Skip to main content

Heller Ford

(868 reviews)
Visit Heller Ford
Sales hours: 8:00am to 5:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–5:30pm 7:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (309) 490-2080 (309) 490-2080
Used (309) 490-2082 (309) 490-2082
Service (309) 490-2081 (309) 490-2081

Inventory

See all 723 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since December 2008.
Our Dealership has built our reputation on providing courteous honest service. Our customers appreciate the way we do business and we know you will too. Our "big city" inventory means that we can find the right car for you and our small-town attitude ensures that you'll enjoy your car-buying process.

Heller Ford exceeding customer expectations since 1957.

Shop us now at www.hellerford.com
We're Worth the Drive!

Service center

Phone number (309) 490-2081

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(868 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heller Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Deandre was great to work with!

Deandre was great to work with! Very helpful and informative. Would recommend asking for him

Deandre was great to work with!

Deandre was great to work with! Very helpful and informative. Would recommend asking for him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Seen a 2017 impala coming in.

Seen a 2017 impala coming in. I called on it. Tim was salesman. When it arrived said he couldn’t believe how nice it was. Said to give deposit. Gave cc number. Said it gets inspected. He said if it needed too much work they send them to auction. It needed a transmission. They said they would put one in. He said they don’t put junk yard transmissions in. Reman or new. Said third generation business, 75 years in business, we don’t want customers having problems. Week later after asking about transmission tells me it’s a junkyard transmission. Still working on putting it in. Denied saying we don’t put used transmissions in. I know what he said. He should have been honest up front I wouldn’t have wasted 2 weeks waiting. I couldn’t imagine miles on that transmission or what condition it was in. Wouldn’t want it in a 83k car. 2017 white impala premier 2LZ. Buyer beware and wouldn’t trust what Tim says.

Seen a 2017 impala coming in.

Seen a 2017 impala coming in. I called on it. Tim was salesman. When it arrived said he couldn’t believe how nice it was. Said to give deposit. Gave cc number. Said it gets inspected. He said if it needed too much work they send them to auction. It needed a transmission. They said they would put one in. He said they don’t put junk yard transmissions in. Reman or new. Said third generation business, 75 years in business, we don’t want customers having problems. Week later after asking about transmission tells me it’s a junkyard transmission. Still working on putting it in. Denied saying we don’t put used transmissions in. I know what he said. He should have been honest up front I wouldn’t have wasted 2 weeks waiting. I couldn’t imagine miles on that transmission or what condition it was in. Wouldn’t want it in a 83k car. 2017 white impala premier 2LZ. Buyer beware and wouldn’t trust what Tim says.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Jason and Kris were amazing to deal with.

Jason and Kris were amazing to deal with. They have great pricing and the truck that met all of our needs. From the first contact Jason was extremely helpful and always replied in a timely manner. We drove 3 hours to pick up our truck and Kris was able to get a very competitive rate. Even our puppy was treated well by the whole staff and other customers. Very friendly dealership and welcoming. Would definitely recommend them and return for future purchases!

Jason and Kris were amazing to deal with.

Jason and Kris were amazing to deal with. They have great pricing and the truck that met all of our needs. From the first contact Jason was extremely helpful and always replied in a timely manner. We drove 3 hours to pick up our truck and Kris was able to get a very competitive rate. Even our puppy was treated well by the whole staff and other customers. Very friendly dealership and welcoming. Would definitely recommend them and return for future purchases!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I can't emphasize enough how smooth Kalen made my buying

I can't emphasize enough how smooth Kalen made my buying experience. He definitely enjoys his job and the dealer he works for. He earned the dealership a repeat customer!

I can't emphasize enough how smooth Kalen made my buying

I can't emphasize enough how smooth Kalen made my buying experience. He definitely enjoys his job and the dealer he works for. He earned the dealership a repeat customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Worked with Tyler Wright, he took the time with getting a

Worked with Tyler Wright, he took the time with getting a 16 year old kid her first car (that wasn't junk on the lot). At the 'out the door price' we set first thing, prior to testing anything. Where ever this kid goes selling cars I will deal with him first. Honest, trust-worthy guy who held nothing back on any of the 5-10 used vehicles we looked at. Thanks bud see you soon for our next purchase.

Worked with Tyler Wright, he took the time with getting a

Worked with Tyler Wright, he took the time with getting a 16 year old kid her first car (that wasn't junk on the lot). At the 'out the door price' we set first thing, prior to testing anything. Where ever this kid goes selling cars I will deal with him first. Honest, trust-worthy guy who held nothing back on any of the 5-10 used vehicles we looked at. Thanks bud see you soon for our next purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

⭐⭐⭐⭐⭐ Exceptional Buying Experience — Worth the 14½-Hour

⭐⭐⭐⭐⭐ Exceptional Buying Experience — Worth the 14½-Hour Drive We had an exceptional vehicle buying experience and want to recognize Mike Head in Sales and Kris Born in Finance for going above and beyond throughout the entire process. My husband had a lot of questions and called multiple times over several days before making the trip. Every time, Mike and Kris were patient, respectful, and incredibly responsive. If they weren’t immediately available, they always returned calls promptly and made sure every question was answered thoroughly. At no point did we feel pressured — only supported and appreciated. My husband drove 14½ hours to pick up the truck, and the welcome he received when he arrived confirmed we had chosen the right dealership. The vehicle was immaculately clean, perfectly prepared, and exactly as represented. The paperwork and finance process was smooth, well-explained, and efficient. Long-distance purchases can be stressful, but Mike Head and Kris Born made this one easy and enjoyable. Their professionalism, courtesy, and attention to detail truly stand out. We would absolutely recommend this dealership and specifically recommend working with Mike and Kris if you have the chance. Way to go, guys — great job! I

⭐⭐⭐⭐⭐ Exceptional Buying Experience — Worth the 14½-Hour

⭐⭐⭐⭐⭐ Exceptional Buying Experience — Worth the 14½-Hour Drive We had an exceptional vehicle buying experience and want to recognize Mike Head in Sales and Kris Born in Finance for going above and beyond throughout the entire process. My husband had a lot of questions and called multiple times over several days before making the trip. Every time, Mike and Kris were patient, respectful, and incredibly responsive. If they weren’t immediately available, they always returned calls promptly and made sure every question was answered thoroughly. At no point did we feel pressured — only supported and appreciated. My husband drove 14½ hours to pick up the truck, and the welcome he received when he arrived confirmed we had chosen the right dealership. The vehicle was immaculately clean, perfectly prepared, and exactly as represented. The paperwork and finance process was smooth, well-explained, and efficient. Long-distance purchases can be stressful, but Mike Head and Kris Born made this one easy and enjoyable. Their professionalism, courtesy, and attention to detail truly stand out. We would absolutely recommend this dealership and specifically recommend working with Mike and Kris if you have the chance. Way to go, guys — great job! I

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Thank your Rich Tom for helping us purchase our new Ford

Thank your Rich Tom for helping us purchase our new Ford F150! We appreciate your service.

Thank your Rich Tom for helping us purchase our new Ford

Thank your Rich Tom for helping us purchase our new Ford F150! We appreciate your service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Working with Rich Tom was an outstanding experience from

Working with Rich Tom was an outstanding experience from start to finish. They were knowledgeable, transparent, and genuinely focused on helping me find the right truck — not just making a sale. The entire process was smooth, efficient, and pressure‑free. I’m thrilled with my new 2025 F‑150 Lariat and highly recommend Rich to anyone looking for a great buying experience.

Working with Rich Tom was an outstanding experience from

Working with Rich Tom was an outstanding experience from start to finish. They were knowledgeable, transparent, and genuinely focused on helping me find the right truck — not just making a sale. The entire process was smooth, efficient, and pressure‑free. I’m thrilled with my new 2025 F‑150 Lariat and highly recommend Rich to anyone looking for a great buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Great place to buy a car great service friendly service.

Great place to buy a car great service friendly service. Best price.good sele tion

Great place to buy a car great service friendly service.

Great place to buy a car great service friendly service. Best price.good sele tion

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Show full review

Had several questions regarding a specific vehicle with

Had several questions regarding a specific vehicle with no response - business must be good! The vehicle sold so I am very disappointed. Will continue searching elsewhere. xxxx.

Had several questions regarding a specific vehicle with

Had several questions regarding a specific vehicle with no response - business must be good! The vehicle sold so I am very disappointed. Will continue searching elsewhere. xxxx.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 868 reviews