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Sarant Cadillac

(3,581 reviews)
Visit Sarant Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–4:30pm
Tuesday 9:00am–7:00pm 7:30am–4:30pm
Wednesday 9:00am–7:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (516) 986-4773 (516) 986-4773
Used (516) 986-4504 (516) 986-4504
Service (888) 695-4923 (888) 695-4923

Reviews

(3,581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarant Cadillac from DealerRater.

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Maurice Pereira Is great ambassador for Sarant Cadillac...

Maurice Pereira Is great ambassador for Sarant Cadillac and the Cadillac brand. I called this morning for a state inspection and was told to bring my car in at my convenience. Maurice greeted me at the garage door early this morning with his usual congenial way, he offered me a cup of coffee, a ride home and assured me my ATS would be ready in a couple of hours. Maurice called me within two hours that my car was ready. I told Maurice that I hope that he is always treated the way he attends to his customers. I am always glad to see Maurice and very appreciative for his attention to detail with my transactions. Maurice Pereira is proud of what he does and I’m proud to know him. Ken D. 2017 Cadillac ATS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ken, thank you for your rave review of Maurice and your 5-star rating! We appreciate hearing your kind words and appreciation for Maurice. We hope you continue to enjoy your ATS and look forward to working with you in the future.

SARANT IS THE ABSOLUTE BEST NUMBER ONE CADILLAC...

SARANT IS THE ABSOLUTE BEST NUMBER ONE CADILLAC DEALERSHIP CUSTOMERS COME FIRST AND THEY REALLY TAKE GREAT CARE OF CUSTOMER NEEDS. I ALWAYS KNOW I WILL BE WELL TAKEN CARE OF FOR ANYTHING I ASK FOR AND APPOINTMENTS ARE KEPT WHICH IS VERY VERY IMPORTANT FOR ME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and overall rave review! We appreciate hearing about your experiences at Sarant Cadillac and look forward to working with you in the future.

Excellent service in all ways.Replaced part that was...

Excellent service in all ways.Replaced part that was ordered and waited for them to install it.Very satisfied with the replacement. Thank you once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to hear your service experience was excellent and look forward to working with you again.

This is the second time we have bought a car with John...

This is the second time we have bought a car with John Nassour, who is very professional and knowledgeable. A pleasure to deal with. We had a specific color combo in mind and he worked hard to find it, and we appreciate the extra effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating and shout out for John! We're ecstatic that you returned to Sarant Cadillac for your second car and look forward to working with you in the future.

Thanks for the great service! Dominic was really very...

Thanks for the great service! Dominic was really very nice and he got us the best deal! This is my third car with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and your loyalty to Sarant Cadillac for three cars now! We appreciate your shout out to Dominic and look forward to working with you again.

Very professional in all ways. Tony, in the service...

Very professional in all ways. Tony, in the service department, did a great job making sure a loaner car was available for me, the parts needed were ordered and installed correctly, even though it was a factory error when the car was built, and just overall I appreciated his genuine professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and very kind words for Tony! We're glad he was able to assist you and meet your expectations. We look forward to working with you again.

This was my first Cadillac purchase and I am very...

This was my first Cadillac purchase and I am very impressed with the staff at Sarant. Eli Torres was a pleasure to work with, he made the entire process seamless and enjoyable. He was very informative and took the time to find the exact vehicle I wanted. If you are looking for a Cadillac I highly recommend working with Eli, you won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star rating and shout out for Eli! We love to hear when the staff provides a seamless and enjoyable process for you. We look forward to working with you in the future.

Friendly, skilled people. Diagnosed and fixed the problem...

Friendly, skilled people. Diagnosed and fixed the problem as quickly as possible, even with the needed part coming from Michigan. Topped off the experience with a free car wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to hear you had a positive service experience at Sarant Cadillac and look forward to working with you again.

I HAVE LEASED 3 XT5S FROM ANTONIO ITS NOT LIKE LEASINGA...

I HAVE LEASED 3 XT5S FROM ANTONIO ITS NOT LIKE LEASINGA CADILLAC ITS LIKE BEING TREATED LIKE A BROTHER I WOULD NOT LEASE A CADILLAC FROM ANYOTHER PERSON OR DEALERSHIP MARVIN SCHNEIDER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for your continued support, Marvin! We look forward to future visits!

THE SERVICE ADVISERS AND SERVICE DEPT ARE ALWAYS...

THE SERVICE ADVISERS AND SERVICE DEPT ARE ALWAYS AWESOME THANK YOU SARANT! I HAVE LEASED ALL MY CARS HERE AND WILL BE LEASING MY NEXT ONE IN NOVEMBER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We appreciate your kind words about our service department and your continued business leasing vehicles with us. We look forward to helping you in November when you lease your next vehicle.