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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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You will receive nothing but exceptional service at the

You will receive nothing but exceptional service at the dealership. You will be kept informed on the status of your vehicle, receive a loaner car if need be and be treated with nothing but respect and kindness. I have been purchasing cars from the dealership for many years and will continue to do so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Annette, thank you for your continued trust in Paul Miller Audi! We're delighted to hear about your positive experiences with our team and look forward to serving you for many more years.

I had the oil and filter changed at the dealer; Aaron

I had the oil and filter changed at the dealer; Aaron King was very helpful and professional; very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Aaron provided you with a helpful and professional experience at Paul Miller Audi. Thank you for trusting us with your vehicle's service needs!

Great service center.

Great service center. Recently went in for routine service on my 2021 Q5. As always the service was easy to access on a convenient date, easy drop off pick up, videos and texts were sent while my car was being worked on - and managed by my service rep, Vanessa! They make it very easy to maintain your car - admittedly, it helps having a vehicle that’s never given me a problem (🤔 I wonder if there’s a connection) Thanks Vanessa, thanks Audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tyack, we're delighted to hear that Vanessa and the Paul Miller Audi team made your service experience seamless! We appreciate your trust in us for maintaining your Q5. Thanks for sharing this great feedback!

I had a great experience when servicing my car at the

I had a great experience when servicing my car at the Audi dealer in Parsippany. Stuart, my service advisor was super professional & kept his promise regarding my car being serviced & ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lisa, we're delighted to hear that Stuart provided you with a great service experience at Paul Miller Audi. Thank you for sharing your positive feedback!

dealership exceeds expectations as Service advisor

dealership exceeds expectations as Service advisor assigned Aaron King made the experience pleasurable. He was receptive, knowledgeable, helpful and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Aaron made your experience at Paul Miller Audi so enjoyable! Our team takes pride in providing exceptional service, and it's great to know we exceeded your expectations. Thank you for sharing this feedback!

Painless service dept.

Painless service dept. dropped car off for service, picked it up couple hrs later. Done and washed. Smooth and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

It's wonderful to hear that your service experience at Paul Miller Audi was smooth and efficient. Thank you for sharing—we look forward to assisting you in the future!

Aaron did an outstanding job - keeping us informed on our

Aaron did an outstanding job - keeping us informed on our service appointment- He is a true professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patti, thank you for recognizing Aaron's professionalism at Paul Miller Audi! We're delighted to hear he kept you well-informed during your service appointment.

I have been coming to Paul Miller since 2006 to buy,

I have been coming to Paul Miller since 2006 to buy, lease and service my Audi’s and I’m never disappointed. Top dealer and service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty and continued trust in Paul Miller Audi since 2006! We're delighted to hear that our dealership and service center consistently meet your expectations. Looking forward to serving you again soon!

Excellent car-buying experience at Paul Miller Audi.

Excellent car-buying experience at Paul Miller Audi. Our salesman John Regan was really knowledgeable, and he took the time to give us options, listen to what we wanted and help us make a great choice. No pressure and really easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bruce, we're delighted to hear that John provided you with a knowledgeable and pressure-free experience at Paul Miller Audi. Thanks for sharing your positive feedback!

I have been going to this dealer over 10 years.

I have been going to this dealer over 10 years. The employees are very knowledgeable and helpful. I trust the quality of work I get when I take my car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and trust in Paul Miller Audi over the years! We're delighted to know our knowledgeable team continues to provide quality service. We look forward to serving you for many more years ahead!