Sarant Cadillac

Selection of vehicles was excellent. Price was amazing. Salesman Eli Torres was more than helpful. He made the leasing process extremely simple. I have already recommended a friend.

The service department offered no help and made me wait for three weeks for an appointment.I have leased three cadillacs and they treated me with lack of caring. When myXLR needed to be drained of water in trunk they did nothing but asked me to pick up my car, they offered no help. Charlie and Joe were not willing to help because the XLR is a problem car and they offered no suggestions. My car as wet in trunk and could have shorted ou5 on my way home. I asked them why they could not drain my trunk welll. And Joe said there is no drain,Lie and stupid and not caring, when I looked it up there are drain holes underneath rear bumper. In two minutes I used a pencil I drained th3 water out and prevented a dangerous short, These incompetents have lied to me on several problems on other cars leased from SArant, I will tell everyone to avoid SArant and I will even write to Newsday about it, I will never come back to SArant and hope they have complaints from others, Charlie let me down and refused to help me try to save my XL R. Too bad it’s a beautiful dream car that Cadillac and SArant GAVE UP ON AND ME AS A LOYAL CADILLAC OWNER, THATS WHY LEXUS AND GERMAN CARS OUTSELL CADILLAC, THIS OLD SCHOOL DEALERSHIP THAT DOES NOT EVEN WASH CARS LIKE COMPETITOR LUXURY DEALERS. THEY ARE STUCK IN THE 1950.s and think that they will get Loyal customers, I am totally angry how I trusted that I would be treated as a loyal repeat customer. No moreGOOD BY AND BAD LUCK IN YHE future FOR YOU ALL,,

Dominic is a fantastic salesman, going out of his way to help you. He explains everything and makes sure that you understand how all the bells and whistles work. This is my second car that I have leased from him and I look forward to doing the same in three years.

Everyone was professional. Show room was,clean as was the service area. My son in law has been leasing Cadillac sedans and SUVs for several years and suggested that i look at a Cadillac. Thus far im loving the car.

I brought my 2019 XT4 in for service with several issues. The car was returned to me 5 days later and nothing was repaired. When I brought the car back I was told they had to look at the car again but didnt have any loaner cars. The service manager called to apologize, but still dont have any loaner cars available. I was never treated this way with my foreign cars.

Dina called me when she found the exact spec I wanted and got me the car at retail price which was hard to find. She kept in touch daily because I am all the way in Utah and has made this process painless! Dina is your best employee!

Great service always. The service people are very knowledgeable. The sales people are also very knowledgeable. When I go down there 90% of them know my name

Our experience was absolutely amazing! You felt welcomed as soon as you walk through the door. The process was seamless and Eli was outstanding! Thank you Sarant!!

A loaner car was provided which was clean and ready when I arrived. Car was fixed properly and was ready when promised. Everyone was courteous and helpful. A stress free experience as always at Sarant.

I do like that my tire and wheel protection covered my tires. What I am not happy about is I asked if I was getting the same brand of tires and I was told I was. However they are not. I have two tires that are Michelin Premier and now the new ones are another brand of Michelin. I should have been informed. Also, my tire pressure was not the same on all the tires. I took a picture of it when I left the dealership.