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Shottenkirk Superstore

(460 reviews)
Visit Shottenkirk Superstore
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

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New (319) 671-5033 (319) 671-5033
Used (888) 827-7002 (888) 827-7002
Service (888) 829-1910 (888) 829-1910

Inventory

See all 266 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2020.
Stop by and visit us today at Shottenkirk Superstore in West Burlington also serving Burlington Mt Pleasant Fort Madison and Davenport. Our Dealership has a broad selection of new and used vehicles! When it comes to our customers we are dedicated to providing an excellent customer experience. We are glad to be a leading auto dealer in our community and as such are committed to providing our customers with quality service.
Added Confidence Added Security Added Peace of Mind!

Service center

Phone number (888) 829-1910

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Superstore from DealerRater.

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Service department was very helpful in scheduling my

Service department was very helpful in scheduling my appointment gave me a loaner car got it done quicker than they said they would

Service department was very helpful in scheduling my

Service department was very helpful in scheduling my appointment gave me a loaner car got it done quicker than they said they would

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I had a dead battery drove in and they got me right in

I had a dead battery drove in and they got me right in and replaced my battery and I was back on the road in about 20 minutes great service and professional employees

I had a dead battery drove in and they got me right in

I had a dead battery drove in and they got me right in and replaced my battery and I was back on the road in about 20 minutes great service and professional employees

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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It's always nice and clean and they told me I needed a

It's always nice and clean and they told me I needed a filter and I said I just put one on last oil change and they explained it was an air cabin filter which I had no idea existed and they explained to me what it was and what it did. I'm always pleased when I go out there

It's always nice and clean and they told me I needed a

It's always nice and clean and they told me I needed a filter and I said I just put one on last oil change and they explained it was an air cabin filter which I had no idea existed and they explained to me what it was and what it did. I'm always pleased when I go out there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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West Burlington Shottenkirk Kia addressed the issues with

West Burlington Shottenkirk Kia addressed the issues with my Sorento in a very timely manner. I am quite satisfied with their work and customer service.

West Burlington Shottenkirk Kia addressed the issues with

West Burlington Shottenkirk Kia addressed the issues with my Sorento in a very timely manner. I am quite satisfied with their work and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

April, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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Tanya was friendly, courteous, and knew me when I came in

Tanya was friendly, courteous, and knew me when I came in for the pil change.

Tanya was friendly, courteous, and knew me when I came in

Tanya was friendly, courteous, and knew me when I came in for the pil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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The staff was very professional and courteous.

The staff was very professional and courteous. Answered all questions and would recommend this dealership to others. Whether buying new or used very well satisfied, this my second new vehicle and have been satisfied both times.

The staff was very professional and courteous.

The staff was very professional and courteous. Answered all questions and would recommend this dealership to others. Whether buying new or used very well satisfied, this my second new vehicle and have been satisfied both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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Showed up before they opened and got in right away,

Showed up before they opened and got in right away, although I was scheduled for 9:15

Showed up before they opened and got in right away,

Showed up before they opened and got in right away, although I was scheduled for 9:15

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

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Everyone was very personable.

Everyone was very personable. All aspects of the deal were explained well. Had a Wonderful experience.

Everyone was very personable.

Everyone was very personable. All aspects of the deal were explained well. Had a Wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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Very friendly and they keep you welk informed throughout

Very friendly and they keep you welk informed throughout the repair process. I would highly recommend.

Very friendly and they keep you welk informed throughout

Very friendly and they keep you welk informed throughout the repair process. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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No pressure.

No pressure. The associates were up front and honest, as well as eager to make an offer we were happy with.

No pressure.

No pressure. The associates were up front and honest, as well as eager to make an offer we were happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tony, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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