Kovatch Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)
428 W Catawissa St, Nesquehoning, PA 18240

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent Buying Experience

November 2, 2015
By BoehmeyChick from Nesquehoning, PA

Professional and courteous sales staff went above and beyond to get me the vehicle I wanted. Thanks so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It was my pleasure to be able to help such a lovely young lady such as yourself. I know that you'll be even happier with our service department when it's time for maintenance on you Escape. Kevin

Kovatch Nesquehoning, Great Dealership!

October 28, 2015
By Ken O from Nesquehoning, Pa

Great inventory for cars, both new & used. Bought my 4th car from them on 10-26-15. Drew Girard was my salesman, he offered me a great deal, and in less than 2 hours I was driving away in my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ken, You are the living proof that our game plan is working. We try to build lasting relationships with our customers. Thanks you again for your business and we look forward to serving all you automotive needs for years to come. Kevin

Excellent service, fair pricing & friendly staff

October 27, 2015
By AMS from Nesquehoning PA

Excellent service and friendly staff. We were treated with respect throughout the buying process. The Ford financing was described in detail and the trade in on our former Ford vehicle was more than fair and closed the deal. I Would highly recommended this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Enjoy your new Ford and may I say you're an awesome customer. Everybody enjoyed having you here and we look forward to selling you your next car. Thanks, Kevin

Very happy and I'll be back for my daughters car

October 20, 2015
By Renee from Tam aqua pa

I love my new escape and I got a great deal, thanks Andy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I'm glad to hear you're happy with your new car and your new dealership. Enjoy it for years to come. Thanks again and it's always a pleasure to deal with such nice people. Kevin Saul Sales Manager Kovatch Ford

Patient, No Pressure Sales

October 19, 2015
By Lou G from Coaldale, PA

Purchased a 2010 Ford Explorer in October of 2015. I was able to take my time, ask the questions that need to be answered, and never felt any pressure. Andy Girard and the finance manager did all they could to make sure that I was able to purchase the vehicle that would best suit my needs. I would gladly recommend that my family and friends purchase their next vehicle with Andy. A truly good experience making the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks again for your business and your kind words.

Absolutely the worst company I ever dealt with.

April 11, 2014
By Tami Pa from Hazelton,pa

They approved my loan sold me a vehicle never put fuel in never cleaned it before I picked it up. I was contacted a month later and asked to return the vehicle because they were in competent and filed it wrong. All they can say was sorry really after u make all the changes needed and have the vehicle for over a month sorry very very incompetent the only money I received back was my down payment what about all the other cost. Now they have the nerve to send me pre approval notices I don't think so.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tami, I'm very sorry you had such a bad experience at the old Kovatch Ford. The good news is we have a completely new management and sales team as of August 2015 and do business in a totally different way. Our goal is not just to sell someone a car but rather to build a lifetime relationship with our customers. The next time you are in the market for another car all I can ask is that you come see the difference for your self. Thanks, Kevin Saul Sales Manager Kovatch Ford