communicated to me. Ralph went to the General Manager John Monroe and he immediately jumped into action and quickly did what was necessary to make me happy. There were no games just make the customer happy philosophy by everyone I encountered . Thanks to everyone I encountered at Bob Fisher Chevrolet this past week . Walter Helm

in the last week Bob Fisher Chevrolet is amazing. I am reviewing the dealership not the car. From my first day in to the actual closing of the deal I never felt pressured nor mislead . Every person I dealt with was friendly, easy going and treated me like I was a valued customer and let me tell you I was not an easy sale. I knew what I wanted and at what price including where I wanted my trade to be. Galen the internet manager and I texted back and forth over 125 times in a weeks time. When we spoke in between those texts he always was friendly and kept pushing it up the latter to get me the price I wanted. Ralph my actual sales person is new there but was patient and did everything I asked and let me tell you sometimes it was not easy. Great job Ralph. As far as the dreaded finance department (In my mind anyway) dealing with Frank was actually a pleasure. We had talked before hand and I told him what I wanted and did not want. I even said please do not waste my time trying to sell me things I did not want. Well Frank actually listened and the closing paperwork went quickly and more importantly painlessly. The day of pickup I noticed a slight imperfection with the car. Well this is what makes Bob Fisher the place to buy your next vehicle . My salesperson Ralph knew I was not happy when the imperfection was communicated to me. Ralph went to the General Manager John Monroe and he immediately jumped into action and quickly did what was necessary to make me happy. There were no games just make the customer happy philosophy by everyone I encountered . Thanks to everyone I encountered at Bob Fisher Chevrolet this past week . Walter Helm

We saw the car on line for our granddaughter . I contacted the dealer and Gailen got back to me within minutes , ready to give me what ever info that I needed . We live in NJ , she lives in PA . We made arrangements to test drive. Gailen greeted us and got us set up with our salesman ,John . He looked you in the eye when he spoke to you , was very helpful with everything involved. From test drive , to insurance and out the door sale , he was very helpful . It was a pleasure to do business with the people at this dealership .

Worst service ever watch for false advertising and no attempt to make things rite

Good experience.Jeanette was helpful, energetic,and knowledgeable without being pushy.

Our family has purchased 10 vehicles over the years from Bob Fisher Chevrolet and has nothing but good experiences with the purchases...thank you, Harold. I recently needed minor paint repair work done on my 2014 Equinox, and the service was awesome...thank you, Dick. We have experienced good customer service and satisfaction from the Service Dept. too. Keep up the good work for your dedicated customers. Anne

Recently purchased a Chevy Captiva Sport LT from Bob Fisher. Lewis Carpenter was very helpful and knowledgeable. My experience was a good one, and I would recommend Bob Fisher to anyone looking for a new or used vehicle.

Bought a vehicle for a fair price but I live in another state. Nothing but problems after that. Very unprofessional staff all the way up to the used sales manager. Horrible communication and at times seemed like they had no idea what to do. Took over a month and a half to get the correct paperwork to register in my state. Please save yourself a major headache and look somewhere else. I wish I would have.

Bought a vehicle for a fair price but I live in another state. Nothing but problems after that. Very unprofessional staff all the way up to the used sales manager. Horrible communication and at times seemed like they had no idea what to do. Took over a month and a half to get the correct paperwork to register in my state. Please save yourself a major headache and look somewhere else. I wish I would have.

Jeanette is amazing! She worked with me above and beyond to make sure I got the best deal. I've always wanted a 300 and she did everything in her power to make sure I got it, I world recommend her to anyone! Thanks again Jeanette yer the best! Kathy p.