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Reviews

4.5
Average based on 18 reviews
  • I am now a Honda "lifer!"

    I just experienced my 2nd new-car purchase from Thompson Honda. With both purchases, the entire staff did everything possible to meet my needs whi...


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    I just experienced my 2nd new-car purchase from Thompson Honda. With both purchases, the entire staff did everything possible to meet my needs while being mindful of my budget. I have never experienced such excellent customer service with any other dealer. Both the cars and the dealership rock! I will be purchasing a Honda from Thompson Honda for many years to come! Bob Lawson is the best Salesman which I have ever dealt. Bob has even given me his personal cell phone with instructions to call if I ever need anything. I have actually put him to the test and he was true to his word! Thanks Bob!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Lousy maintenance

    We've had repeated issues of things not being done correctly on our CR-V. Just found out that they didn't follow Honda's recommended procedure for...


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    We've had repeated issues of things not being done correctly on our CR-V. Just found out that they didn't follow Honda's recommended procedure for flushing the transmission fluid at the 120K mile service, but instead just drained it and filled it back up. That's the last straw. I'll never be back. The local high school auto shop does a better job.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • bad service

    Great, I did say Great sales department. TERRIBLE, I did say TERRIBLE service department!! But then who buys a car for the service, almost everyon...


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    Great, I did say Great sales department. TERRIBLE, I did say TERRIBLE service department!! But then who buys a car for the service, almost everyone. Service after the sale, RIGHT........Just ask the service manager, Bud, I am sure he will tell you what he wants to hear himself say. This guy does not reflect the Thompson Honda way......

    Shopped for a new car
    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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