Reviews

4.9 out of 5 4.9
359 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 11, 2018

    Good professional service and the price was fair. Was done in a timely manner.

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    Dealer Response

    Perry, we appreciate your feedback of our Staff's outstanding service! Thank you again for choosing Quality Auto Mall, and we hope to see you aga...in soon!

  • 5.0 out of 5
    September 8, 2018

    CONTINUE TO DO WHAT YOU ALL ARE DOING I AM A SATISFIED CUSTOMER

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  • 5.0 out of 5
    September 4, 2018

    I have been going to this dealership for years and not only experienced, but observed service manager Tom and service advisor Carlos with other customers... as well, they are professional and knowledgeable service representative. Always go’s out of there way to help customers and always make you feel welcomed. Thank you Tom & Carlos for all your help throughout the years and I look forward to continue business for years to come.

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  • 5.0 out of 5
    August 28, 2018

    Like I said before, Quality Auto Mall treats each person as a family member with individual needs. You get their full attention and service. I'm a... Quality Auto Mall customer and ALWAYS WILL BE!!

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  • 5.0 out of 5
    August 24, 2018

    The reason I come to your dealership is solely based on your service department they have always went above and beyond to take care of my vehicles.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! Please let us know if there is ever anything e...lse we can do for you! Safe travels!

  • 4.0 out of 5
    August 22, 2018

    I was without my Ford Escape for 4 weeks until the warranty was "approved", and a new engine was installed in my car. Not happy about that but... at least the car runs very well now after a year of a coolant leak problem (which was not Quality Fords fault).

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  • 4.0 out of 5
    August 14, 2018

    The vehicle I have purchased is Ford Escape 2018. The service was good checked the oil and rotate the tires, very helpful.

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    Does recommend this dealer
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    Dealer Response

    Ana, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we w...ill be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    August 7, 2018

    Carlos did his usual great job, Car was ready on time, fuse and sensor replaced.

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  • 5.0 out of 5
    August 6, 2018

    AL in service was amazing again! Kept me up to date while my car was being worked on let me know I need rear brakes soon so I can plan accordingly..... AL is always so friendly and great to talk to!

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  • 5.0 out of 5
    August 5, 2018

    Repair was done faster then i thought it would be. Great job.

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    Dealer Response

    Glenn, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! ...Safe travels!

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