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R&R Auto Group

(123 reviews)
Visit R&R Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–4:30pm
Saturday 9:00am–3:30pm Closed
Sunday Closed Closed
New (570) 593-4081 (570) 593-4081
Used (570) 593-4083 (570) 593-4083
Service (570) 593-4085 (570) 593-4085

Reviews

(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of R&R Auto Group from DealerRater.

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I had no intention on buying a new car today 10/01/12 I...

I had no intention on buying a new car today 10/01/12 I just wanted to shop around and see what they had on their lot and what my trade in value would be for my truck. Tony was very helpful not aggresive to me and made me feel comfortable. I had a number in my mind on what I would pay per month in car payments and what I wanted for my truck they came under what I wanted to pay/month and gave me a fair trade in value for my truck.Both Tony and Bill are professional and knowledgable in cars and deals they can get for you. I highly recomend this dealership and the two gentlemen I worked with. Thank-you Kris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience was very good very friendly and took care of...

Experience was very good very friendly and took care of everything we needed very pleased with everything very good place to purchase a vehicle. sales manager mike Hummel very nice in his handling of everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We promise to do our best for every customer, new and returning. Thank you for choosing R&R Auto Group.

Tony was very helpful with every step of the car buying...

Tony was very helpful with every step of the car buying process. He made everything as easy as possible and landed me a good deal on a new car. I would highly recommend R&R if you are hunting for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for sharing your experience with us. Each of our sales associates strive to serve and get you everything you need AND want in your vehicle purchase. Welcome to the R&R family.

This is the second new vechile that i purchased and i...

This is the second new vechile that i purchased and i will go back again. They also have good service when you make appointments for service. You want a good deal go see Mike Hummel He will put you in a vechile of your needs. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review of our service and sales departments. We pride ourselves on being your full service dealer before, during, and after the sale.

It truly was the easiest new vehicle I ever purchased. ...

It truly was the easiest new vehicle I ever purchased. In fact, I was looking for a very low priced preowned car. The R & R crew made it so easy and showed me how I could get a brand new Chevrolet and stay within my budget. Mike found the perfect vehicle and Mr Russell got the right financing for me. I got a rate 3% lower than what I expected. I'm so glad I went to R & R Chevrolet Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for considering R&R Auto Group for the purchase of your vehicle. We are glad we could do whatever it takes to get you in to the vehicle you want. We work with only you in mind. We welcome you to come back to experience our GM Certified Service. Thank you for your purchase.

I gave my experience at R and R Auto Group all ratings of...

I gave my experience at R and R Auto Group all ratings of 5 beacuse this is the third car purchase in 2 years. I dealt with Mike Hummel all three times and he has been a top notch salesman all three times. Todays visit was to help my son Joe purchase his first car. Mike showed him the cars he was interested in and let Joe take his time, test drive them, and decide with no added pressure at all. Mike listened to what Joe and I were looking for, asked us our price range, and met and exceeded our expectations and helped us pick out a 2007 Buick LaCrosse. We are very excited about the car and Joe cannot wait until tomorrow to pick it up. It's the "no hassle, no pressure" atmosphere at R and R that I look for in a dealership and will continue to do business with R and R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

R&R Auto Group would like you to congratulate you and your son on the purchase of your vehicle. We would like to thank you for returning to R&R. We strive to make every customers visit comfortable and hassle free. Welcome to the R&R Auto Group Family

Great car buying experience. This is the fourth car I...

Great car buying experience. This is the fourth car I bought and by far the best experience I have ever had. They let me take my Sonic for the day to try it out and see how it fit me and my family. I will defintly go back to this dealership! They matched my highest trade in offer and gave me the best deal on the car. Will visit in the future for more cars, used and new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad you tried us out. We will work as hard as we can to make sure that you are satisfied. We will always work to give the highest trade in value and best deal we can. Thank you for considering us. Welcome to the R&R Auto Group Family.

The service was great, Mike had me approved quickly. The...

The service was great, Mike had me approved quickly. The environment was very friendly and I walked out with alot more than I expected! I would definitely recommend this dealership to anyone that is looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to serve. The process for buying a car should be fun, not dreadful. We work hard at R&R Auto Group to give you not just what you need but everything you want. We look forward to you coming back to see us.

Sales and Service have always met or exceeded my...

Sales and Service have always met or exceeded my expectations. Took my vehicle home for the night to test drive it and was in and out of the dealership within a few hours the next day with my new vehicle. Plus, whenever I needed to leave my vehicle overnight I always had a loaner vehicle to take home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We are always happy to do whatever it takes to serve you. Congratulations on the purchase of your new vehicle. Welcome to the R&R Auto Group Family.

I have to tell you I have purchashed MANY vehicles over...

I have to tell you I have purchashed MANY vehicles over the years. Over those years, everytime I went to purchase a car, it was an all day affair. Not to mention the many gimmicks these dealers try to play with you. THEN....I came to R&R. I never knew something like purchasing a car could be so easy. I arrived at the dealership. Was greeted by Mike Hummel and asked what he could do for me. I test drove a CTS and fell in love with it. From the time I walked in the door to the time I walked out of the dealership (with my new vehicle) it was a total of three hours!! Something I have never experienced before!! So, if you are looking for courtesy, fast, and a no pressure dealership, look no further. I will certainly return to R&R for all of my vehicles!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing R&R Auto Group to purchase your new Cadillac CTS. It was our pleasure serving you. Word of mouth references are invaluable to us and we appreciate you sharing your positive experience. Welcome to the R&R Auto Group Family.