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Mike Murphy Ford

(4,645 reviews)
Visit Mike Murphy Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (309) 740-3884 (309) 740-3884
Used (309) 740-7144 (309) 740-7144
Service (309) 481-3086 (309) 481-3086

Reviews

(4,645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Murphy Ford from DealerRater.

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Outstanding! Great help and worth the 2 hour drive....

Outstanding! Great help and worth the 2 hour drive. There’s truck I’ve bought here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

Drew was very easy to work with. Good communicator and...

Drew was very easy to work with. Good communicator and knowledgeable. Followed through with his initial communication and made the car buying process less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Sales associate was very helpful. A bit much on the offer side of extra warranties but the associate who discussed with me was also very friendly and did not try to pressure me too much. Pricing was reasonable though I still saw better offers at two other dealerships for nearly exact same vehicle. They were good and fair priced on my trade in.

Bought a 2016 Toyota Tacoma Air Condition clutch was out...

Bought a 2016 Toyota Tacoma Air Condition clutch was out dropped it off on a Friday and was told parts would be in on Mondoy and here it is Tuesday and the parts are still not in only updates that I have got are tbe ones from me calling and asking.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry, Craig, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mike Murphy Ford

I went in after speaking to Nathan Noyes via email. It...

I went in after speaking to Nathan Noyes via email. It was hassle-free, he gave me different options. I test drove several vehicles. I didn't feel pressured at all. I would refer friends and family to him and the dealership! James D Williams III

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, James. We truly appreciate you taking the time to leave us a five-star review. We're happy to hear that Nathan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new truck, James! We get it….Price Sells Cars! Mike Murphy Ford

•Personalized care.•Concern for the problems that car...

•Personalized care. •Concern for the problems that car repair/servicing can present to custonres. •Professional culture among staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

The Service Department was incredibly helpful when I...

The Service Department was incredibly helpful when I stopped by with a “check engine” problem with my 2011 F250. The staff addressed my problem and I was on my way before I could even finish my coffee. What a friendly group of people who went out of their way to help a stranger who was just traveling through the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you, Dan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

Very friendly and prompt service. Took less than 45...

Very friendly and prompt service. Took less than 45 minutes to complete. Will return for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

Sales people were honest, knowledgeable, and low...

Sales people were honest, knowledgeable, and low pressure. Made the experience a whole lot less stressful and would definitely recommend to anyone in the market for a Used or New vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We get it….Price Sells Cars! Mike Murphy Ford

The quality of work is good, but if you hear a certain...

The quality of work is good, but if you hear a certain noise have the service manager ride with you so you can confirm what you're both hearing together

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Mike Murphy Ford

Exceptional and personal service by Mike Murphy and all...

Exceptional and personal service by Mike Murphy and all the people that I dealt with. that's one of the reasons that I have been going to Murphy Ford since 1989.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford