Salerno Duane Chrysler Jeep Dodge Ram

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4.7
(1,389 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Inventory

See all 234 vehicles from this dealership.

Special offers

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About our dealership

We treat people the way we want to be treated. We are located in beautiful Summit NJ close to the train & near the center of town. In a lease currently? Let us buy you out of your lease without any early termination fees.
Great selection. Personal Experience. Quick Transaction. Value Drive. Family Owned.

Service center

Phone number (908) 988-0585

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.7
(1,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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5.0

Excellent service and no hassle!

Excellent service and no hassle!! Great people to work with. Would definitely recommend them to others

5.0

Excellent service and no hassle!

Excellent service and no hassle!! Great people to work with. Would definitely recommend them to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Great and quick service.

Great and quick service. The valet driver and Bill from the front were very professional and nice.

5.0

Great and quick service.

Great and quick service. The valet driver and Bill from the front were very professional and nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Great, and fast service.

Great, and fast service. Will definitely bring my car back for future service. My car passed NJ State inspection.

5.0

Great, and fast service.

Great, and fast service. Will definitely bring my car back for future service. My car passed NJ State inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Bill is amazing and loves to go by the books.

Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane!

5.0

Bill is amazing and loves to go by the books.

Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

The communication by the personnel was very poor.

The communication by the personnel was very poor. I would not recommend you take your vehicle to this service department. I had to continuously call them for information. They had my vehicle for a total of 17 days and did not provide a loaner vehicle. Even if they do have a low inventory of loaner cars I felt as though there was no effort to accommodate a customer such as myself since they were going to have my vehicle for that length of time. There was no concern on their part at all. All I was looking for was a phone call from they stating what the status of my vehicle was at a minimum of maybe every other day. At least I would have felt that someone was aware and advocating for me to get my car. When you get no call for days at a time and then when you call they act as if they don’t know who you are it is very disheartening.

1.0

The communication by the personnel was very poor.

The communication by the personnel was very poor. I would not recommend you take your vehicle to this service department. I had to continuously call them for information. They had my vehicle for a total of 17 days and did not provide a loaner vehicle. Even if they do have a low inventory of loaner cars I felt as though there was no effort to accommodate a customer such as myself since they were going to have my vehicle for that length of time. There was no concern on their part at all. All I was looking for was a phone call from they stating what the status of my vehicle was at a minimum of maybe every other day. At least I would have felt that someone was aware and advocating for me to get my car. When you get no call for days at a time and then when you call they act as if they don’t know who you are it is very disheartening.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Knowledge and product preparation are extremely important

Knowledge and product preparation are extremely important for a problem free delivery issues. Highly recommended.

5.0

Knowledge and product preparation are extremely important

Knowledge and product preparation are extremely important for a problem free delivery issues. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Paul B.

Paul B. extremely attentive and knowledgeable with newly Jeep 2024 Jeep Rubicon X 4XE issue with FORM. Immediately took action, repair, and was out in a few hours.

5.0

Paul B.

Paul B. extremely attentive and knowledgeable with newly Jeep 2024 Jeep Rubicon X 4XE issue with FORM. Immediately took action, repair, and was out in a few hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Bill was amazing very helpful and was always proactive in

Bill was amazing very helpful and was always proactive in giving me updates on the status of my car. He went above and beyond to help expedite the process and get the part I needed to get me back on the road. A+ service all around!

5.0

Bill was amazing very helpful and was always proactive in

Bill was amazing very helpful and was always proactive in giving me updates on the status of my car. He went above and beyond to help expedite the process and get the part I needed to get me back on the road. A+ service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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3.0

Bill T was very helpful, knowledgeable, and professional.

Bill T was very helpful, knowledgeable, and professional. Based on several unreturned voicemails, and the amount of people Bill had to accommodate, the department appears to be understaffed.

3.0

Bill T was very helpful, knowledgeable, and professional.

Bill T was very helpful, knowledgeable, and professional. Based on several unreturned voicemails, and the amount of people Bill had to accommodate, the department appears to be understaffed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Bill, went out of his way along with service team to

Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task.

5.0

Bill, went out of his way along with service team to

Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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