Reviews
Fantastic
This dealership has been wonderful. They are friendly, reliable and trustworthy. Thank you to the Service department for continued good care of my Chrysler Pacifica van. I would recommend this dealership to anybody that’s looking for new car or service on their used car. Thanks Houston!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest and true dealership
Paul was a great Salesman. He was honest and straightforward which is hard to find nowadays. The car arrived and looked even better than the pictures!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daystar delivers
Bought a used Jeep Wrangler from Daystar and Tom. The staff was low key and no pressure. they worked to get me the best value for my trade in and made the experience great. I would recommend looking them up and see what they have if you are in the market for a used or new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing!
The customer service is amazing! They really try to make it simple and easy! Very clean professional and inviting! The drive is well worth it. If you are thinking of buying definitely suggest giving them a visit!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this 5 star review! Making the deal simple and easy for our customers is very important to us. It was a pleasure doing business with you, and we hope to see you again in the future!
Awesome experience
Quick and clean transaction. Manager Dan M. worked with me from start to finish. He found exactly what I was looking for in a new Jeep and worked thru the numbers meeting my strict budget. Took the drive from Kent Ohio to Malvern. The dealership was clean and everyone kept social distancing while wearing masks during our visit. I never once felt uneasy due to the pandemic. John B. took me, and my ride to the dealership, on a test drive explaining the car options in detail ensuring a safe test and drive home. The financing was probably the quickest (and least stressful) process in all my years buying a vehicle without strong-arming pressure tactics. While I was in with financing, John B. showed and started/reved an awesome Charger to keep them entertained while waiting. A great group of people who I felt a quick connection with. Real Down home folks who care what their potential and current customers need. I highly recommend doing business with them even tho they are off the beaten path but that shouldn't deter doing business with them. Tell them what you need and looking for and they will deliver. They did not play those irritating games other dealerships think they are being cute with while wasting your time. Straight forward honest dealings. (I've bought 7 cars in my life)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the review! It was a pleasure doing business with you. We hope to see you again in the future! Hope you're enjoying that new Jeep!
posted vehicle not available, but is still listed
At the very least, they made contact and said they sold the vehicle, a week later the same vehicle is still posted.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This vehicle was in fact sold when we contacted you. The person who bought it lived in Maryland, and it took them over a week to come to Ohio to get the truck. Therefore, the vehicle remained in our system until it was actually delivered to the customer. We are unable to take the vehicle out until it has left our lot. Sorry for any confusion!
Great staff and service
I live in New Jersey and grew frustrated with my local car dealer not being able to acquire the 2020 Dodge Charger RT with the trim I was looking for, even after directing them to one I located myself at Daystar Chrysler Dodge in Malvern, Ohio. So, after I inquired about its availability directly with Daystar, I was immediately contacted by John Beamer from the Sales department, Working a few minutes with John and Dan Millat, the GM, the deal was done. I flew from Phila to Pittsburgh where I was picked up by Daystar and driven the hour and a half to Malvern, Ohio. The staff were wonderful to work with. And besides getting the exact car I wanted, I got a much better deal than that estimated by my local dealer. I highly recommend Daystar and its staff if you're looking for a car., even if you're not in Ohio. They're a great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad we could help you! Thank you for making the journey to Daystar, we appreciate your business. Hope you're loving that Charger!
Honda CRV
Sales team with Randy and Dan were great to work with. Paperwork was in order with no errors. All questions were answered timely by phone or email. Appreciated their sales efforts to ensure positive buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business! We greatly appreciate it. And we're so glad to hear that you had a positive buying experience with us!
Bought a car
Such an awesome experience! Super friendly staff!! Randy Byron was great to deal with! Matt Myers in financing was really awesome also! Jeff and Dan...pretty nice as well. You feel like they are a family and when. You are there, you are too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for coming to Daystar! We're glad you had such a great experience, and we look forward to seeing you in the future!
Julie and Tim from Atwood area.
Purchased our truck less than a year ago dealt with Tom B and had such great experience returned last week to purchase a new Pacifica. Not disappointed our salesman Tom B and Jeff worked with us to get the deal done and couldn’t be happier. Highly recommend this dealership, all the staff are very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your repeat business! This means a lot to us. We hope you're enjoying that new Pacifica!