Reviews
Write a reviewI Highly recommend monroeville dodge!
My experience was great, for a first time buyer I didn't feel pressured into doing anything I didn't want. The salesman I had was Jason and he made the whole process go smoothly, while making sure I got the best possible deal that I was allegable for and that could fit my budget. Overall, in my opinion,monroeville dodge will steer anyone in the right direction, especially for a first time buyer like me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Transmission
Went for check engine light that came on . Found out transmission had major issues. Service handled everything including rental car. Timely repair with continued updates.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase
This is our second car purchase from Monroeville Dodge and we couldn't be happier. Everyone there is very nice to deal with and worked with us to keep our payment where we wanted it. My only issue this time was that the vehicle wasn't as clean as it could have been.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They get the deal done!
I came in with a monthly payment that I wanted to be at for a new Ram, and they got me to that number with relative ease. This is the first dealer that has ever been able to do that for me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic Dealership
I am writing a review to share my first-rate experience at Monroeville Dodge-Ram. As a consumer purchasing a vehicle, my main priority is locating a honest and straight forward dealership. I found it at Monroeville Dodge. From the time I walked into the dealership, I was greeted by a stellar sales associate, Jason Mitchell, and a jovial staff. It being my first time at the dealership, I could tell everyone had a high regard to being dedicated to their work and to maintaining a high professional standard. Mr. Mitchell was upbeat, informative and took time to describe the vehicle, both on the lot and during a test drive. Due to Mr. Mitchell's proficiency and expertise and a staff of professionals, who embody a customer service as their main priority, I chose to purchase a new Ram Truck from Monroeville Dodge-Ram. I have been delighted since. Mr. Mitchell, the sales, finance, and service teams are outstanding. I believe successful dealerships are run by successful entrepreneurs who hire polished professionals, who exemplify respect, trust and a high degree of knowledge and skill. Dealerships, like Monroeville Dodge-Ram are hard to find. I highly recommend the dealership, to family, friends and will continue to remain a customer in the years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They make you feel like family
They make sure any problem you have are taken care of quickly and expertly. And keep you informed as to the progress of your repairs and don't try to get you to have unnecessary work done
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Dept
The service dept is always prompt with answering the phones and have answer to you questions or about your vehicle when you call. They are also very good at fitting you on around your schedule and at the last minute.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Monroeville Dodge Service
We purchased our used Dodge Avenger at Monroeville Dodge and at the time we bought an extended warranty. We decided to do this because newer cars are a little more involved to repair. Glad we did because with this warranty the only repair in 2 yrs. was completely covered.. The service center was very accommodating and took care of the problem quickly. We had no real down time with the car. Thank you Monroeville Dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied
I love their service. They are right on time with price, repairs and customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service/Oil Change
Great service department ... I was in and out for my oil change and treated nicely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase