Reviews
Very pleased with the entire buying process at Leman's
Very pleased with the entire buying process at Leman's Chevy. Carson was great, he sent us a personal video of the vehicle and it was just as he described once we arrived for the test drive. Carson met us there on his day off and helped us through the entire process from the time we walked though the door.
Very pleased with the entire buying process at Leman's
Very pleased with the entire buying process at Leman's Chevy. Carson was great, he sent us a personal video of the vehicle and it was just as he described once we arrived for the test drive. Carson met us there on his day off and helped us through the entire process from the time we walked though the door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful feedback! We're so glad to hear Carson went above and beyond—especially taking the time on his day off to make sure everything went smoothly. It's great to know the video and description matched your expectations and that the entire process met your needs. Enjoy your new vehicle!
This is hands down the absolute worst Chevy dealership in
This is hands down the absolute worst Chevy dealership in the entire country. I didn’t even purchase my vehicle here, but unfortunately had the misfortune of dealing with their vile, incompetent service department. The first time I went in for an oil change during winter, they couldn’t even bother to fill my tires when the warning light was about to come on, basic, minimal service you’d expect anywhere else. The desk staff treat customers like worthless peasants, fumbling with basic technology and acting completely clueless when it comes to checking online service appointments. Most recently, when my vehicle broke down on the side of the road, I made the mistake of bringing it back here. The woman at the front desk arrogantly dismissed my extended warranty, blatantly accused me of lying about my coverage, and racially profiled me by saying that I probably just had some cheap third-party junk like CarShield. After a full week of holding my car hostage, they escalated the situation into outright verbal harassment, sneering that they’re “privately owned” and threatening to dump my vehicle in the street because I refused to let them upcharge a $30 part into a criminal $350 bill. They shamelessly changed the price five times, never once offering respectful communication. If you value even a shred of human dignity, avoid this dealership like the plague. Go literally anywhere else if you want to be treated as a customer and not as garbage.
This is hands down the absolute worst Chevy dealership in
This is hands down the absolute worst Chevy dealership in the entire country. I didn’t even purchase my vehicle here, but unfortunately had the misfortune of dealing with their vile, incompetent service department. The first time I went in for an oil change during winter, they couldn’t even bother to fill my tires when the warning light was about to come on, basic, minimal service you’d expect anywhere else. The desk staff treat customers like worthless peasants, fumbling with basic technology and acting completely clueless when it comes to checking online service appointments. Most recently, when my vehicle broke down on the side of the road, I made the mistake of bringing it back here. The woman at the front desk arrogantly dismissed my extended warranty, blatantly accused me of lying about my coverage, and racially profiled me by saying that I probably just had some cheap third-party junk like CarShield. After a full week of holding my car hostage, they escalated the situation into outright verbal harassment, sneering that they’re “privately owned” and threatening to dump my vehicle in the street because I refused to let them upcharge a $30 part into a criminal $350 bill. They shamelessly changed the price five times, never once offering respectful communication. If you value even a shred of human dignity, avoid this dealership like the plague. Go literally anywhere else if you want to be treated as a customer and not as garbage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
1- Bringing your own financing is apparently a major
1- Bringing your own financing is apparently a major issue here. They tried two different ways to force me to go through them for financing. First they tried to tell me my preapproved financing bank would not allow me to purchase the type of vehicle I was. Called my bank and that was proven to be a falsehood. Then at the last minute, after we had already signed purchase documents, they come and tell me the sales manager will not let me leave the lot with the vehicle with the outside financing. The claim was they had to have the EFT transfer before the vehicle could leave. I'm told I will either have to get the vehicle delivered or use their financing. Given I had driven over two hours to get this vehicle they knew I was not going to come back and planned on driving it away that day. So, I was thus forced to use their in-house financing which resulted in more hits on my credit report and a higher monthly payment. Thank ya'll SOOOOO MUCH! And yea I know for a fact you didn't have an EFT transfer from your in house financing when I left in the vehicle yesterday, so more bogus lies. 2- Used a few minor issues with my trade in to knock thousands off its trade in value, even though it was in pristine condition and everything had been professionally repaired. Just as many things wrong with the vehicle being purchased (dings, scratches, etc.), but that is different, I guess! A couple of trim clips and 30 minutes work to resolve the issue that cost me thousands on trade in value. SMH 3- Did not include floor mats. Are you absolutely freaking kidding me?!?!?! Purchase a $66,000 vehicle and you cannot put some floor mats in it?? Ridiculous!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Scott Watkins for being so instrumental
Thank you so much Scott Watkins for being so instrumental in my purchasing a new jeep. I am still excited about it. He was so professional and very courteous. He kept his word and got me the deal done for me. Thank you again Scott. I strongly recommend him to all.
Thank you so much Scott Watkins for being so instrumental
Thank you so much Scott Watkins for being so instrumental in my purchasing a new jeep. I am still excited about it. He was so professional and very courteous. He kept his word and got me the deal done for me. Thank you again Scott. I strongly recommend him to all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We're thrilled to hear Scott Watkins made your Jeep purchase such a smooth and exciting experience. His professionalism, courtesy, and commitment to keeping his word truly stand out. We appreciate your strong recommendation and thank you for choosing Sam Leman Peoria!
They never responded to my inquiry regarding a car they
They never responded to my inquiry regarding a car they had for sale. It wasn’t a significant savings over new, but it was a few thousand at least. Kudos to the internet sales guy not doing his/her job!
They never responded to my inquiry regarding a car they
They never responded to my inquiry regarding a car they had for sale. It wasn’t a significant savings over new, but it was a few thousand at least. Kudos to the internet sales guy not doing his/her job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, and we sincerely apologize for the lack of response to your inquiry. That’s not the level of service we aim to provide, and we understand how frustrating it can be to feel ignored—especially when you're ready to make a purchase. We’ll be addressing this with our team to ensure better follow-up and communication in the future. We appreciate you bringing this to our attention.
Had a great experience, Nick helped us find just what we
Had a great experience, Nick helped us find just what we wanted. Love the beautiful red color of my new equinox. It’s fun to drive!
Had a great experience, Nick helped us find just what we
Had a great experience, Nick helped us find just what we wanted. Love the beautiful red color of my new equinox. It’s fun to drive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! We're so glad Nick was able to help you find the perfect Equinox. That red color is a standout, and we’re happy to hear you're loving the drive. Enjoy every mile, and thanks for choosing Leman’s Chevy City!
The amount of time it took to my the trax was very
The amount of time it took to my the trax was very minimum. Everyone was helpful and knowledgeable.
The amount of time it took to my the trax was very
The amount of time it took to my the trax was very minimum. Everyone was helpful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We're glad to hear your Trax purchase was quick and smooth, and that our team was helpful and knowledgeable throughout the process. We appreciate your business and hope you’re loving your new vehicle!
Tom did a great job handling my long distance purchase
Tom did a great job handling my long distance purchase and it was really great that they delivered the car to me. The people at the dealership were all very helpful and we love the Cadillac Lyriq that we purchased.
Tom did a great job handling my long distance purchase
Tom did a great job handling my long distance purchase and it was really great that they delivered the car to me. The people at the dealership were all very helpful and we love the Cadillac Lyriq that we purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Leman's Chevy City! We're glad to hear that Tom and the team made your long-distance purchase smooth and that the delivery process was convenient for you. Enjoy your new Cadillac! We appreciate your business!
Connor was great!
Connor was great! Helped me to find the perfect car in that was within my budget!
Connor was great!
Connor was great! Helped me to find the perfect car in that was within my budget!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Leman's Chevy City! We're glad to hear that Connor helped you find the perfect car within your budget. We appreciate your business and hope you enjoy your new vehicle!