Reviews
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Scott Watkins for being so instrumental
Thank you so much Scott Watkins for being so instrumental in my purchasing a new jeep. I am still excited about it. He was so professional and very courteous. He kept his word and got me the deal done for me. Thank you again Scott. I strongly recommend him to all.
Thank you so much Scott Watkins for being so instrumental
Thank you so much Scott Watkins for being so instrumental in my purchasing a new jeep. I am still excited about it. He was so professional and very courteous. He kept his word and got me the deal done for me. Thank you again Scott. I strongly recommend him to all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We're thrilled to hear Scott Watkins made your Jeep purchase such a smooth and exciting experience. His professionalism, courtesy, and commitment to keeping his word truly stand out. We appreciate your strong recommendation and thank you for choosing Sam Leman Peoria!
They never responded to my inquiry regarding a car they
They never responded to my inquiry regarding a car they had for sale. It wasn’t a significant savings over new, but it was a few thousand at least. Kudos to the internet sales guy not doing his/her job!
They never responded to my inquiry regarding a car they
They never responded to my inquiry regarding a car they had for sale. It wasn’t a significant savings over new, but it was a few thousand at least. Kudos to the internet sales guy not doing his/her job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, and we sincerely apologize for the lack of response to your inquiry. That’s not the level of service we aim to provide, and we understand how frustrating it can be to feel ignored—especially when you're ready to make a purchase. We’ll be addressing this with our team to ensure better follow-up and communication in the future. We appreciate you bringing this to our attention.
Had a great experience, Nick helped us find just what we
Had a great experience, Nick helped us find just what we wanted. Love the beautiful red color of my new equinox. It’s fun to drive!
Had a great experience, Nick helped us find just what we
Had a great experience, Nick helped us find just what we wanted. Love the beautiful red color of my new equinox. It’s fun to drive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We're so glad Nick was able to help you find the perfect Equinox. That red color is a standout, and we’re happy to hear you're loving the drive. Enjoy every mile, and thanks for choosing Leman’s Chevy City!
The amount of time it took to my the trax was very
The amount of time it took to my the trax was very minimum. Everyone was helpful and knowledgeable.
The amount of time it took to my the trax was very
The amount of time it took to my the trax was very minimum. Everyone was helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We're glad to hear your Trax purchase was quick and smooth, and that our team was helpful and knowledgeable throughout the process. We appreciate your business and hope you’re loving your new vehicle!
Tom did a great job handling my long distance purchase
Tom did a great job handling my long distance purchase and it was really great that they delivered the car to me. The people at the dealership were all very helpful and we love the Cadillac Lyriq that we purchased.
Tom did a great job handling my long distance purchase
Tom did a great job handling my long distance purchase and it was really great that they delivered the car to me. The people at the dealership were all very helpful and we love the Cadillac Lyriq that we purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Leman's Chevy City! We're glad to hear that Tom and the team made your long-distance purchase smooth and that the delivery process was convenient for you. Enjoy your new Cadillac! We appreciate your business!
Connor was great!
Connor was great! Helped me to find the perfect car in that was within my budget!
Connor was great!
Connor was great! Helped me to find the perfect car in that was within my budget!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Leman's Chevy City! We're glad to hear that Connor helped you find the perfect car within your budget. We appreciate your business and hope you enjoy your new vehicle!
We had a great experience with our salesman, Rob Jewel.
We had a great experience with our salesman, Rob Jewel. He was very professional and patient with the questions I had to ask about the car. Rob is very kind and will help you in anyway he can.
We had a great experience with our salesman, Rob Jewel.
We had a great experience with our salesman, Rob Jewel. He was very professional and patient with the questions I had to ask about the car. Rob is very kind and will help you in anyway he can.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We're glad to hear that Rob provided a professional, patient, and helpful experience while assisting you with your car purchase. We appreciate your business and hope you enjoy your new vehicle! Let us know if we can assist you in the future.
This was our first interaction with Lemans Chevy in
This was our first interaction with Lemans Chevy in Bloomington. Our salesman (Dylan) was very helpful and made our overall experience a good one. I would recommend this dealership to anyone looking for helpful, honest and courteous folks to work with.
This was our first interaction with Lemans Chevy in
This was our first interaction with Lemans Chevy in Bloomington. Our salesman (Dylan) was very helpful and made our overall experience a good one. I would recommend this dealership to anyone looking for helpful, honest and courteous folks to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're glad to hear that Dylan provided helpful and courteous service, making your first interaction with Leman's Chevy City a great one. Your recommendation means a lot, and we appreciate your support. We look forward to assisting you again in the future!