Reviews
Terrible experience
I had a terrible experience at Schumacher in Clifton. I was told I would have power seats. When I received the car there were no powered seats and no mats.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I am sorry to hear that you did not have a pleasant experience with Schumacher Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, the Schumacher Chevrolet team, (973) 256-1065
Great service
Everyone is always professional and there to help. Crystal is great to work with. You are very lucky to have her on your team. Great job always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing service!! Doug is the man to see!!!
DOUG IS ABSOLUTELY PHENOMENAL, HE IS KNOWLEDGEABLE AND TENDS TO THE DESIRES OF THE CUSTOMER, WE LOVED THAT HE ISN'T A PUSHY SALESMAN AND ASKS WHAT WE ARE LOOKING FOR BETWEEN VEHICLE IT'S FEATURES WHAT WE USE IT FOR AND IF THERE ARE ANY ACCESSORIES WE WOULD LIKE ON THE VEHICLE. HE'S THE GOTO GUY!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NIce facility Great people
I went in with a see what I can do and not buy attitude and left with a car I LOVE...I just as always wish the process wasn't as long and there was no haggleing. Time is important to everyone. Its not you its ALL dealerships. Buying a car is such an anxiety ridden ordeal. I just wish the salepeople would listen to our needs and what we can only afford at HELLO!!! Not by the time we say Goodbye..
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great dealership
very courteous and friendly this is the second car that I have purchased from this dealership my salesman John Cociere made my experience way above any other that I have had. Tom Healy the manager is wonderful was treated like royalty!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
This dealership is very professionally run.They have a competent staff who answered all our questions in a concise manner. Remodeling job was done very nicely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, excellent sales manager, the best
The experience we had with our recent visit to Schumacher Chevrolet of Clifton was excellent specially with the sales manager Jose Mesa. May God Bless him. The best salesman ever.He was so professional, so helpful & understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great salespeople and business manager
it was totally without pressure to buy John was very knowledgeable about the car we choose and the options available to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!!
Ty was a great salesman who truly cares about his customers and listening to what they want and need. He was completely focused on making us happy from start to finish. Definitely a people person! Dan made the most tedious part of the sale, signing all of the paperwork, a pleasure. He was also very personable and had a great sense of humor. Thank you to Tom for helping us get into our new Colorado and continuing to be a repeat Schumacher customer! Everyone at Schumacher was great. Very friendly, very personable, very welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Day at the service station
the service was good, an older gentlemen helped me at the service station. The wait was about 35-40 min as i was behind several other cars that needed to be serviced. My tire had a nail that needed to be extracted so it was a quick process.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase