Tom Ahl Family of Dealerships

4.8
(3,610 reviews)

Reviews

4.8
(3,610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Ahl Family of Dealerships from DealerRater.

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5.0

Adam Boom at Tom Ahl he is the greatest.

Adam Boom at Tom Ahl he is the greatest. He will take care of you

Dealer response

We greatly appreciate you taking the time to leave a review! :)

5.0

Replacement key

I needed a key made for our Chevy cruz....I had left my bag with our car key in Florida. I was picking up my car at my friend's house. We had carpooled. Tom Ahl dealership was very patient with me as I dealt with this situation. they were kind and we efiecient and getting this additional made. Thank you!

Dealer response

We are happy to help, Beverly! Thank you for your feedback about your experience.

5.0

I had such a great experience working with Jaden at Tom

I had such a great experience working with Jaden at Tom Ahl! I came in looking looking for a small SUV but wasn't really sure what I wanted. Jaden did great showing me all the options and helping me navigate and find the best one for me. I felt like I had her running all over the place but she never made me feel like I was causing her any trouble. Very pleased with the whole experience!

Dealer response

We are glad you had a wonderful experience here at Tom Ahls and with Jaden! Congratulations on the purchase of your vehicle :)

5.0

Great dealership !

Great dealership ! I went in for an oil change and tire rotation . They checked my tires an told me they didn’t need rotate yet. So I saved money . Most places would have just did it and charged me for something that didn’t need to be done. Estimated time 1 hour and was done in 20 minutes . Great ! Thanks !

Dealer response

Thank you for your review about your Service visit, Daryl! We wouldn't recommend anything that isn't necessary. We are glad everything went well while you were here :)

5.0

Service was excellent! Would purchase again!

I just wanted to say my experience the other day at Tom Ahl, while my car was being serviced. Had a couple of issues I was concerned about and needed an oil change. I was there about 2 hours, and all during that time, the gentlemen from the service area, kept coming out and keeping me informed, which meant a lot to me. I want to thank Adam especially for his concern of the situation. Also thanks to everyone else for being so courteous to me. Todays world is so void of it anymore! Thanks again for your service! Melody

Dealer response

We are so glad to hear about your experience, Melody! Thank you for being our customer! :)

1.0

This is our second purchase with this company and the

This is our second purchase with this company and the sales part was great but do not expect great service after. Have only had my vehicle 30 days already having issues and was told they could not service it until the end of the month. Spoke to service manager who then scheduled us with another dealer a week sooner. So apparently they will sell you a vehicle but they do not provide great service after. Very disappointed that they could not be bothered to fix my vehicle promptly since I have only had a month!

Dealer response

We sincerely apologize about the wait time. Our service department has been extremely busy lately and we are trying our best to accommodate everyone. We would love another chance in the future if there's anything else you need.

2.0

Inquired about a car it took almost 3 days to get back to

Inquired about a car it took almost 3 days to get back to me. By that time I had already purchased.

Dealer response

Thank you for bringing this to our attention. Our team has been made aware and we apologize that it took that long as it should not have.

5.0

The appt was on on time and quick The lady who checked

The appt was on on time and quick The lady who checked me in was awesome

Dealer response

Thank you for your review about your time here at Tom Ahls! We look forward to assisting you again next time :)

5.0

Very professional and personal.

Very professional and personal. Recently purchased car and was greeted and treated like a King. Sales person, Danielle, went out of her way to show me several cars that would be in my price range and finally found the one my wife liked. Danielle is a very valuable ASSET to the Tom Ahl Family of Dealerships. Would highly recommend this Salesperson and Dealership.

Dealer response

Thank you so much for the kind words about your experience here at Tom Ahls and with Danielle. We are here to help if there's anything else you need!

5.0

Service dept was very helpful and took care of my needs.

Service dept was very helpful and took care of my needs. Also shuttled me.home and back.

Dealer response

Thank you for your feedback about your service experience, Greg!

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