Best car buying experience I ever had. Montel gave me an out the door price and true to his word that was the price I got when I showed up at the dealership.
Hi Edward, we are very happy to have provided you with such a positive experience! We hope you continue to choose Shottenkirk Ford Lincoln for all your vehicle needs! Take care!
Not overly impressed
The facility was nice and the sales person was accomodating. However, I paid cash for the vehicle over 6 weeks ago and still haven't received the title - however they were quick to send me a letter they were informing the IRS I paid cash for my vehicle. I have called 3 times about the title - and the person never calls back. So, I am not impressed with the follow thru. Which is too bad because I would have bought from that salesperson again.
Sorry for the delay Matthew. I believe we have your problem fixed now. So sorry that it took so long. Thanks so much for your business
Great salesman, Bad dealership
The salesman, Adam is an excellent individual and did a conscientious job. The sales manager was slick and excessively swarmy, and was unresponsive when our car broke down 45 minutes after the sale. We ended up repairing it ourselves inexpensively, but the dealership response was shocking. Adam did his best to help, however.
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (319) 758-5900 and we will do our best to make this better. We hope to hear from you soon. Take care!
Very good experience. Was ready to show me the vehicle I was interested in.
Thanks so much Cindy
Great experience. Looked all over S.E. Iowa for a new Bronco. None to be had anywhere. Shottenkirk called and told me one was being unloaded off the truck as we spoke. I drove it home the next morning. Everything was explained in detail to my satisfaction. Everyone was friendly and helpful. Again, great experience.
Thanks so much Richard. So happy that you love your new Ford.
Keith was very friendly as well as knowledgeable in the Ford truck line. He was prompt to return my calls with the information needed. He assisted us in obtaining the right vehicle at a good price. He continues to follow up checking on our satisfaction. Everyone we dealt with at the Shottenkirk dealership was friendly, efficient, and helpful.
Thank you so much Darrell. We appreciate your time to share your experience.
Someone was out to greet me instantly even though I was just looking. I didn't buy a vehicle but I was trying to get an idea for when I do. Great assistance.
Ft, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Than you for taking the time to leave your review! We look forward to your next visit! Take care!
We have purchased 3 cars from Shottenkirk, and we will probably buy our 4th from them too. We have no problem negotiating a reasonable deal and terms. And the last 2 times they beat my banks interest rate for financing. Can't say enough good things about them.
Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Bought a 2015 Kia Optima with T'oddre
My experience with Shottenkirk West Burlington was wonderful. They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.
Congratulations on your new car, and thank you so much for your recommendation! If you ever have additional questions or needs, please let us know! Safe travels!
Eric Messamaker and Adam Brown were outstanding! So easy to get a great vehicle with this team!! I will tell everyone I know about my experience at Shottenkirk!
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!