Reviews
Kevin was amazing to work with.
Kevin was amazing to work with. He understood we were just looking. He was upfront about costs, financing, everything. I've owned 7 cars previously and I can tell you this was the best car buying experience I've ever had. And the team at the shop did an outstanding job customizing our new car. From grill change and running board install to decal changes. Everything just came out great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rick, for taking the time to leave such a wonderful review! We're thrilled to hear that you had the best car buying experience with us at Van Buren GMC. It's fantastic that Kevin was able to assist you with transparency regarding costs and financing, and we're glad to know that our team did an outstanding job with customizing your new car. We hope to see you again soon and wish you many happy miles in your new vehicle! Sincerely, The Van Buren GMC Team
Exceptional SUV Buying Experience at Van Buren GMC I
Exceptional SUV Buying Experience at Van Buren GMC I recently had the pleasure of purchasing a 2025 GMC Yukon Denali from Van Buren GMC, and I cannot speak highly enough about the outstanding service provided by the entire team. From start to finish, the process was seamless, efficient, and truly customer-focused. Michael LaRosa, my sales consultant, was incredibly knowledgeable and attentive. He took the time to understand my needs, patiently answered all my questions, and ensured I had all the information necessary to make a confident decision. His professionalism and commitment to customer satisfaction made a significant impact on my experience. He also did an amazing job, walking me through the new SUV at pick up. Help me set everything up and showed me all the bells and whistles Ken Willms, the General Manager, leads a team that clearly prioritizes excellence. His dedication to creating a positive and stress-free environment for customers was evident throughout my visit. It’s clear that his leadership fosters a culture of integrity and service. He was the first one to greet me and asked all the correct questions and then introduce me to Michael. Ken also was there for mew on his day off and reached out to make sure all was taken care of. Ken did a great job in communicating as he gave me timely updates, so that I never felt out of the loop or in the dark In the finance department, Bryan Hutchinson was instrumental in helping me navigate my financing options. He provided clear explanations, ensuring I understood every aspect of my purchase. His expertise and friendly approach made the financial process smooth and transparent. Overall, Van Buren GMC delivers a level of service that goes above and beyond expectations. If you're in the market for an SUV or any GMC vehicle, I highly recommend visiting this dealership. Their team is professional, knowledgeable, and genuinely committed to providing an exceptional buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Anthony, for your fantastic review! We are thrilled to hear about your exceptional experience purchasing your 2025 GMC Yukon Denali at Van Buren GMC. It’s wonderful to know that Michael, Ken, and Bryan delivered the level of service we strive for, ensuring your buying journey was smooth and enjoyable. We appreciate your kind words and recommendation, and we look forward to serving you again in the future! Enjoy all the features of your new SUV! Sincerely, The Van Buren GMC Team
This was a superb experience from start to finish.
This was a superb experience from start to finish. Darnell was so helpful and made every part of leasing process a smooth one. He is exceptional, curious, sincere, and personalable. He knew my needs and found me the perfect vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Nancy, for your fantastic review! We're thrilled to hear that you had a superb experience at Van Buren Buick GMC and that Darnell was instrumental in making the leasing process smooth for you. We appreciate your kind words about his dedication and attentiveness to your needs. We look forward to serving you again in the future—enjoy your new vehicle! Sincerely, The Van Buren Buick GMC Team
Zain was extremely helpful, accommodating and polite,
Zain was extremely helpful, accommodating and polite, which is hard to find these days. I?ll be returning to Van Buren GMC, more specifically Zain, for all my future vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that Zain was extremely helpful and accommodating during your visit. At Van Buren Buick GMC, we strive to provide exceptional service, and it's great to know you'll be returning to us for your future vehicle needs. We look forward to seeing you again soon! Sincerely, The Van Buren Buick GMC Team
Joe Fusco made the experience very easy and enjoyable.
Joe Fusco made the experience very easy and enjoyable. I rely hate going to look for a new car. But Joe was very easy going and made it a very nice experience. Thanks again Joe. I highly recommend using Van Buren and Koe Fusco for your next new vehicle. Thanks again Joe Michael Carbone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for this awesome review, Michael! We work hard to meet expectations like yours, and we’re happy to hear that Joe managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Van Buren Buick GMC Team
Van Buren/GMC Dealership
I bought my Encore from Van Buren Buick/GMC and that was not such a stressful experience. And I go back twice a year for all of my 2014 Buick Encore service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we sincerely thank you for going out of your way to write this review about Van Buren Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. Sincerely, The Van Buren Buick GMC Team
Mr Wilms and the entire team at Van Buren GMC made my
Mr Wilms and the entire team at Van Buren GMC made my purchase of the 2024 Sierra the best experience buying a vehicle I have had. The process was easy and smooth. The vehicle was immaculate inside and out. I will be recommending Ken and Van Buren GMC to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience, Bob! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Van Buren Buick GMC Team
Van Buren GMC is the best dealership
Joseph Fusco from Van Buren GMC is the best car salesman I have ever dealt with. My 80 year old dad needed a new car and we went to 4 different dealerships on May 13th. Other salesmen were either cocky or rushed us. Meeting Joseph was a blessing. Not only is he kind, warm, and just a genuine good person but he made my father feel good which is important to me. He was patient, never rushed us, explained things in a slow manner and walked us through the entire experience like a pro. We ended up leasing a vehicle we could afford and when the lease is up on my vehicle I will be visiting Joseph as well, and recommending him to anyone I know who needs a car. This man is overall a good human being and an exceptional car salesman.
- Customer service 5.0
- Buying process 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Joseph does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Van Buren Buick GMC Team
Great Place to buy a car
I had purchased a 2023 GMC Terrain back in January 2023 from Darnell Wiltshire and unfortunately 3 months later my car got destroyed in a car fire. It was so unfortunate but lucky nobody got hurt. I went back to see Darnell to see what he could do with getting me in a new car. I next decided to speak with the manager Ken Willms and he went beyond his means and was very helpful it getting me a new car. I decided to go with the GMC Acadia. This is our 3rd car we purchased thru Van Buren. They made me feel like I am family. I highly recommend anyone looking for a car to go see Darnell Wiltshire. Thanks Ken and Darnell! Kudos to them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at Van Buren Buick GMC. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Van Buren Buick GMC Team
Russell Patterson
Always excellent service!!! Sales too!!! Everything!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, The Van Buren Buick GMC Team