Open Road Mini Morristown

Very easy to deal with , honest, reliable .went for a test drive the first time then few days later I went to buy and it was very easy to deal with them and got a very good price that I decided to take the car home ..

very nice folks, easy to get appointment, explained everything, documented repairs nicely. As a dealer experience...very good.

The courtesy and friendship of all staff members (sales, service, financing…) is great. They also have a good inventory of cars and when you need to do service it is completed fast and the car returned at the time promised. Only area of improvement will be to offer higher discount offers or reduce the cost of some services.

Great fast service. Very upfront on pricing and letting you choose what services you need right away or not.

The Service Manager was invaluable in explaining that an oil change was not due and specifically noted it was due in a few months at no cost, as the maintenance contract covered it. The office's follow-up calls before and after the service were outstanding. This is truly customer service.

It seems like this dealership for whatever reason, does not get you your registration/plates within the 30 days. I'm about to find out what's going on. I have a friend at motor vehicle and the state department and we are going to look into their record/books. This company has done this before it seems. I have called several times and I was told that they will speak to the general manager and they do not call you back so it's time to take real action. I do not want to see this happen to anyone else.

I went in for my routine oil change and the service tech explained that the coolant was leaking, which I knew I had a small leak and it was not an issue. I had been driving it for over a year!! Fred explains that it was leaking and gave me extra coolant in the event I ran out. I didn’t think much of it, because it was NOT an issue. I went in for an oil change. 15 mins into my ride home the car starts smoking, 5 mins later the temp light goes from orange to red. I pull over on the highway, the highway and there’s a puddle of coolant. I pour more in and as fast as I’m pouring it in, it’s pouring out from 2 holes in the hose. I call to speak to a manager and explained the situation and he said, you signed the for it already so there’s nothing we can do. Be careful! They damaged my hose and tried to cover it up and then tried to charge me over $800 to fix it. Horrible!! Will not be back!! I’m sure this will get buried in great reviews but they damaged my car either by accident or on purpose.

Just traded in my 2017 clubman for a 2024 hardtop 4 door. Very good experience and everything was awesome. Wife is very happy with the newer vehicle!

Leased my 2017 Clubman with the help of David, Omar and Matthew. After 2 years I decided to purchase it and they CPO'd the vehicle, even including two new tires. I have serviced my Mini here since 2017 (7 years). This dealership maintains great service and understands situations. Thanks to Fred, Hilario and Sotiri for all their help!!

Bob sold us our Mini SE. He could not have been more helpful and relaxed about the transaction. We never for a second felt "car-salesman" pressured and we knew we were in good hands from the get-go. I never had a better experience buying a car.