Leman's Chevy City

Very pleased with the entire buying process at Leman's Chevy. Carson was great, he sent us a personal video of the vehicle and it was just as he described once we arrived for the test drive. Carson met us there on his day off and helped us through the entire process from the time we walked though the door.

This is hands down the absolute worst Chevy dealership in the entire country. I didn’t even purchase my vehicle here, but unfortunately had the misfortune of dealing with their vile, incompetent service department. The first time I went in for an oil change during winter, they couldn’t even bother to fill my tires when the warning light was about to come on, basic, minimal service you’d expect anywhere else. The desk staff treat customers like worthless peasants, fumbling with basic technology and acting completely clueless when it comes to checking online service appointments. Most recently, when my vehicle broke down on the side of the road, I made the mistake of bringing it back here. The woman at the front desk arrogantly dismissed my extended warranty, blatantly accused me of lying about my coverage, and racially profiled me by saying that I probably just had some cheap third-party junk like CarShield. After a full week of holding my car hostage, they escalated the situation into outright verbal harassment, sneering that they’re “privately owned” and threatening to dump my vehicle in the street because I refused to let them upcharge a $30 part into a criminal $350 bill. They shamelessly changed the price five times, never once offering respectful communication. If you value even a shred of human dignity, avoid this dealership like the plague. Go literally anywhere else if you want to be treated as a customer and not as garbage.

1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!

1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!

Thank you so much Scott Watkins for being so instrumental in my purchasing a new jeep. I am still excited about it. He was so professional and very courteous. He kept his word and got me the deal done for me. Thank you again Scott. I strongly recommend him to all.

They never responded to my inquiry regarding a car they had for sale. It wasn’t a significant savings over new, but it was a few thousand at least. Kudos to the internet sales guy not doing his/her job!

Had a great experience, Nick helped us find just what we wanted. Love the beautiful red color of my new equinox. It’s fun to drive!

The amount of time it took to my the trax was very minimum. Everyone was helpful and knowledgeable.

Tom did a great job handling my long distance purchase and it was really great that they delivered the car to me. The people at the dealership were all very helpful and we love the Cadillac Lyriq that we purchased.

Connor was great! Helped me to find the perfect car in that was within my budget!