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Donley Ford of Galion

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)
Visit Donley Ford of Galion
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (877) 889-4033 (877) 889-4033
Used (888) 347-5087 (888) 347-5087
Service (888) 447-8171 (888) 447-8171

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Andy Tilley was great to work with.

Andy Tilley was great to work with. We had bought from Donley Ford of Galion before and was very Happy then and now also. Thank you Andy for making the purchase easy and for being so helpful to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your 5-Star Review Sheila!

winter inspection

During this winter inspection, the technicians noted some things that may be a problem in the near future. It was late in the day but they still had time to address a couple of items

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the high star review!

winter inspection

During this winter inspection, the technicians noted some things that may be a problem in the near future. It was late in the day but they still had time to address a couple of items

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the high star review!

pre-winter check

Friendly service guys noticed some issues to take care of in the near future so as not to have serious problems. Got there late in the day but still had time to address the issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the high star review!

pre-winter check

During this inspection, several things were noted that needed to be addressed soon. The men were very nice and even offered to do the jobs right then but time was a factor and we chose to complete at a later date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for the high star review!

Used car buying experience

Overall great sales person, good buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the high star review!

Great dealership, honest and work hard to please

I have been buying cars from Tim McCane at Donley for years and have always been impressed with how nice and patient he is and how he always gets me the best price! I'm very impressed with Donley overall, they are honest, fair and really go out of their way to take care of their customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the high star review!

Great service!

Larry Arndt, in the service department, is personable and professional. There had been a mix-up and he thought we were coming another day, but was able to get our car serviced the day we came. (I feel quite certain he punched in the wrong date when he scheduled us----WE wouldn't make a mistake) :-) But we appreciated his getting our car serviced when we arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Richard! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!

Chevy Silverado 1500

Gary Lewis has been wonderful. We have been in contact with him several times and have purchased 2 or 3 vehicles from him. He keeps us in mind when he gets vehicles in that we are looking for and he works with us to make the deal happen. Big shout out to Gary Lewis and the team at Donley Ford of Galion, Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Here at Donley Ford of Galion we sincerely appreciate your business! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

donley ford of galion

everybody friendly and very helpful. always a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, we are so pleased to hear your experience with us was a positive one. Thanks again for your review!