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Raabe Ford Lincoln

(1,258 reviews)
Visit Raabe Ford Lincoln
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–2:30pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Raabe Ford Lincoln from DealerRater.

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Jack ops. mgr

I have purchased two vehicles from Raabe Ford and was more then satisfied with the professional treatment I received. Kevin, Jessica and Jamie were great to work with. You can tell when someone is just trying to make a sell but that wasn't the feeling I got from them. They are a great asset to Raabe Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

~Jay~ Thank You! We appreciate your consideration during your most recent vehicle purchase. Our feeling is, if we stay transparent and simply offer you all the information, answer all your questions and do so in a timely and professional manner that we don't need a fancy sales pitch or closing line. We feel you should have enough info to make an informed decision based on what's right for you, the customer. This is how, "People come in as a Customer and Leave as a Friend." Thank You! Joe Nott, V.P.

Great Employees!!

I think Raabe Ford is a wonderful place to buy or lease a car and the service department is so very nice and accommodating. I have worked with Kevin Linderman for my past three car leases and I always feel great leaving the premises, because I know he has done his best for me and I and my husband both have the greatest respect for him. We always call him with our questions or concerns and he is always so willing to help. We consider him a friend. I would also like to say that Jessica and Jamie have also been helpful and very kind to us. We appreciate the service department , especially Ben Tim and George. They also have been very helpful to us. We live in Lima and have to drive a few miles to Delphos, but we wouldn't go anywhere else. We thank all of them for taking care of us and our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marlene & Brian, Thank You! I would like to share our Mission Statement with you.. "To exceed our customers' expectations through leveraging our Core Values. Integrity, Urgency, Teamwork, Attention to Detail & Personal Growth are what we value as individuals and as a business. We continually evolve to serve the needs or our customers and each other." It is our belief if we live by this statement we will continue to be a business that people can place their trust in to do business with. Thank You for your very kind words! Joe Nott, V.P.

Raabe Ford and Kevin Lindeman

My family has purchased their vehicles from Raabe for as long as I can remember, so it was only natural that when I began purchasing cars, I turned to Raabe. I was referred many years ago to Kevin Lindeman by my father, who will only deal with Kevin. I now see why. Kevin is the best. Friendly, honest, trustworthy, and great at his job. I'm on my fourth vehicle purchased from Kevin. I would recommend Kevin and Raabe Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jacquie, Thank You! We appreciate your continued business with Raabe and Kevin. As you mentioned, Kevin is Friendly, Honest, Trustworthy and Great at His Job. We are Excited that you've taken the time to share your experience with us over the years and I want to Personally Thank You for taking the time to share your kind words on this review site. Kind Regards, Joe Nott, V.P.

Kevin and Jamie are the best sales staff.

We have bought all of our cars at Raabe Ford. We would not consider dealing with anyone but Kevin goes all the way back to my dad insisted on Kevin helping all the family. Now with Jamie helping Kevin I think they make a good team together. Never felt pressured and always answered any questions we had about anything. It took us a while before we decided what we wanted.They take their time to make sure you know everything about your new car. Any thing goes wrong I know I can count on them to make it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greg & Sherry, Thank You! We gauge our success by the repeat and referral business our customers share with us. Thank You for your continued business and referring your family to Raabe Ford LINCOLN and Kevin Lindeman! Kind Regards, Joe Nott. V.P.

Excellent Service, Very friendly

Our 2014 Ford F-150 is just what we wanted. Both Kevin and Jamie went out of there way to insure we got what we was looking for. The experience at Raabe Ford was excellent. They are both really great people and would recommend them to anybody looking to purchase and vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cory - We had an Excellent Time Serving You on Your Search for the right vehicle to fit your needs! We're Excited to hear you had the same experience! The biggest compliment we could ask for is the referral of your friends and family! Joe Nott, V.P.

Longtime Ford Customer/ New Raabe Customer

My Ford dealer retired and I thought I would shop around for my next Ford. I heard good things about Raabe Ford Lincoln and Kevin Lindeman from a friend. They had a nice selection of models. When it came time to deal, there were no games or high pressure. Both Kevin Lindeman & Jamie Bell thoroughly know their products. It was a pleasure to purchase my 2014 Ford Edge Limited from Raabe Ford Lincoln.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Terri, Great to hear you had pleasant experience here at Raabe ! We look forward to serving all of your automotive needs well into the future! Joe Nott, V.P.

Great service and very wonderful people.

We have purchased several vehicles from Kevin and Jamie at Raabe Ford. They both have been very helpful with explaining all the features of the vehicles. We have had a great experiance dealing at this dealership. The service department has also been very prompt in all the service work that we need to had done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wilbur - Great to see you back here at Raabe for your most recent vehicle purchase! Sales to Service, Parts and More, it's our pleasure to be of service for all your automotive needs! Joe Nott - V.P.

First Time Buyer

I am a first time car buyer, and I love my Ford Edge. It was everything I was looking for and at a great price! Kevin Lindeman & Jamie Bell made it extremely easy and painless for me, as I was not sure exactly what I was doing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lauren - Great News! We understand any first time buyers hesitation to enter a Car Dealership... I am exited to hear your first experience of purchasing a vehicle was not only here at Raabe but that it was extremely easy and painless for you. We really look forward to serving your automotive needs well into the future! The biggest compliment any customer could offer is the referral of their friends and family! Joe Nott, V.P.

Wonderful experience, friendly service

Just bought a vehicle today from Raabe Ford. Would definitely recommend them to anyone. Darlene Powell was very friendly and helpful. Seemed to genuinely care about her customers. Was never pushy or forced anything on us. She was up front and honest with us and even gave me a hug after showing me the ins and outs of my new purchase. Definitely a true example of their motto "come in as a customer, leave as a friend". Made my first car buying experience a wonderful one. Plan on doing business with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrea - We're excited to have you as a friend of Raabe Ford as well as a first time customer! That's a Great story about your first car buying experience, we look forward to serving you and any friends or family you might be willing to refer to us in the near future! Joe Nott - V.P.

2014 Ford Flex

Our new Ford Flex is a fantastic vehicle. Our sales representatives from Raabe, Kevin Lindeman and Jamie Bell, were outstanding to work with. Ford has created a great vehicle and Raabe Ford is a great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

B. Crawford - You're a Fantastic Customer! Great News about your Ford Flex and your experience with Kevin and Jamie here at Raabe. Thanks for placing your trust in us to help with your vehicle purchase! We look forward to seeing you for all your automotive, service or parts needs! Joe Nott, V.P.