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Paul Conte Cadillac

(2,723 reviews)
Visit Paul Conte Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 6 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award
New (516) 208-2306 (516) 208-2306
Used (516) 665-1690 (516) 665-1690
Service (516) 874-4854 (516) 874-4854

Reviews

(2,723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Conte Cadillac from DealerRater.

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There is not great communicating with the service

There is not great communicating with the service department to the customers. It is understandable to be busy, but customers should an understanding of what is going with without feeling unattended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job, very nice dealership, the staff is great and

Great job, very nice dealership, the staff is great and the service department is great too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

We have worked with Paul Conte Cadillac for years.

We have worked with Paul Conte Cadillac for years. Their sales and service departments are great. Nelson and Blaise made the process easy and pleasant, and we highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure to work with Jim.

It was a pleasure to work with Jim. He is very patient, humble, and thoughtful. He addressed all my concerns and tried his best to offer me a great deal. He also made phone calls to follow up on this, from the beginning till the end. You'll know he is doing his job and caring for his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was very happy with dealership.

I was very happy with dealership. Anthony made my experience very pleasant and easy. He was extremely helpful and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Frank was my salesman and he was fantastic.

Frank was my salesman and he was fantastic. He explained everything very clearly and was no pressure to buy. I highly recommend dealing with Frank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service, we got an awesome deal.

Great customer service, we got an awesome deal. Helped out a lot. Excellent and professional staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought the car back in July.

Bought the car back in July. Showed them the scratches on the car and they had said that it would be detailed prior to me picking it up. It never was. Also 2 days into the car, check engine light came on. Went to bring the car in for both of those reasons and they had me waiting for over two hours for a rental car, not even one of their cars. Had me go to an auto body shop for the “rental”….. had my car for 10 days. I had to contact them to see what was happening. They said the part they need won’t be in for another 12 days. Had to take my car back, bring it back in when the part came and they still didn’t fix the scratches on the car. Terrible service. They do not go above and beyond to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are sorry you are having an issue. Could you please contact me? Shai Nadav Service Director 516.868.0530

This is my third lease working with Keith Bobrick at Paul

This is my third lease working with Keith Bobrick at Paul Conte Cadillac. I will never go anywhere else!! Keith is very calm, honest, knowledgeable and patient and absolutely a pleasure to work with! Keith takes the time to find exactly what you are looking for and find the perfect car to suit your needs. I am beyond elated with my new Lyriq!!! Everyone from my sales professional, Keith, to management, and everyone I have worked with in the service department in the past has exceeded my expectations. Paul Conte Cadillac is hands-down the best dealership to work with, and I highly recommend to all my friends and family and will continue to do so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and the salesperson Nelson was excellent.

Great service and the salesperson Nelson was excellent. Very helpful and honest. Loved my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.