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Brad Howell Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Needed to have service work done on my F-150.

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

Very friendly and worked hard to get me the truck I wanted. They took time to explain all my options to get me a perfect ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brad Howell Ford

Like many people finding time to shop for a car is difficult. Fred and Andy made the whole shopping experience so fast and easy. I would recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership!!

Picked up a used F350 diesel from Baxter Howell! Could not have been easier and the truck is exactly what we needed to pull a bobcat! Go to Brad Howell Ford for your next vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car buyer- will be back!

When it came time to make my first big purchase after graduating from college, I really had no idea what kind of vehicle I wanted or needed. I did a lot of searching and was very pleased with my choice to do business with Brad Howell Ford. They did a great job explaining my car and financing options and took the time to completely walk me through the whole process. I am very pleased with my experience and my Brad Howell Lincoln MKC. I cant wait to drive it for many years, and when the time comes to begin a new car search, I will be back to Brad Howell Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First-time buyer, will be back!

When it came time for me to consider finding a new car and making my first big purchase out of college, I really didn’t know what I wanted or how I should go about it- the team at Brad Howell Ford did an excellent job of teaching me about my options and I couldn’t be happier with the decision we made! I can’t wait to drive my Brad Howell Lincoln MKC for years to come! They made the car search and buying process very simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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An Outstanding and Pleasant Car Buying Experience

We first called Brad Howell Ford in search of a late model Explorer. I spoke to Baxter Howell & he told us of their Tent Sale in Kokomo. We visited him there and gave him a list of what we were looking for. We had been looking for quite awhile and weren't sure we would ever find one. A few weeks later, Baxter found the perfect Explorer for us. We saw it yesterday and it is everything we wanted and more. My wife is so excited. Baxter and Brad are great, and they are honest people who value integrity, commitment and loyalty. When they make a promise, they keep it. They not only sell cars, they build relationships. If you haven't experienced a highly professional dealership with a great team of people who care about you, call them. You'll be glad you did. Lee & Sharon Rush, Peru, IN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They don't just sell cars they Build Relationship!

My salesman Fred was awesome! I was set on a long wheelbase F-150 Crew Cab and if you have tried to find one you know how few there are out there. Throw in that I changed my mind on color 3 times and was indecisive on my options meant that Fred had to perform multiple searches to find my truck. The week my employee discount was going to expire I was also on spring break. Fred and I talked daily and he sent emails of window stickers for me to review. The final decision to choose a truck in Michigan was made with me 1000 miles away on Thursday afternoon and he had my truck waiting for me on Monday to pick up. Great customer service is an understatement to the way I was treated by their sales staff. This was my first purchase at this dealership but they have definitely earned me as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

I've dealt with dealer for over 20 years. I do all my automotive business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT Service, GREAT People!

Love this place. Buying my new vehicle was a great experience with this group. Now, as I return for service, I have realized this is my go to dealership. I can't imagine buying a vehicle anywhere else. The treatment I receive from Brad Howell Ford's staff far exceeds other dealerships I have had dealings with. If you're looking for a dealership that treats you like one of the family, you need to check these guys out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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