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Paul Miller Inc, DBA Paul Miller Audi

(2,673 reviews)
Visit Paul Miller Inc, DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc, DBA Paul Miller Audi from DealerRater.

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Excellent customer service and knowledgeable staff.

Excellent customer service and knowledgeable staff. Thank you John for all your help. Very professional and helpful throughout the service process. Thank you Paul Miller.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michelle, we're delighted to hear that John and the team at Paul Miller Audi provided you with excellent service. Thank you for sharing your experience!

It was a fantastic experience dealing with John Reagan at

It was a fantastic experience dealing with John Reagan at Paul Miller Audi. I purchased a used Audi. John was patient, informative and helpful throughout the entire process. He even encouraged me call him with questions as I become familiar with my new car. I would recommend Paul Miller Audi and John to anyone considering a new automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pat, we're so glad John provided a fantastic, helpful, and informative experience at Paul Miller Audi. Thank you for recommending us and sharing your positive feedback—here's to the road ahead!

My recent experience was seamless.

My recent experience was seamless. Everything was explained clearly and all questions answered. My sales rep,Binny Chopra was the utmost professional. His work ethic is outstanding! I am extremely pleased with my new lease! I would highly recommend Paul Miller Audi and Binny Chopra!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Gloria, we're delighted to hear that Binny provided you with such a seamless experience at Paul Miller Audi. Thank you for recommending us and enjoy your new ride!

The Paul Miller team in all levels excels in courtesy,

The Paul Miller team in all levels excels in courtesy, attention to detail and efficiency. I know. Can entrust my vehicle maintenance and service to the team dedicated to excellence that delights. Can only recommend with applause !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the applause-worthy recommendation! We're delighted to hear that our Paul Miller Audi team has earned your trust with their courtesy and attention to detail. We look forward to continuing this level of service in the future!

Very professional, excellent service, from all team

Very professional, excellent service, from all team members. Will be using this location as default.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that you had a great experience with our team at Paul Miller Audi! Thank you for choosing us as your go-to location, and we look forward to serving you again in the future.

It was my first time at this dealership.

It was my first time at this dealership. From the moment I entered the property, I was treated courteously by everyone. And they kept me informed on the progress of the service being performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Neva, we're delighted to hear that your first visit to Paul Miller Audi was a positive experience! Our team is committed to providing courteous service and keeping our customers informed. Thank you for sharing your feedback!

As usual, an overall pleasant experience!

As usual, an overall pleasant experience! Staff is very friendly and great quality in work done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Paul Miller Audi! It really means a lot to hear that you're happy. Safe travels until we see you next time!

Just had new tires and and oil change performed by Paul

Just had new tires and and oil change performed by Paul Miller. John was my service advisor and handled the process well. I’ve never had a bad experience at Paul Miller whether it’s been John or any of the other service advisors. Paul Miller Audi is the best of the best for a reason. Sure the cars are great, but the staff at Paul Miller makes the overall experience even better. I appreciate their attention to detail and honesty. Not planning on going to any other Audi dealership as long as I live in NJ. Thanks John and the Paul Miller Audi staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we're delighted to hear that John and the team here at Paul Miller Audi continue to provide you with exceptional service. Your loyalty means a lot to us, and we appreciate your kind words about our staff's dedication. Safe travels on those new tires!

John at Audi Parsippany was outstanding, attentive, and

John at Audi Parsippany was outstanding, attentive, and never hesitated to ask if there was any other else I needed done. He also knew the everything about my A7. Great employee. Wish he were on my team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joe, we're delighted to hear that John provided such outstanding service at Paul Miller Audi. It's great knowing he made your experience memorable and informative! Thanks for sharing your feedback with us!

Great customer service.

Great customer service. Peter made my buying experience easy. He didn’t try to sell me anything but instead presented me with the best Audi that met my needs. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that Peter made your buying experience smooth and enjoyable at Paul Miller Audi. Thank you for recommending us, and we hope you're loving your new Audi!