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Mercedes-Benz of Brooklyn

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 8:00 PM

Mercedes-Benz of Brooklyn Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 8:00 PM

Tuesday

6:30 AM - 8:00 PM

Wednesday

6:30 AM - 8:00 PM

Thursday

6:30 AM - 8:00 PM

Friday

6:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

During our forty years as an exclusive Mercedes-Benz Dealer we have been fortunate to serve the thousands of loyal custo

...

mers who have become part of the Mercedes-Benz family. Our philosophy has always been the same: Take great care of your customers and employees, treat them with honesty and respect, and the rest will take care of itself. We now employ over 115 factory-trained professionals, dedicated to providing you with courteous and reliable service. All of us here at Mercedes-Benz of Brooklyn are committed to providing you with the best pricing on all of our products and services. Come see us today!

"For the Best Mercedes Benz Experience and Selection Visit Mercedes Benz of Brooklyn Today- You Will Be Happy !"

Service

Wheel Balance

$129.95

Wheel Alignment (AWD)

$199.95

Tire Rotation

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1015 lifetime reviews. Includes reviews of Mercedes-Benz of Brooklyn from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 7, 2018

    Excellent service advisor. All carefully explained.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2018

    Was returning a vehicle at lease end and originally was not going to lease another vehicle from Brooklyn Mercedes because of the horrible experience I... had with a former salesperson, and manager who, thankfully, no longer work here. I never had any problems with the service dept. I was put into contact with Patrick R., who was an absolute pleasure to work with. As well as his manager, I believe his name is Lou. Apparently there have been several changes made at this dealership, all for the better. Im looking forward to dealing with them again in a few months when the lease on my wifes car is ending.

    5.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 3, 2017

    I bought a used c350 sedan from this dealership and they made the process easy and got me in the range of what I wanted to pay a month and when it came... to taking care of the small issues that sometimes come with buying a car they took care of all of them. I would certainly recommend Mercedes Benz of Brooklyn.

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Michael for your review. It was our pleasure to help you with your new C350 Sedan. We are happy that Devin was able to provide with the leve...l of service that we at MB of Brooklyn are proud of. Your business is appreciated and never taken for granted. Martin-GM

  • 5.0 out of 5
    December 4, 2018

    My husband and I were very pleased with experience we had at this dealership. The price was more than fair and Jay Dari was always available and kept... me updated while I waited for the vehicle to arrive. I would definitely recommend this dealer, and especially my sales rep Jay

    Not Applicable
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    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mo Elsheemy

    Finance Director

    (4.9) 10 reviews

  • 5.0 out of 5
    December 3, 2018

    Jason was very courteous and nice during the entire buying process. He kept me up to date on everything the delivery was very special. I will be going... back to buy from this dealership again and again

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    I was searching for a Benz and a Johnson truly help me. He had so much patience and was professional. I would recommend him anytime. I love my car and... So happy

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    The service was great. The MB Representative was good and curteous. Time of wait was minimal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
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    Not Applicable
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2018

    John Niejadlik, my Service Advisor, was very professional. He perused my vehicle's maintenance record and discussed the service required at the time. My... vehicle was ready in the time he specified which I appreciated.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Niejadlik

    Warranty Department

    NOT RATED

  • 5.0 out of 5
    November 28, 2018

    Gel coat was damaged by neighbor sand blasting his fence with my car behind it. I thought that you would best know how to solve my problem. And you did.... Thanks for a job well done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2018

    great service , very accommodating, would get another car from this dealership great people love my new car its great new features which were explained... to me very nicely

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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Mercedes-Benz of Brooklyn

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