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Kovatch Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice, Friendly home town Dealer Like it should be.

The dealer was very home town friendly They didn't pressure you to buy something you didn't want. The salesman ( Will ) was excellent he took the time to explained everything on the vehicle. I can honestly say I had a very Positive experience and I will tell my friends about Kovatch Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your review and kind words. Please remember that when you tell your friends about us to ask them to let us know they decide to check us out on your recommendation. If they buy from us we'll have a special way of saying thank you for all your help... Thanks again and enjoy your new car, Kevin

John Karnish

Went to purchase a vehicle, & I was very happy with the whole process. Debbie Kracjirik who was my sales person was very friendly knowledgeable & understanding. The process went very smooth & I was able to tell her what I wanted & led the whole process myself. The whole team was great. Thank you Kovatch Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks John. Our goal is to make our customers buying experience the best one possible. We're glad you're happy and we appreciate your business. Kevin

Knowledegable salesman, low pressure, easy to work

The sales person was very knowledgeable and informative. He was a pleasure to work with. Pricing was reasonable. He took a great deal of time showing us how to use the different functions in the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Merry Christmas Shawn,it was a pleasure to do business with you. Enjoy your new car and have a wonderful new year

2010 Ford

Recently a deer decided it was time for me to get a new ride. New cars out of the options, I was looking for something used that was still in great shape. Kovatch and Andy Girard helped make that simple. From finding the car to test driving it and purchasing, everything went smoothly and he even helped me out when my insurance company was being less than expedient. The 2010 Focus I purchased said "used" but looked new under the hood and interior. I'm happy to have met Andy and done business with Kovatch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again Josh for your business and the very kind words about Andy and our dealership. Merry Christmas and happy new year to you and your family....Do your best to avoid another deer, reindeer or otherwise in 2016 :) Kevin

love it

We've bought 2 cars from Kovatch in the last 6 years and have loved the service, the sales people are really great, and the service center is wonderful. We try to stay with Ford just so we can buy from Kovatch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rick, you and Lois were to of the nicest people we had the pleasure to work with in a long time. Thank you so much for your kind words. Enjoy your new Edge and we look forward to seeing you back for service. Merry Christmas to you and your family. Thanks, Kevin

Ford Escape

This is the second Ford Escape I bought from this dealer. The service I received on my prior Escape was excellent. Any problems were resolved to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad you're happy with us and I know we will do our best to continue to give you great service in the future. Thanks again, Kevin

Outstanding New Car Buying Experience!!

Courteous, Professional, and Genuine are three qualities you'll find at Kovatch Ford. They had exactly the new vehicle(2016 Mustang GT) that I was looking for in stock. They provided a fair trade-in with a low pressure sales experience. A "Ford Friends & Neighbors" discount along with a Lifetime Powertrain Warranty sealed the deal. I look forward to doing business with Kovatch Ford for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks you again for your business and enjoy your new 2016 Mustang GT, it's an awesome car you guys are awesome customers. Kevin

excellent

The whole buying process was a total of like an hour. Between walking through the door to driving off the lot. Everyone was super friendly and more than happy to help. I bought a 2010 mountaineer and I love it, and when it comes time to buy my truck I will be returning to kovatch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Keith thank you for your kind words, we try to treat our customers they way we would want to be treated. I look forward to seeing you both back here again when it's time for your truck. Thanks, again, Kevin

OUTSTANDING buying experience !!

I can't begin to explain how this dealership has helped me get into a newer, safer vehicle ! From the moment I walked through the door and was greeted by Debbie. She listened to what my needs were, and was spot on with showing me what was available to meet those needs. The buying process was so smooth and everyone was there to show me support and did their best to make it happen. I would highly recommend going to Kovatch Ford, Nesquehoning for your next car buying experience ! You will not be sorry, you are treated like FAMILY, trust me. Thank you again for all your assistance ! I love my new fusion, and I'm so appreciative of your awesome sales staff !!! Ursula Digilio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's always a good feeling knowing our customers appreciate how hard we try to make their car buying experience pleasant and hassle free as we can. Enjoy your Fusion and we will be here for you when it's time for your next car. Kevin

Treated very nice and they went above and beyond.

Sales department went above and beyond what they had to do. I did not have the best credit but they took it as a challenge and made it happen for me. Thank you to Will and Kevin for their help and especially Genie for her patience and her help on the finance situation. Great group of people with respect and needs for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was our pleasure to help you and thanks again for your business. Kevin