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Route 10 Nissan

(10 reviews)

Reviews

(10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Second day on the job, Ken Webber (together with Steve,

Second day on the job, Ken Webber (together with Steve, Rod, Robert and Sabir) was most helpful in purchasing my used 2021 Nissan Rogue SV. They were all friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is quite responsive to correct issues if

This dealership is quite responsive to correct issues if a customer has any, and the staff is very helpful. My car was brought in for regular maintenance and run smoother as expected. They’re overall sales team are extremely professional and very willing to help you drive off the lot in the car that you desire. I still recommend and will be heading back once my lease is up to hopefully finance something else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales staff here was excellent and the service staff

The sales staff here was excellent and the service staff is quick to respond to any customer concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sabir is a great guy, he wasn't like your average cars

Sabir is a great guy, he wasn't like your average cars dealer, he actually took is time to help me get the car I wanted, he didn't care about the money he only cared if I was satisfied with the vehicle and I'm happy to say I am!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Abe from the dealership was incredibly helpful at every

Abe from the dealership was incredibly helpful at every turn and has made each of my 2 sales with easy and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sabir was amazing.

Sabir was amazing. He was very patient and kind. He did not try not to oversell us. Got us a great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came here from far away for black midnight edition

I came here from far away for black midnight edition Murano and they told me internet and store price are different. What kind joke is that? and I told them I want to sell my car and the about 30min waiting manager came and show me stupid calculation which is my car kbb estimate expensive price vs and their store price, the other calculation my car kbb cheaper price vs their internet price. I calculate both and it is same price I have to pay lol. I never seen this kind of stupid dealer. waist all day for driving and waiting and listening stupid story... Do not go there. They think you are stupid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wow!

Wow! Just got slammed by a service department manager trying to explain to him that my complaint- the customer's was not properly described. He flipped and told me to get another service department. Stunned because I’m just trying to correct the customer’s experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

If you wanna get fraudulent charges put on your card deal

If you wanna get fraudulent charges put on your card deal with three months of bickering back-and-forth, and then being lied to definitely recommend this place would rather rather have cancer than never there again GO SOMEWARE ELSE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are disheartened to see your one star review of our dealership and would like to address accordingly with you. With that stated, please send an email to our general manager, Bill Snouffer, with your full name and phone number so we can contact you. Thank you.

Consumer response

Bunch of thieves i’ve had nothing but issues ever since getting this car tried dealing with them and I’ve gotten nothing but rudeness and hung up on

Horrible horrible experience.

Horrible horrible experience. These people are a clown show. They do not stand behind their word. Buy a car somewhere else that you can trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.