Raabe Ford Lincoln

Great service, pleasant sales people. Fair pricing good vehicles Lisa Williams was a great help.

Donavan my sales person wasn't pushing he was very polite and a great salesman bought Ford Explorer very happy about the whole experience thanks again to all staff staff and detail team excellent job!!

Chelsea and the members of the Service Department at Raabe Ford Lincoln in Delphos are simply the best!! They have treated me so well, that I drive from Findlay to get my vehicles serviced!

Extremely disappointing experience with the service department at this dealership. We brought our vehicle in for routine service along with evaluation of a separate concern. During inspection, an issue was identified that required additional repair, which we understood could reasonably extend the timeline. Delays happen. What followed, however, was over a month of poor communication, lack of transparency, and repeated misinformation. It took approximately two weeks to receive an initial estimate. During that time, communication was minimal despite multiple attempts to obtain updates. Phone calls routinely went unanswered or unreturned, questions were not addressed, and there appeared to be ongoing delays coordinating with our insurance company. Throughout the process, we repeatedly requested updates and a final estimate, often without response. Earlier in the week we were specifically told the vehicle was actively being worked on and would be completed by Wednesday or Thursday at the latest. Those deadlines passed with no communication. After continued unsuccessful attempts to get an update, my husband drove to the dealership in person, only to learn that the vehicle had not actually been worked on and completion would be delayed yet again. This was the second time we had to attend the dealership in person simply because calls were not being returned. We ultimately received the vehicle back today, more than one month after dropping it off. To the service manager’s credit, they did acknowledge that the communication and conduct from the service technician were unprofessional. That acknowledgement was appreciated. However, it does not change the overall experience or the amount of time and effort required on our part simply to obtain accurate information about our own vehicle. We purchased this Ford brand new in October from another Ford dealership and expected a significantly higher standard of professionalism, communication, and customer care. Save yourself the nightmare and take your vehicle elsewhere.

I brought my car in for oil change and the check engine light was on. They promptly scanned my car and talked me through the issue. Their service department is quick , kind, and personalized. I will keep going there to have my car serviced!

Lisa W is great to work with and made the purchase seamless and quick! I have leased or purchased my last 4 vehicles from Raabe and always a wonderful experience!

.Excellent job on our first oil change. Explained everything that they completed. That also explained the future needs on our F150, ties and brakes. Thank you for good work! ' l

My sales man Dave Wilgus sent me a text about a great deal on a new Ford F150 XLT 11/24/25 so I went to check it out as my wife had been looking at new trucks for the past two months. The deal was so good I drove it home the next day. Happy wife happy life.

I bought my latest Lincoln from Preston Smith at Raabe and couldn't be happier. He was knowledgeable, professional and took total ownership of my sales experience from end to end, making sure everything was just right. His follow up is exceptional. Raabe is a great small town dealership. Friendly with great products at fair prices. I will look forward to working with Preston and Raabe when the next purchase comes around. I've owned 7 Lincolns and 6 Fords and this has been by far the best experience all the way around.

I was early for my appointment by about 20 minutes. They let me sign in and then showed me to the lounge where I would be comfortable. Then they had my car ready for me in a very quick time I thought. I was in and out of there in less than an hour. Everyone was very friendly and I was very satisfied with the work that they did on my car.