Reviews

Average Ratings

5.0
128 lifetime reviews.
  • Great experience

    Thanks to Rich Tom! Bought a used 2005 GMC Sierra a year and a half ago from a state away and had it shipped. It has been a great, reliable truck ...

    Dealer Response

    Thank you very much for a great review. A growing part of our business is helping customers from outside of Illinois. Glad you can be added to the...


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    Thanks to Rich Tom! Bought a used 2005 GMC Sierra a year and a half ago from a state away and had it shipped. It has been a great, reliable truck and I saved several thousand dollars. Rich went above and beyond and he'll be the first person I'll contact when I need another vehicle. A+ sales and customer service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    Thank you very much for a great review. A growing part of our business is helping customers from outside of Illinois. Glad you can be added to the list of satisfied out of state customers. Hope you are enjoying that truck and also enjoying having that extra cash in your pocket with the savings on the truck!


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  • f-150 with the right bells and whistles

    Jerry DePaz did a terrific job helping me find a truck that had all the features I wanted. He did a great job making sure everything was ready at...


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    Jerry DePaz did a terrific job helping me find a truck that had all the features I wanted. He did a great job making sure everything was ready at appointments and when it was time to sign the paper work everything was ready to go. I highly recommend this sales rep and dealer ship.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome service very friendly

    Friendly service very satisfied with the service. Cory bellot was awesome.


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    Friendly service very satisfied with the service. Cory bellot was awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bought a 2017 Ford Explorer last week

    Our family has now bought 4 vehicles from Heller Ford over the last two years. Our local dealers have not been able to match the deals we have go...


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    Our family has now bought 4 vehicles from Heller Ford over the last two years. Our local dealers have not been able to match the deals we have gotten from Heller Ford. In addition, the researching and buying experience has been excellent. All the staff we came in contact with was friendly, helpful, and knew where we had driven from that day. We also had made some last minute requests for some options that were accommodated. Jerry DePaz and the staff provided us with an excellent buying experience. As a result, we have recommended Heller Ford to our friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased 2016 Ford Focus

    Had a very pleasant experience shopping for my new USED car. Pete was my salesman and was extremely friendly and helpful. Couldn't have asked for ...


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    Had a very pleasant experience shopping for my new USED car. Pete was my salesman and was extremely friendly and helpful. Couldn't have asked for a better experience, will definitely buy here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    Raef sold me an awesome used F150, as I told him I was looking for used. Never steered me in any direction except what I was looking for. Thier pr...


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    Raef sold me an awesome used F150, as I told him I was looking for used. Never steered me in any direction except what I was looking for. Thier pricing and low mileage used selection exceeds my local dealers. Nothing but good things!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Definitely worth the 20 min drive from Bloomington

    I just purchased a new truck from Heller. This was my first purchase from them, and I will definitely put them at the top of my list when it come...


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    I just purchased a new truck from Heller. This was my first purchase from them, and I will definitely put them at the top of my list when it comes time to purchase my next vehicle. I worked with Jerry Depaz... low pressure and took the time to thoroughly walk me through every question I had. I was on a tight schedule, so I emailed Jerry a list of all my questions. When I showed up at the dealership, he had all of the answers written out and ready to go. Like most other people... I hate shopping for vehicles, but everyone at Heller made me feel welcome and like they truly wanted to help me get the best deal possible. Overall I feel that Heller gave me a great price and painless experience. This was a much better experience than I've had working with the "Ford/Chevy/Dodge/etc dealer in Bloomington." Definitely worth the 20 minute drive! I haven't had the truck long enough to use their service department yet, and that is the real test of a dealership for me. I'm keeping my fingers crossed that my service experiences are just as good as my sales experience was with Heller. If so... they'll have a loyal customer for life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer

    Raef Friedericks is an excellent salesman. He made sure the car for my teenaged daughter was a safe vehicle (the most important fact for me). He g...


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    Raef Friedericks is an excellent salesman. He made sure the car for my teenaged daughter was a safe vehicle (the most important fact for me). He gave vehicle options for her to drive and explained the differences and he made sure to stay within our mileage limits and the amount of money we wanted to spend. The sale went smoothly and after the sale, he made sure to go through the car and show her where everything was and the set up process for the locks and radio. (He even dropped off the touch up paint at our home so we didn't have to drive back to the dealership).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Team

    Working with JERRY DEPAZ with the start of every thing it was a great experience he is the SALES SPECIALIST AT HELLER FORD I went in he greet...


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    Working with JERRY DEPAZ with the start of every thing it was a great experience he is the SALES SPECIALIST AT HELLER FORD I went in he greeted me took me to the used car I was looking at. I test drove it was a good car then he introduced me to JAKE HELLER SALES REP he was great also so go to El Paso IL and get your car there GOOD PEOPLE

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent experience

    Excellent car buying experience!, Mike Gannon was extremely helpful. He did an excellent job of explaining everything. He was very up front and...


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    Excellent car buying experience!, Mike Gannon was extremely helpful. He did an excellent job of explaining everything. He was very up front and honest. Both my wife and I felt like we could trust Mike.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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