Reviews
buyers beware
this place is a dump! who sales cars with the music volume so high it felt like i was in a club? In addition to that why was all my credit information being taken without me even shown the car? I told the salesperson three times why are you asking personal information if I have not seen the car yet? After he listened to me he got the car and guess what? we went for a test drive around the block HAHAHA I asked can we go on the highway? Salesperson says, sorry we don't have plates on the car because the managers take the plates to drive demo cars home over the weekend? What sort of joke of a place is this?? Now here is the best part, the advertised price was $15,750 and the manager comes and gives me his best price, 17,100???? I'm like xxx man you're going the wrong way lol I just got up and left. Again let me recap, this place is a joke, unprofessional, and a rip-off. Save your money and go elsewhere if you can. Oh and mind you, I own two RAM vehicles so I'm very well versed on how other dealerships work.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sokol, your review is surprising for me to read and not how we normally do business. I'm sorry to see that you're so upset and will use your feedback to communicate with my team and determine where we went wrong. Thank you for your feedback. Kathy Finn - Customer Care Manager - (877) 811-9330
not that great services.
They take forever to send paperwork to the banks. Also they never pick up the phone and the financial mangers are not on point.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Juan - We strive to deliver five-star service and I'm sorry that we missed the mark here. I'd like to help expedite your paperwork if I can, but I can't locate your contact information without a last name. Would you please call me on my direct line? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330
Very friendly staff helped me find my beautiful Jeep...
Very friendly staff helped me find my beautiful Jeep Cherokee pleasure doing business with them will recommend my family to this particular dealer again thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Dee! We really appreciate you recommending our services to your family. The Riverdale Chrysler Jeep Dodge Ram team wishes you safe and happy driving in your Jeep Cherokee!
Got Thing Done, Quick!
Bought my Jeep at another Jeep dealer, It was a nightmare. Would've like to have got it here at Riverdale. Very friendly and reliable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you received the friendly service you deserve with us at Riverdale Chrysler Jeep Dodge Ram! Thank you so much for trusting us with your business.
Service is great. Staff is very knowledgeable. Repairs...
Service is great. Staff is very knowledgeable. Repairs and service are done correctly. Guadalupe Jose and albert are very helpful make you feel like family. RDCJ for life #Trump2020🇺🇸👍🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind feedback about our service. Thank you for being a loyal Riverdale Chrysler Jeep Dodge Ram customer!
Busy dealership,but it’s worth the time you spend...Great...
Busy dealership,but it’s worth the time you spend...Great personnel always looking to help and make your day better...Service dept is thorough with reasonable wait times..I’ve been using this dealership 10 years with no real complaint yet!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, we can't thank you enough for your ten years of business! All of us at Riverdale Chrysler Jeep Dodge Ram are so grateful for your continued support. Hope to see you down the road!
Service
Excellent work done on the car! Amazing quality of work. Attentive to all the questions I had over the work that was being done on the vehicle. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We appreciate your willingness to share your experience so that others can see what it's like to work with Riverdale Chrysler Jeep Dodge Ram. We look forward to seeing you next time!
Fast efficient and friendly
10 Star treatment. Great service, very helpful team and best of all understanding customer’s budget. They really help out in everything they can. They really get the work done right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We wish you could leave a 10 star review :). Thank you for sharing your feedback here with others. We are proud to have the opportunity to serve you at Riverdale Chrysler Jeep Dodge Ram.
excellent service
I had a issue with my engine. It’s hard to explain but it was something involving the vapors not circulating and causing a small leakage. The situation got resolved in a couple of hours and it’s working fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that your vehicle is running smoothly after your visit to Riverdale Chrysler Jeep Dodge Ram. Thank you for trusting us with your business! If any future issues should arise, we will be here to help.
Great Service !!!!!
Albert and Jose are the best service team I have ever work with. Thank you for all your help, this guys kept me update all the way !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert - It makes our day to hear that Albert and Jose are the best service team you've worked with. Thank you for trusting us with your vehicle! For all your future auto needs, the Riverdale Chrysler Jeep Dodge Ram team will be here to help.