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Brad Howell Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (797 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had horrible experience here. Repaired shifter slipped ,now misaligned with letters, numerals again. Gauges back lighting out now. Hood unsecured. Couldn't get sales interested in me.

Had horrible experience here. Repaired shifter slipped ,now misaligned with letters, numerals again. Gauges back lighting out now. Hood unsecured. Couldn't get sales interested in me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Have bought three vehicles from you and have been very impressed with everyone I have delt with. Derick has gone the extra mile.

Have bought three vehicles from you and have been very impressed with everyone I have delt with. Derick has gone the extra mile.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My husband has bought Fords for years. This is my first Frod and I am happy to have one. Rick Hasty is an awesome sales person and Andy Redman was very helpful and honest.

My husband has bought Fords for years. This is my first Frod and I am happy to have one. Rick Hasty is an awesome sales person and Andy Redman was very helpful and honest.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I've been dealing with Brad Howell Ford for many years. I go back because they are trustworthy folks. Transactions are easy, everything is explained well, and there are no hidden fees. Everything you want in a car dealership!

I've been dealing with Brad Howell Ford for many years. I go back because they are trustworthy folks. Transactions are easy, everything is explained well, and there are no hidden fees. Everything you want in a car dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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BHF staff went above and beyond. Everyone I came in contact with was awesome, even from the time I walked in the door. Lucas was amazing to deal with. I do live a little ways away from the dealership so we did pretty much everything through the phone. When I got there, everything was spot on with the paperwork and I was in and out within an hour. I also traded in a heavily modified vehicle, which they gave me a very fair offer on it. The only little hiccup was there was a small issue with the truck and they had it sorted out within 48 hours. I've been a long time Toyota/Lexus customer, this was my first Ford purchase, I will only be going to BHF in the future. Thanks for everything and enjoying my (new to me) Ford Raptor its fullest!

BHF staff went above and beyond. Everyone I came in contact with was awesome, even from the time I walked in the door. Lucas was amazing to deal with. I do live a little ways away from the dealership so we did pretty much everything through the phone. When I got there, everything was spot on with the paperwork and I was in and out within an hour. I also traded in a heavily modified vehicle, which they gave me a very fair offer on it. The only little hiccup was there was a small issue with the truck and they had it sorted out within 48 hours. I've been a long time Toyota/Lexus customer, this was my first Ford purchase, I will only be going to BHF in the future. Thanks for everything and enjoying my (new to me) Ford Raptor its fullest!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am very pleased with the service and attention given to me when buying our Yukon. Tony and Justin were very helpful..

I am very pleased with the service and attention given to me when buying our Yukon. Tony and Justin were very helpful..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I came to Justin for a question about my lease. I was having issues with a dealership in Indy giving me the runaround. I saw a cute car in the showroom and Justin worked his magic so fast, I walked out with it that day! I ended up with more car for MUCH less money and the comfort in knowing I was in good hands. I will never go out of town to a bigger dealership again. I will continue to stay local where I know I’m getting the best deal and best service.

I came to Justin for a question about my lease. I was having issues with a dealership in Indy giving me the runaround. I saw a cute car in the showroom and Justin worked his magic so fast, I walked out with it that day! I ended up with more car for MUCH less money and the comfort in knowing I was in good hands. I will never go out of town to a bigger dealership again. I will continue to stay local where I know I’m getting the best deal and best service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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BHF staff were friendly, helpful, and knowledgeable. They answered all our questions to our satisfaction.

BHF staff were friendly, helpful, and knowledgeable. They answered all our questions to our satisfaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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