Skip to main content

Monroeville Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I Highly recommend monroeville dodge!

My experience was great, for a first time buyer I didn't feel pressured into doing anything I didn't want. The salesman I had was Jason and he made the whole process go smoothly, while making sure I got the best possible deal that I was allegable for and that could fit my budget. Overall, in my opinion,monroeville dodge will steer anyone in the right direction, especially for a first time buyer like me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Transmission

Went for check engine light that came on . Found out transmission had major issues. Service handled everything including rental car. Timely repair with continued updates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchase

This is our second car purchase from Monroeville Dodge and we couldn't be happier. Everyone there is very nice to deal with and worked with us to keep our payment where we wanted it. My only issue this time was that the vehicle wasn't as clean as it could have been.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They get the deal done!

I came in with a monthly payment that I wanted to be at for a new Ram, and they got me to that number with relative ease. This is the first dealer that has ever been able to do that for me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic Dealership

I am writing a review to share my first-rate experience at Monroeville Dodge-Ram. As a consumer purchasing a vehicle, my main priority is locating a honest and straight forward dealership. I found it at Monroeville Dodge. From the time I walked into the dealership, I was greeted by a stellar sales associate, Jason Mitchell, and a jovial staff. It being my first time at the dealership, I could tell everyone had a high regard to being dedicated to their work and to maintaining a high professional standard. Mr. Mitchell was upbeat, informative and took time to describe the vehicle, both on the lot and during a test drive. Due to Mr. Mitchell's proficiency and expertise and a staff of professionals, who embody a customer service as their main priority, I chose to purchase a new Ram Truck from Monroeville Dodge-Ram. I have been delighted since. Mr. Mitchell, the sales, finance, and service teams are outstanding. I believe successful dealerships are run by successful entrepreneurs who hire polished professionals, who exemplify respect, trust and a high degree of knowledge and skill. Dealerships, like Monroeville Dodge-Ram are hard to find. I highly recommend the dealership, to family, friends and will continue to remain a customer in the years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They make you feel like family

They make sure any problem you have are taken care of quickly and expertly. And keep you informed as to the progress of your repairs and don't try to get you to have unnecessary work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Dept

The service dept is always prompt with answering the phones and have answer to you questions or about your vehicle when you call. They are also very good at fitting you on around your schedule and at the last minute.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Monroeville Dodge Service

We purchased our used Dodge Avenger at Monroeville Dodge and at the time we bought an extended warranty. We decided to do this because newer cars are a little more involved to repair. Glad we did because with this warranty the only repair in 2 yrs. was completely covered.. The service center was very accommodating and took care of the problem quickly. We had no real down time with the car. Thank you Monroeville Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied

I love their service. They are right on time with price, repairs and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service/Oil Change

Great service department ... I was in and out for my oil change and treated nicely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No