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I went to buy my lease and they had the paperwork ready and waiting. Didn't have to deal with any BS sales tactics, upselling, etc. They didn't add any... fees or try to sneak in any charges. Very happy overall.
My lease on my Mercedes was up and I wanted to get a SUV. George at VC was able to get me into a new fully loaded Ford Edge that was affordable and exactly... what I was looking for. He was professional and knowledgeable and made the experience pleasant and worked with my schedule and found me exactly what I explained I wanted. Paul at finance was able to take care of my paperwork quickly and smoothly. I came in late after work and they didn't rush me to leave yet valued me and my time I must say I was hesitant to go from a Mercedes to a Ford but the guys at the dealership made it an easy decision- one I am happy to have made.
Could not be happier with my experience with Verner-Cadby Ford! From the moment I walked in I was treated nicely and everyone was so kind. I can not... recommend this dealership, especially Tyler, enough! My new Escape is awesome and the experience was excellent, easiest car purchase I've ever had. If you're looking for a new car definitely give Verner Cadby Ford a try! Ask for Tyler!
Great no pressure easy negotiation deal made on a new ford in one visit to the dealership. The knowledgeable salesman showed me the car, worked hard to... locate my colors and options and delivered on a great deal. I will definitely be recommending him to my family and friends
I had a great experience right up till I meant the title clerk she was very nasty about the plates , very bad customer service , very bad attitude towards... my employee .
Thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to learn that... you may have had anything less than a stellar experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (973) 575-0333 at your earliest convenience to discuss how we can turn this experience into a positive one.
Do not go there. You will regret it. The sales reps are inadequately educated, the facility is poorly run by management and their goal is not to please... the customer but to inflate their own pockets.
Thank you for sharing this recent experience with us. We know that the future success of our dealership is dependent on cultivating long-term relation...ships built on trust. Please give us a call at (973) 575-0333 and we will do our best to make this better. We hope to hear from you soon.
As always, VC took great care of me and my car. They provided a clear understanding of the work done and provided both excellent & friendly service.
We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!
Always great service and great guys that work at Verner, Rich and Brian two great guys that always take care of your vehicles needs. Why are you still... reading this??? Go to Verner and talk to Paul and buy a Ford!!!!
I have been dealing with this dealership for over 25 years. I have always been treated like an important customer. Their service and customer relationship... are utmost professional.
I went in for my first no charge oil change following purchase of my new vehicle. I was surprised that I was charged to have my tires rotated. When the... car is up on the lift it doesn't take much to rotate the tires. I would have thought that should have been included with the first free oil change.