Skip to main content

Reviews

(2,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Luis was our salesman.

Luis was our salesman. He was very polite. We got a payment that was reasonable on a truck that we love and I would definitely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding experience dealing with Anthony Calandrino.

Outstanding experience dealing with Anthony Calandrino. We never felt pressured, all of our questions were answered, and we got the best deal working with sayville Ford. The owner, Nick came over and was simply amazing with how he worked with my wife and I. I cannot recommend sayville Ford enough for their professionalism, courtesy, and expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The fees you try to charge at the end are ridiculous.

The fees you try to charge at the end are ridiculous. Also, you sold me a suv with bad tires. I can’t believe you would put a different tire on an awd suv. Tires need to match. Dealers know this and that was shady. Price of suv was good. Fees were terrible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing staff!

Amazing staff!!! Very helpful in every department, we have purchased many cars there and will be back for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My purchase for the Ford transit was a fast and smooth

My purchase for the Ford transit was a fast and smooth transaction . Angelo was understanding/kind and courteous . I would definitely recommend a family or friend to purchase at Sayville ford . My finance guy was a pleasure to work with as well .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason was extremely helpful and kind.

Jason was extremely helpful and kind. He was patient with finding me exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sayville Ford was excellent in all aspects.

Sayville Ford was excellent in all aspects. The salesman , Kyle Karlson was great as well as the managers and finance. Would highly recommend Sayville Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Angelo PANELLA was very nice and made my purchase very

Angelo PANELLA was very nice and made my purchase very easy . Definitely would purchase another vehicle from Sayville Ford .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not upfront about pricing.

Not upfront about pricing. Agreed to one price, additional fees for useless features added in, did not catch until later. Shame on me. Will not buy from there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a F350 super duty from Saville Ford.

I bought a F350 super duty from Saville Ford. ANGELO was my salesman. He was very good very helpful and if I ever buy another car, I will come find him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ANGELO is a very good salesman.

ANGELO is a very good salesman. He was very helpful and I would buy another car from Saville Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome kind patient easy to.

Awesome kind patient easy to.deal.with! Very understanding and treated with respect !would recommend this dealership to many

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lisa is the best!

Lisa is the best! She was very helpful, never pushy. Answered all our questions and made the purchase seemless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ANGELO my salesman was very good very helpful and I would

ANGELO my salesman was very good very helpful and I would buy another vehicle from Saville Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at Sayville Ford was great.

Everyone at Sayville Ford was great. Luis was so patient and really worked to make sure I was happy and secure in my new car. I never felt rushed or like I was being pushed into something I wasn’t 100% into and I couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership was prepared for my visit.

The dealership was prepared for my visit. Everyone from the reception desk to sales and purchasing were polite, kind and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin was so professional and honest.

Kevin was so professional and honest. I really appreciated that he didn’t treat me like a fool. As a woman , going to dealerships alone can be very overwhelming. Kevin and everyone else at Sayville Ford treated me with respect and never made me feel like an idiot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasure to work with.

Pleasure to work with. Jason was great. Amazing responsiveness and communication. One of the best dealerships I’ve dealt with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johnny D was very friendly and professional.

Johnny D was very friendly and professional. Everything he said about the process turned out to be right on point down to the monthly payment. The honesty was refreshing and you can tell he is very knowledgeable about the Ford line. The finance department were extremely Friendly and great at explaining the fine details. Overall, great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan was great throughout process.

Ryan was great throughout process. Kept in touch without being overbearing. Worked with me on questions and concerns and tracked down the 2nd key fob for me on a used Toyota. As always, it’s the finance guys you need to look out for. Numbers came at me fast and furious, including a mistake and a questionable attempt to get me to prepay service. Take your time and look at numbers closely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was really nice in the dealership, the salesmen

Everyone was really nice in the dealership, the salesmen angelo was very helpful and stayed on top of everything from the moment we first started speaking. I would highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason always goes above and beyond!

Jason always goes above and beyond! We had the most incredible experience at Sayville Ford. They are all so helpful, kind, and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a pleasure working with Anthony.

It was a pleasure working with Anthony. He listened to us and the transaction was pretty painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jason was an absolute pleasure to work with.

Jason was an absolute pleasure to work with. He went above and beyond to make sure myself and my family were extremely happy with our purchase. Even after having some problems finalizing the purchase, Jason went above and beyond to see how he could help us. Highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris was great.

Chris was great. Helpful without pressuring us and extremely knowledgeable. He put up with our craziness with a smile and we truly appreciate him and Sayville Ford. A great experience !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful experience at Sayville Ford.

I had a wonderful experience at Sayville Ford. It was seamless from start to finish. Jason was my sales rep and he went above and beyond. This is my 5th ford and my first time buying from Sayville Ford, and I’m happy to work with them again for all my future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience with Jason and Sayville ford love

Had a great experience with Jason and Sayville ford love my new escape thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible horrible way !

Horrible horrible way !! I’ve dealt with many dealerships and never had such a bad experience !! I’m going to leave a horrible review on google

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service by my sales agent as well as the

Excellent service by my sales agent as well as the dealership. Highly recommend them and will definitely continue to use them for all of my car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony was a great help when we were deciding about the

Anthony was a great help when we were deciding about the purchase of our truck. He wasn’t pushy at all which we so appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyle is extremely professional to deal with.

Kyle is extremely professional to deal with. I explained to him what I was looking for explained all the details to me. He made the process smooth and breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John was great he knew his stuff and was very helpful

John was great he knew his stuff and was very helpful answering all our questions. He also step up to help us get a item we were missing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just picked up my truck that I was waiting to be

I just picked up my truck that I was waiting to be delivered to the dealer. Tony Aiello was probably the best salesman I’ve ever used no nonsense everything explained and no changes or surprises. Dealership was friendly and professional. Truck was prepared and ready when expected. Great dealership I would highly recommend them. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was our second great experience buying a car at

This was our second great experience buying a car at Sayville Ford. We were greeted immediately and treated with the utmost respect. Angelo provided excellent customer service and did a great job explaining the car features, breakdown of the contract and hassle free contact with the insurance company. The financial process was also quick and effortless. Our needs were heard and any concerns/ preferences were addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was our second vehicle purchased from Sayville Ford

This was our second vehicle purchased from Sayville Ford and Kyle as our salesperson. Highly recommend both Kyle and Sayville Ford for both value and honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony was very friendly and very helpful in getting

Anthony was very friendly and very helpful in getting everything done in a quick and easy fashion. Everything went very smooth. Highly recommend going to him for any car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership Jason was a great dude, super happy we

Great dealership Jason was a great dude, super happy we were able to come to a deal awesome spot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony Pavone was so helpful and easy to communicate

Anthony Pavone was so helpful and easy to communicate with. He wasn’t pushy and always listened to my questions. I definitely would suggest him ti someone shopping for a Ford. And Sayville dealership was clean and festive and everyone was helpful and pleasant .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful.

Everyone was very helpful. I was very happy with the help I received. I would come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I brought my 2022 Bronco Sport in to get a brake problem

I brought my 2022 Bronco Sport in to get a brake problem fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't dangerous." After this visit, Steven, my service person, told me that "Ford that the problem isn't fixable and told us not to even try." After calling Ford customer service, I was told that there was a recent service bulletin that came out a month before my visit. I called the dealership back 3 times to get them to apply the new fix. After 4 calls, the Service Manager, Connor, mentioned the new fix and offered to send a pick up and drop off service to save me the trouble of dropping the car off. On the day the car was to be picked up, the service cancelled without reason. Only after we called the dealership did they send one of their own employees to get my car. After the car arrived at the dealership, I was told they couldn't recreate the noise, which is so loud I can hear it from my bedroom with the doors and windows closed, so they kept it for a second day. Miraculously, after hearing the noise, they agreed to implement the fix. However, as the car was now out of warranty, they insisted on charging me for the repair, which had been evident since the car was new and wasn't fixed at any of the three previous attempts they had the car. Even though this problem is widespread for all Bronco Sport and Escapes, as it is a manufacturing defect, Ford customer service offered no assistance and refused to reimburse me for the repair. Due to this experience, I'll never buy another Ford (of any kind), and WOULD CERTAINLY NEVER USE THIS DEALERSHIP TO DO SO IF FORCED AT GUNPOINT. The only reason they got 1-star is because 0 stars is not an option. These people are a complete and total disgrace, reinforcing the notion that most dealers are legalized theives.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.