DeFOUW Automotive

I just purchased a new 2020 Silverado 2500HD from DeFouw Chevrolet yesterday. I have been searching for a truck locally, but could not find the one that met my needs. After searching the internet, it turned out they had one 2020 2500HD left on the lot. After corresponding with Nick Simpson, I realized this was the truck for me. Nick went above and beyond to make it happen! Considering I traveled over 90 miles from out of state to consider this truck, it was absolutely well worth the trip. Nick had a quick quote done for my trade-in via photos and conversation before I made the trip out. I honestly can say I did not expect them to hold true to that number, but lo and behold, they didn’t budge off that quote. Jim Halsema in finance also went above and beyond as well! I highly recommend this dealer and will gladly visit them again for any future needs! Thanks for the great customer service and keep up the great work guys!

Every vehicle I have ever purchased has come with two keys. I was not told until delivery this used vehicle only had one. I asked about a second, but was told I had to go get my own and I have no idea how to get a fob. Great customer service would have been to order it for me even it it meant additional cost.

We've looked at used vehicles before at Defouw, but found what we wanted elsewhere. Came back a year later, when it was time to replace another one of our vehicles to Defouw to the same salesman, because we remembered how well he treated us before, and never pressured us. Mike Brown is quite knowledgeable about the cars they sell, has practical advice and was very comfortable to talk to. We will always come here now, and nowhere else. We learned we can trust what he says. Thank you, Mike, We love our car!

Nick was very helpful, kind and really great to work with on purchasing and finding me the car I was looking for. I especially glad he helped me with getting my tint on new car!

Purchased an X4 and love it! Matt and JR are great to work with, have worked with them several times and always a positive experience and no surprises!

Amazing experience with Defouw BMW. They will always be our dealer for service. Very professional, and informative. The work done on our car was difficult and the car runs super sweet! ❤️ this service department! Highly recommended!

I drove 2 hours from Anderson to get to DeFouw and purchase the car of my dreams. Nothing about the experience or the car was disappointing. Ben Mullikin is the best car salesman I have ever dealt with and I've dealt with plenty. The details were all worked out beforehand so I spent minimal time at the dealer. Which was perfect because I had a 2pm meeting and I made it in plenty of time. I must thank Taylor Light also for getting the process started after I sent an "I'm interested" message via Autotrader.

Chris Harrington and Bailey B. Are amazing people who truly listened and cared! Will only purchase our vehicles at Defouws with Chris and the wonderful staff!

Pam Strain was an excellent sales person to work with. She was pleasant, knowledgeable, and not high pressured. We appreciated her efforts to find us what we wanted. in the end, we bought a new Traverse.

We absolutely loved working with Justin ! He was amazing on every level ! Highly recommend buying a car from him . He was knowledgeable about the car we were looking at . And helped with all of our questions !