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Sarant Cadillac

(3,577 reviews)
Visit Sarant Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–4:30pm
Tuesday 9:00am–7:00pm 7:30am–4:30pm
Wednesday 9:00am–7:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (516) 986-4773 (516) 986-4773
Used (516) 986-4504 (516) 986-4504
Service (888) 695-4923 (888) 695-4923

Reviews

(3,577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarant Cadillac from DealerRater.

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I was completely satisfied from the moment that I made my

I was completely satisfied from the moment that I made my appointment, to when I drove in to the Service Center. Great Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sheldon! We strive for complete customer satisfaction, so to hear this brings us a great sense of pride! We are always here if anything else comes up, take care!

Consumer response

The courteous attention given to me and the professional care given to my Cadillac CT 4 is unbeatable Many thanks to all

Great dealership wonderful customer service and attention

Great dealership wonderful customer service and attention to detail. Tony D Giuseppe is the best customer service advisor he truly cares

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

Great communication through a long process.

Great communication through a long process. On a special order John was great at keeping me updated on everything that was going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Always a great positive experience with your service

Always a great positive experience with your service dept , my Adviser is top notch and always address my concerns with my vehicle The waiting room and showroom needs a little updating , it’s been like this since I’ve been 9 years old when my dad brought his Caddy in for service . Fond memories of the big candy bowl , but I think it is time to give a farewell to the old look and give it the fresh new look it deserves in the century we are currently in 👍 you can still incorporating a salute to the past owners remembrance? It’s Time to make the overall experience including the environment and atmosphere that so many of us come and utilize your sales and service a complete package .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We appreciate the tip as well!

Sales, finance and service departments need to better

Sales, finance and service departments need to better coordinate on vehicle pick up day. I was asked to forward all needed paperwork and insure the vehicle a day before pick up, yet the pick up of the vehicle took almost 3hours.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Annie! Each piece of information is very important for us to be even better in the future. We are always here if anything else comes up, have a great day!

The car was prepared very well and the dealership is very

The car was prepared very well and the dealership is very laid back which i enjoyed. No pressure and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

Very good customer service .

Very good customer service . Dena was informative and helpful. She helped me through the process of leasing my new car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service advisor Tony D is the best!

The service advisor Tony D is the best!! Hands down. He carefully listens to my concerns and the car is always fixed right on the 1st shot!!. I will never bring my car anywhere else except Sarant Cadillac for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon! We look forward to your next visit! Take care!

Consumer response

Walker ford...lol really??

Very pleasant experience.

Very pleasant experience. The salesman was very understanding in meeting all our needs and finding us what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Joe Mistretta is extemely nice and knowledgeable and

Joe Mistretta is extemely nice and knowledgeable and takes outstanding care of my Cadillacs for years! He is a great service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your business and very kind words! Joe is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing Sarant Cadillac for your service needs!