Quality Auto Mall

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
363 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 25, 2019

    Whole staff fantastic no pressure willing to work with you highly recommend Sales department finance department service department absolutely fantastic... Will definitely highly recommend family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Phillip, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything f...urther we can do for you, we are happy to help!

  • 1.0 out of 5
    June 4, 2019

    I purchased a rare collectors car 2018 Shelby GT350 from this dealership Dec 27th 2018 and was promised the owners manual and the floor mats that were... not in the car. After months of constantly reminding them, I still have not received either. I even called Ford corporate to see if they could help me. Rob Portay was supposed to be handling this and never did. After multiple calls, emails and voicemails I still have not heard back from him or received the items I paid for. Talk about horrible customer service. Don't purchase a car from here. AWFUL!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 7, 2019

    The staff was very efficient and courteous. They were very helpful when I asked them questions.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 21, 2018

    Service providers were courteous and efficient. courteous and efficient courteous and efficient

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 11, 2018

    Good professional service and the price was fair. Was done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Perry, we appreciate your feedback of our Staff's outstanding service! Thank you again for choosing Quality Auto Mall, and we hope to see you again so...on!

  • 5.0 out of 5
    September 8, 2018

    CONTINUE TO DO WHAT YOU ALL ARE DOING I AM A SATISFIED CUSTOMER

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    I have been going to this dealership for years and not only experienced, but observed service manager Tom and service advisor Carlos with other customers... as well, they are professional and knowledgeable service representative. Always go’s out of there way to help customers and always make you feel welcomed. Thank you Tom & Carlos for all your help throughout the years and I look forward to continue business for years to come.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 28, 2018

    Like I said before, Quality Auto Mall treats each person as a family member with individual needs. You get their full attention and service. I'm a Quality... Auto Mall customer and ALWAYS WILL BE!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2018

    The reason I come to your dealership is solely based on your service department they have always went above and beyond to take care of my vehicles.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! Please let us know if there is ever anything e...lse we can do for you! Safe travels!

  • 4.0 out of 5
    August 22, 2018

    I was without my Ford Escape for 4 weeks until the warranty was "approved", and a new engine was installed in my car. Not happy about that but at least... the car runs very well now after a year of a coolant leak problem (which was not Quality Fords fault).

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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