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(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of VAN BUREN GMC from DealerRater.

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We had a great experience Joe Fusco was amazing he made it easy and quick. Also the finance guy whose name slips my mind (sorry) was also great. Over all experience was a 10 out of 10. Highly recommend

We had a great experience Joe Fusco was amazing he made it easy and quick. Also the finance guy whose name slips my mind (sorry) was also great. Over all experience was a 10 out of 10. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Kelly! We’re thrilled to hear that you had a great experience at Van Buren GMC. We’re glad that Joe and our finance team could make the process easy and quick for you. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Van Buren GMC Team

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Kevin was amazing to work with. He understood we were just looking. He was upfront about costs, financing, everything. I've owned 7 cars previously and I can tell you this was the best car buying experience I've ever had. And the team at the shop did an outstanding job customizing our new car. From grill change and running board install to decal changes. Everything just came out great.

Kevin was amazing to work with. He understood we were just looking. He was upfront about costs, financing, everything. I've owned 7 cars previously and I can tell you this was the best car buying experience I've ever had. And the team at the shop did an outstanding job customizing our new car. From grill change and running board install to decal changes. Everything just came out great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Rick, for taking the time to leave such a wonderful review! We're thrilled to hear that you had the best car buying experience with us at Van Buren GMC. It's fantastic that Kevin was able to assist you with transparency regarding costs and financing, and we're glad to know that our team did an outstanding job with customizing your new car. We hope to see you again soon and wish you many happy miles in your new vehicle! Sincerely, The Van Buren GMC Team

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Exceptional SUV Buying Experience at Van Buren GMC I recently had the pleasure of purchasing a 2025 GMC Yukon Denali from Van Buren GMC, and I cannot speak highly enough about the outstanding service provided by the entire team. From start to finish, the process was seamless, efficient, and truly customer-focused. Michael LaRosa, my sales consultant, was incredibly knowledgeable and attentive. He took the time to understand my needs, patiently answered all my questions, and ensured I had all the information necessary to make a confident decision. His professionalism and commitment to customer satisfaction made a significant impact on my experience. He also did an amazing job, walking me through the new SUV at pick up. Help me set everything up and showed me all the bells and whistles Ken Willms, the General Manager, leads a team that clearly prioritizes excellence. His dedication to creating a positive and stress-free environment for customers was evident throughout my visit. It’s clear that his leadership fosters a culture of integrity and service. He was the first one to greet me and asked all the correct questions and then introduce me to Michael. Ken also was there for mew on his day off and reached out to make sure all was taken care of. Ken did a great job in communicating as he gave me timely updates, so that I never felt out of the loop or in the dark In the finance department, Bryan Hutchinson was instrumental in helping me navigate my financing options. He provided clear explanations, ensuring I understood every aspect of my purchase. His expertise and friendly approach made the financial process smooth and transparent. Overall, Van Buren GMC delivers a level of service that goes above and beyond expectations. If you're in the market for an SUV or any GMC vehicle, I highly recommend visiting this dealership. Their team is professional, knowledgeable, and genuinely committed to providing an exceptional buying experience.

Exceptional SUV Buying Experience at Van Buren GMC I recently had the pleasure of purchasing a 2025 GMC Yukon Denali from Van Buren GMC, and I cannot speak highly enough about the outstanding service provided by the entire team. From start to finish, the process was seamless, efficient, and truly customer-focused. Michael LaRosa, my sales consultant, was incredibly knowledgeable and attentive. He took the time to understand my needs, patiently answered all my questions, and ensured I had all the information necessary to make a confident decision. His professionalism and commitment to customer satisfaction made a significant impact on my experience. He also did an amazing job, walking me through the new SUV at pick up. Help me set everything up and showed me all the bells and whistles Ken Willms, the General Manager, leads a team that clearly prioritizes excellence. His dedication to creating a positive and stress-free environment for customers was evident throughout my visit. It’s clear that his leadership fosters a culture of integrity and service. He was the first one to greet me and asked all the correct questions and then introduce me to Michael. Ken also was there for mew on his day off and reached out to make sure all was taken care of. Ken did a great job in communicating as he gave me timely updates, so that I never felt out of the loop or in the dark In the finance department, Bryan Hutchinson was instrumental in helping me navigate my financing options. He provided clear explanations, ensuring I understood every aspect of my purchase. His expertise and friendly approach made the financial process smooth and transparent. Overall, Van Buren GMC delivers a level of service that goes above and beyond expectations. If you're in the market for an SUV or any GMC vehicle, I highly recommend visiting this dealership. Their team is professional, knowledgeable, and genuinely committed to providing an exceptional buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Anthony, for your fantastic review! We are thrilled to hear about your exceptional experience purchasing your 2025 GMC Yukon Denali at Van Buren GMC. It’s wonderful to know that Michael, Ken, and Bryan delivered the level of service we strive for, ensuring your buying journey was smooth and enjoyable. We appreciate your kind words and recommendation, and we look forward to serving you again in the future! Enjoy all the features of your new SUV! Sincerely, The Van Buren GMC Team

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I haven't had such a negative experience. The salesmen Joe Fusco told me he had the car I requested but lied over and over. He could have told me at any time that he couldn't deliver the car. Instead he chose to lie until it was too late for me to shop elsewhere. I lost the incentive of $3000 because the incentive ended. For an advertised family owned and operated business I can't imagine have a family like this. This salesman is the reason people don't trust car dealers.

I haven't had such a negative experience. The salesmen Joe Fusco told me he had the car I requested but lied over and over. He could have told me at any time that he couldn't deliver the car. Instead he chose to lie until it was too late for me to shop elsewhere. I lost the incentive of $3000 because the incentive ended. For an advertised family owned and operated business I can't imagine have a family like this. This salesman is the reason people don't trust car dealers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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This was a superb experience from start to finish. Darnell was so helpful and made every part of leasing process a smooth one. He is exceptional, curious, sincere, and personalable. He knew my needs and found me the perfect vehicle

This was a superb experience from start to finish. Darnell was so helpful and made every part of leasing process a smooth one. He is exceptional, curious, sincere, and personalable. He knew my needs and found me the perfect vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Nancy, for your fantastic review! We're thrilled to hear that you had a superb experience at Van Buren Buick GMC and that Darnell was instrumental in making the leasing process smooth for you. We appreciate your kind words about his dedication and attentiveness to your needs. We look forward to serving you again in the future—enjoy your new vehicle! Sincerely, The Van Buren Buick GMC Team

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Zain was extremely helpful, accommodating and polite, which is hard to find these days. I?ll be returning to Van Buren GMC, more specifically Zain, for all my future vehicle needs.

Zain was extremely helpful, accommodating and polite, which is hard to find these days. I?ll be returning to Van Buren GMC, more specifically Zain, for all my future vehicle needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that Zain was extremely helpful and accommodating during your visit. At Van Buren Buick GMC, we strive to provide exceptional service, and it's great to know you'll be returning to us for your future vehicle needs. We look forward to seeing you again soon! Sincerely, The Van Buren Buick GMC Team

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This was my first car-buying experience, and it couldn't have been better! I worked with Mike La Rosa at Van Buren Buick GMC, and it was a 5-star experience from start to finish. Mike went above and beyond for me, explained everything in detail, and made sure I was educated on all my options so I could make an informed decision for myself. I had gone to previous dealerships prior to Van Buren Buick GMC, and was very underwhelmed. Mike was thorough, knowledgeable, helpful, accommodating - but most of all, he listened. My experience couldn't have gone better. I would recommend Mike and this dealership to anyone looking for a Buick/GMC. My experience was truly unparalleled - they went above and beyond in every aspect. I look forward to going there again for my service needs.

This was my first car-buying experience, and it couldn't have been better! I worked with Mike La Rosa at Van Buren Buick GMC, and it was a 5-star experience from start to finish. Mike went above and beyond for me, explained everything in detail, and made sure I was educated on all my options so I could make an informed decision for myself. I had gone to previous dealerships prior to Van Buren Buick GMC, and was very underwhelmed. Mike was thorough, knowledgeable, helpful, accommodating - but most of all, he listened. My experience couldn't have gone better. I would recommend Mike and this dealership to anyone looking for a Buick/GMC. My experience was truly unparalleled - they went above and beyond in every aspect. I look forward to going there again for my service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Joe Fusco made the experience very easy and enjoyable. I rely hate going to look for a new car. But Joe was very easy going and made it a very nice experience. Thanks again Joe. I highly recommend using Van Buren and Koe Fusco for your next new vehicle. Thanks again Joe Michael Carbone.

Joe Fusco made the experience very easy and enjoyable. I rely hate going to look for a new car. But Joe was very easy going and made it a very nice experience. Thanks again Joe. I highly recommend using Van Buren and Koe Fusco for your next new vehicle. Thanks again Joe Michael Carbone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this awesome review, Michael! We work hard to meet expectations like yours, and we’re happy to hear that Joe managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Van Buren Buick GMC Team

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I bought my Encore from Van Buren Buick/GMC and that was not such a stressful experience. And I go back twice a year for all of my 2014 Buick Encore service needs.

I bought my Encore from Van Buren Buick/GMC and that was not such a stressful experience. And I go back twice a year for all of my 2014 Buick Encore service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we sincerely thank you for going out of your way to write this review about Van Buren Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. Sincerely, The Van Buren Buick GMC Team

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Mr Wilms and the entire team at Van Buren GMC made my purchase of the 2024 Sierra the best experience buying a vehicle I have had. The process was easy and smooth. The vehicle was immaculate inside and out. I will be recommending Ken and Van Buren GMC to my family and friends.

Mr Wilms and the entire team at Van Buren GMC made my purchase of the 2024 Sierra the best experience buying a vehicle I have had. The process was easy and smooth. The vehicle was immaculate inside and out. I will be recommending Ken and Van Buren GMC to my family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience, Bob! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Van Buren Buick GMC Team

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