My partner and I went into Thompson’s Honda Terre Haute Indiana to purchase a brand-new Honda Accord Hybrid after we did extensive research to find a great... automobile to fit our needs. The sales associate was experienced an addressed our needs professionally and promptly. Unfortunately, when it came to the final step to purchase of the automobile with the manager the experience was insolent. The managers professionalism was discriminatory, and discourteous behavior for a member representing this company. While me and my partner were sitting in the manager’s office within five minutes, I had requested to have copies of documentation he stated they keep but we do not get them, I requested a copy anyway. After that ordeal then I started to questioned the Honda disclosure form, immediately while he was shuffling papers, no eye contact at all, stated in a blunt inadequate tone “oh your names is not on the paper work”. He appeared very irritated. He at this point was still not making eye contact with either of us and shuffling papers. My partner (the one whom was signing the documents) “state she has my back”. The manager then realized by our star struck appearance that his improper behavior and reckless comments were firmly recognized. The feeling we strongly absorbed from the comment was if a female partner was present in the process and was not signing the dotted line she was of less value and insignificant. American lifestyles, shared values and beliefs in matrimony and cultural changes are quite different in today’s society than a decade previous. With this being said, if the manager were education in this area, I believe this incident would not have taken place. The manager did not take into consideration my significant other and I are going to purchase another brand-new car, and I would be the one signing on the dotted line. With the horrible experience, unfortunately we will not buy local and defiantly not at Thompsons Honda. And just to add a note we purchased a brand-new car and asked for the perk of weather tech mats and was given an unequivocal no, much to our dissatisfaction. So in no short terms do not ask for any perks from this company, you will not get them. Another note to mention, to this date no one from this company had follow up, or even called us to see if we were satisfied with the product or how our customer satisfaction was at the time of the purchase. Humm another unfortunate example of business practice not focused on customers service after the purchase.
I was shopping around for a new car and I came across a very nice Hyundai from this dealer. I requested information about the car and got an email sent... back to me almost instantly. The customer service was above and beyond. Not only did the email quickly I got a phone call as well going jeer everything that I needed and wanted to know about the process of buying the car. They were very nice and I would recommend this dealer to everyone I know.
Looked all over for a quality used car. Thompson’s Honda delivered on every level. Jon Bledsoe answered all my questions, explained all the features of... the vehicle, and made me feel like part of the Honda Family!
Our experience with Kent Crowder & Thompson’s Honda was absolutely wonderful. We knew exactly what we wanted & Kent made it happen - with ease. He was... very professional, considerate, & HONEST, which is so important. Other dealerships should strive to be like Thompson’s Honda. Great all-around experience; we will be back for our next lease because of their great customer service! ��
Jon Bledsoe, is the best and always will be he takes his time to find you the right car and he's very honest the whole dealership great
Every car dealership should try to be just like this one. The whole experience was GREAT!!!!! Kent was the best salesman, I've ever dealt with.
We simply loved this place From the salesman Jon to the managers Jason and Gary Everyone was friendly from the minute we walked in the front door No one... pressured you to buy a car and did everything to help us find what we wanted Would definitely recommend this place to anyone looking for a new or used car��
Jon Bledsoe was amazing! I told him what I was looking for and he was able to get me exactly that! He's a straight forward, no pressure salesman which... is unusual in that line of work. I will definitely be to see him. Thanks Jon!
I have purchased four cars from Jon Bledsoe. He excells in customer service! Thompson's Honda is a great dealership from sales to servicing. I'll be... back again!
Jon Bledsoe was very knowledgeable and friendly. We will buy more cars from him. He was nota high pressure salesman. We liked that about him.