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Sarant Cadillac

(3,581 reviews)
Visit Sarant Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–4:30pm
Tuesday 9:00am–7:00pm 7:30am–4:30pm
Wednesday 9:00am–7:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (516) 986-4773 (516) 986-4773
Used (516) 986-4504 (516) 986-4504
Service (888) 695-4923 (888) 695-4923

Reviews

(3,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarant Cadillac from DealerRater.

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Number one dealership and specially John Nassour as usual...

Number one dealership and specially John Nassour as usual was excellent this is the second time I am dealing with John will recommend everybody to Sarant Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We are thrilled to hear John was able to make your car buying experience a great one. Please let us know if we can do anything else for you! We look forward to working with you again in the future!

From ordering the car to picking up the car was a smooth...

From ordering the car to picking up the car was a smooth transition. Dominic Vivo was great handling all the details! Plus this is my second XT5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are happy to hear you had a great experience with our team. Please let us know if you need anything else!

Sarant is the best great and good job and fast, excellent...

Sarant is the best great and good job and fast, excellent that they are opening on Saturdays, disinfected the car at the end of the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

Joe mistretta makes it a pleasant experience to bring my...

Joe mistretta makes it a pleasant experience to bring my cars in for servicing at Sarant cadillac. He is the main reason I bring my cars into Sarant for servicing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive comments about Joe! At Sarant Cadillac, we strive to provide an outstanding customer experience and the best possible pricing. We appreciate your support.

We are very happy to have found such a professional sales...

We are very happy to have found such a professional sales agent as Mr. Elías, he treated us in a very nice way, very special, we felt at home. Thank you for all your attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that Elias and Vic helped in giving you such a great car buying experience with us! They are great assets to our team and were more than happy to help. We value your business and look forward to seeing you in the future! Thanks again!

Great experience! This is my 6th Cadillac that I've...

Great experience! This is my 6th Cadillac that I've leased from Sarant, the 4th from Dominic Vivo! I will definitely be coming back in 3 years... Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us how we are doing, Barbara! Dominic will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

i always lease my cars from sarant cadillac/john nassour...

i always lease my cars from sarant cadillac/john nassour is the best/so polite and i know how much he cares to make my family happy. antonio the manager is also excellent. thank you sarant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about your recent experience with John, Antonio, and the Sarant Cadillac team. Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We look forward to working with you again.

Sarant is the best! The most wonderful repair service...

Sarant is the best! The most wonderful repair service with Joe Mistretta as the person in charge; terrific sales person Antonio and Kristin was extremely knowledgeable about the car’s amenities when I picked up the car!! I’m with Sarant since the 80’s and will be for many years to come!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the very kind words! Joe, Antonio, and Kristin will be delighted to hear that they were a pleasure to work with. We are lucky to have them on our team. We look forward to your next visit with us!

Sarant is the best! The most wonderful repair service...

Sarant is the best! The most wonderful repair service with Joe Mistretta as the person in charge... thank you Joe for your patience in dealing with these maintenance of my Escalade EXT...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

As always Sarant service performance was top quality. On...

As always Sarant service performance was top quality. On short notice they found the issue that caused engine light to go on. It was repaired in 20 minutes. Such a comfort to know they are efficient and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are glad you had a great experience with our parts and service department. Please let us know if there is anything else we can do for you!

Consumer response

Keep up the OUTSTANDING service.