Shottenkirk Superstore

4.6
(358 reviews)
Visit Shottenkirk Superstore
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (319) 671-5033 (319) 671-5033
Used (888) 827-7002 (888) 827-7002
Service (888) 829-1910 (888) 829-1910

Inventory

See all 160 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2020.
Stop by and visit us today at Shottenkirk Superstore in West Burlington also serving Burlington Mt Pleasant Fort Madison and Davenport. Our Dealership has a broad selection of new and used vehicles! When it comes to our customers we are dedicated to providing an excellent customer experience. We are glad to be a leading auto dealer in our community and as such are committed to providing our customers with quality service.
Added Confidence Added Security Added Peace of Mind!

Service center

Phone number (888) 829-1910

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.6
(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Superstore from DealerRater.

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5.0

Excellent customer experience- worked with Adam & Efram

Excellent customer experience- worked with Adam & Efram for sales. I don’t remembere the names of other two that worked with me but both were great!

5.0

Excellent customer experience- worked with Adam & Efram

Excellent customer experience- worked with Adam & Efram for sales. I don’t remembere the names of other two that worked with me but both were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

The great Teams, and the best staffs, All in all good

The great Teams, and the best staffs, All in all good supporting groups, especially good efforts

5.0

The great Teams, and the best staffs, All in all good

The great Teams, and the best staffs, All in all good supporting groups, especially good efforts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Experience at Shottenkirk was exceptional.

Experience at Shottenkirk was exceptional. Montel was honest and open from the beginning to the very end. He is a great person with a huge personality and I would highly recommend going to him for any car needs.

5.0

Experience at Shottenkirk was exceptional.

Experience at Shottenkirk was exceptional. Montel was honest and open from the beginning to the very end. He is a great person with a huge personality and I would highly recommend going to him for any car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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4.0

Sales process was good.

Sales process was good. However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was sent for detailing. It appears there was very little effort to look for it. I have concerns the detail dept lacks integrity. The trailer hitch cover was representative of my military service and had some sentimental value.

4.0

Sales process was good.

Sales process was good. However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was sent for detailing. It appears there was very little effort to look for it. I have concerns the detail dept lacks integrity. The trailer hitch cover was representative of my military service and had some sentimental value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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5.0

The service provided was great.

The service provided was great. They came and picked up our car and brought it back to us the same day. I would highly recommended Shottenkirk!

5.0

The service provided was great.

The service provided was great. They came and picked up our car and brought it back to us the same day. I would highly recommended Shottenkirk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

DAWSON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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5.0

Brent was very patient with us, considering we were there

Brent was very patient with us, considering we were there the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt bad that we came back the day he was gone. Lucas answered all our questions. Thank you.

5.0

Brent was very patient with us, considering we were there

Brent was very patient with us, considering we were there the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt bad that we came back the day he was gone. Lucas answered all our questions. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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5.0

Very easy to work with & got us in & out in a speedy

Very easy to work with & got us in & out in a speedy manner. Didn't get pushy with us.

5.0

Very easy to work with & got us in & out in a speedy

Very easy to work with & got us in & out in a speedy manner. Didn't get pushy with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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5.0

Great friendly service.

Great friendly service. Joel ordered tires right away and made sure they were put on quickly!

5.0

Great friendly service.

Great friendly service. Joel ordered tires right away and made sure they were put on quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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4.0

Tanya kept us informed of our vehicles progress during

Tanya kept us informed of our vehicles progress during the service work. We appreciate the use of text messaging.

4.0

Tanya kept us informed of our vehicles progress during

Tanya kept us informed of our vehicles progress during the service work. We appreciate the use of text messaging.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Show full review
5.0

They were always available when we had questions.

They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great!

5.0

They were always available when we had questions.

They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

Show full review
See all 358 reviews