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Salerno Duane Chrysler Jeep Dodge Ram

(1,826 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Inventory

See all 213 vehicles from this dealership.

Incentives

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About our dealership

We treat people the way we want to be treated. We are located in beautiful Summit NJ close to the train & near the center of town. In a lease currently? Let us buy you out of your lease without any early termination fees.
Great selection. Personal Experience. Quick Transaction. Value Drive. Family Owned.

Service center

Phone number (908) 988-0585

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,826 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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Simple, efficient, pleasant, low stress buy/sell

Simple, efficient, pleasant, low stress buy/sell experience for my second time with this dealership

Simple, efficient, pleasant, low stress buy/sell

Simple, efficient, pleasant, low stress buy/sell experience for my second time with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I’m very happy with the staff.

I’m very happy with the staff. They were professional and extremely helpful. I would recommend or buy from them again

I’m very happy with the staff.

I’m very happy with the staff. They were professional and extremely helpful. I would recommend or buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was expecting better professionalism from the service

I was expecting better professionalism from the service department. For sure my last time there.

I was expecting better professionalism from the service

I was expecting better professionalism from the service department. For sure my last time there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service manager was very professional and the overall

The service manager was very professional and the overall experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle.

The service manager was very professional and the overall

The service manager was very professional and the overall experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Never answer phone or return calls impossible to

Never answer phone or return calls impossible to communicate bad bad bad to worse and worse

Never answer phone or return calls impossible to

Never answer phone or return calls impossible to communicate bad bad bad to worse and worse

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The team at Salerno Duane Chrysler Jeep are top notch.

The team at Salerno Duane Chrysler Jeep are top notch. Everything from scheduling to communication, shuttle rides back and forth have been a pleasant experience.

The team at Salerno Duane Chrysler Jeep are top notch.

The team at Salerno Duane Chrysler Jeep are top notch. Everything from scheduling to communication, shuttle rides back and forth have been a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great service.

Great service. The process was smooth and easy. This is the second car I bought from the dealership.

Great service.

Great service. The process was smooth and easy. This is the second car I bought from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Boris was great!

Boris was great! I needed a certain car and he figured it out quickly with great humor and patience.

Boris was great!

Boris was great! I needed a certain car and he figured it out quickly with great humor and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great experience.

Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens.

Great experience.

Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and 5-star review! We’re happy to hear you had a great experience and found our team professional and honest. We appreciate your patience with the car prep timing and are always striving to improve. We look forward to assisting you again in the future!

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Excellent customer service by the team.

Excellent customer service by the team. Thanks for making it easy and understandable. We had a real issue and you resolved it.

Excellent customer service by the team.

Excellent customer service by the team. Thanks for making it easy and understandable. We had a real issue and you resolved it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and 5-star review Jason! We’re glad our team was able to make the process easy and clear, and that we could help resolve your issue. Your satisfaction means a lot to us, and we’re here whenever you need us!

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