Skip to main content

Benzel-Busch Motor Car

(5,751 reviews)
Visit Benzel-Busch Motor Car
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:30am–5:30pm 8:00am–5:30pm
Sunday Closed Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 715-9305 (888) 715-9305
Used (888) 717-2588 (888) 717-2588
Service (866) 333-7479 (866) 333-7479

Inventory

See all 730 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2005.
Family owned for nearly half of a century Benzel-Busch Motor Car is America's premier automotive dealership located five minutes from the GWB the Palisades Routes 4 and 80 on Grand Avenue in Englewood. Awarded 2017 DealerRater Dealer of the Year and their Consumer Satisfaction Award Mercedes-Benz USA has awarded Benzel-Busch the Sales and Service Laureates Award for outstanding customer experience. They also received Jersey's Most Generous Companies of 2015&2016 by NJ Monthly. With our 170000 square ft. state-of-the-art sales and service facility and luxurious amenities Benzel-Busch has inventory available to meet your individual needs.
Define The Way You Drive

Service center

Phone number (866) 333-7479

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:30pm
Sunday
Closed

Meet our employees

Orlando Dranguet headshot
Orlando Dranguet
Sales Consultant
(135 reviews)
Pasquale (Lino) Cascardi headshot
Pasquale (Lino) Cascardi
Sales Consultant
(117 reviews)
Louis Gallo headshot
Louis Gallo
Sales Consultant
(105 reviews)
James Scott headshot
James Scott
Sales Consultant
(84 reviews)
Lamont Saunders headshot
Lamont Saunders
Sales Consultant
(65 reviews)
Eli Kalajian headshot
Eli Kalajian
Sales Consultant
(58 reviews)
Richard Palm headshot
Richard Palm
Sales Consultant
(56 reviews)
Laura Carpenter headshot
Laura Carpenter
Customer Relations
(11 reviews)
Jerry Martinez headshot
Jerry Martinez
Sales Consultant
(5 reviews)
Giovanni Barbaro headshot
Giovanni Barbaro
Senior Sales Consultant
(249 reviews)
Joseph Herman headshot
Joseph Herman
General Sales Manager
(233 reviews)
Talia Colananni headshot
Talia Colananni
Sales Consultant
(93 reviews)
Jeff Chun headshot
Jeff Chun
Senior Client Advisor
(77 reviews)
Joanne Fuentes headshot
Joanne Fuentes
Internet Sales
(36 reviews)
Stacy Fowler headshot
Stacy Fowler
Finance Manager
(191 reviews)
Joseph Simsek headshot
Joseph Simsek
Sales Consultant
(144 reviews)
Jay Lee headshot
Jay Lee
Sales Consultant
(129 reviews)
Lawrence "Cole" Kramer headshot
Lawrence "Cole" Kramer
Account Representative
(29 reviews)
Sal Architto headshot
Sal Architto
Sales Manager
(170 reviews)
Frank Lauro headshot
Frank Lauro
Sales Consultant
(92 reviews)
Frank Armando headshot
Frank Armando
Service Advisor
(250 reviews)
David Nieves headshot
David Nieves
Service Advisor
(70 reviews)
Christopher Iseman headshot
Christopher Iseman
Service Advisor
(288 reviews)
Reputation Management headshot
Reputation Management
Reputation Management
(19 reviews)
Chris Huling headshot
Chris Huling
Service Advisor
(107 reviews)
Peter Poliandro headshot
Peter Poliandro
Sales Consultant
(93 reviews)
Michael Hill headshot
Michael Hill
Sales Manager
(114 reviews)
Sossio Sole headshot
Sossio Sole
Service Manager
(374 reviews)
Neil Newman headshot
Neil Newman
Collision Advisor
(28 reviews)
Ray Chatterji headshot
Ray Chatterji
Internet
(12 reviews)
Elizabeth Steinhauer headshot
Elizabeth Steinhauer
BDC Representative
(7 reviews)
Robert Bruce headshot
Robert Bruce
Collision Center Manager
(3 reviews)
Mubeen Rana headshot
Mubeen Rana
Sales Representative
(3 reviews)
Katherine Bouskila headshot
Katherine Bouskila
Customer Experience Manager
(1 review)
Raychel Castro headshot
Raychel Castro
Sales Consultant
(1 review)
Craig Fusco headshot
Craig Fusco
Service director
(1 review)
Katherine Reyes headshot
Katherine Reyes
Business Development Representative

Reviews

(5,751 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience.

Great experience. Very easy to deal with. Great sales experience. Fair dealing and very responsive

Great experience.

Great experience. Very easy to deal with. Great sales experience. Fair dealing and very responsive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I was impressed with professional advices and friendly

I was impressed with professional advices and friendly services for my first lease car. JI-EUN Chun is the best salesperon ever. The staff working at the Englewood office are also very friendly. Definitely I will recommmend to other people.

I was impressed with professional advices and friendly

I was impressed with professional advices and friendly services for my first lease car. JI-EUN Chun is the best salesperon ever. The staff working at the Englewood office are also very friendly. Definitely I will recommmend to other people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Jieun Chun was very helpful, knowledgeable, and honest

Jieun Chun was very helpful, knowledgeable, and honest throughout the process. Glad to have worked with her on getting my car.

Jieun Chun was very helpful, knowledgeable, and honest

Jieun Chun was very helpful, knowledgeable, and honest throughout the process. Glad to have worked with her on getting my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I walked in planning to browse some options to replace my

I walked in planning to browse some options to replace my car and ended up signing the contract the same day. Jieun was incredibly friendly and helpful, taking time to answer all my questions. She was very knowledgeable about various options that I was interested in and was eager to provide necessary information clearly and suggest best solutions for my needs. Everything was smooth and efficient and I felt no pressure to make a hasty decision. I would highly recommend her to anyone looking for the least stressful car-buying experience.

I walked in planning to browse some options to replace my

I walked in planning to browse some options to replace my car and ended up signing the contract the same day. Jieun was incredibly friendly and helpful, taking time to answer all my questions. She was very knowledgeable about various options that I was interested in and was eager to provide necessary information clearly and suggest best solutions for my needs. Everything was smooth and efficient and I felt no pressure to make a hasty decision. I would highly recommend her to anyone looking for the least stressful car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Wondeful services, great customer services, love the

Wondeful services, great customer services, love the communication at all time and they listened what I was looking for

Wondeful services, great customer services, love the

Wondeful services, great customer services, love the communication at all time and they listened what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Show full review

Both Giovanni and Victor were excellent in their areas of

Both Giovanni and Victor were excellent in their areas of expertise. Giovanni properly qualified me and thee type vehicle I needed. He found the car in your inventory and worked well with me on pricing. On delivery day he was prompt, courteous, efficient and very patient reviewing the cars features. Victor likewise reviewed all documents and delivered them in an orderly fashion.

Both Giovanni and Victor were excellent in their areas of

Both Giovanni and Victor were excellent in their areas of expertise. Giovanni properly qualified me and thee type vehicle I needed. He found the car in your inventory and worked well with me on pricing. On delivery day he was prompt, courteous, efficient and very patient reviewing the cars features. Victor likewise reviewed all documents and delivered them in an orderly fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Top notch quality of service!

Top notch quality of service! This is my 6th Mercedes with them. Always with Giovanni Barbero- he's great and always takes very good care of my wife and I!

Top notch quality of service!

Top notch quality of service! This is my 6th Mercedes with them. Always with Giovanni Barbero- he's great and always takes very good care of my wife and I!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I am so grateful to have met Jieun.

I am so grateful to have met Jieun. She took care of everything for me, and buying a beautiful vehicle. Incredible easy thanks to Jieun I feel lucky

I am so grateful to have met Jieun.

I am so grateful to have met Jieun. She took care of everything for me, and buying a beautiful vehicle. Incredible easy thanks to Jieun I feel lucky

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great experience!

Great experience! Expectional service Great brand but the sales dept was excellent Definitely we will be back .

Great experience!

Great experience! Expectional service Great brand but the sales dept was excellent Definitely we will be back .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Amazing service, amazing car.

Amazing service, amazing car. A real pleasure to work with, Rich Palm is an allstar!!!

Amazing service, amazing car.

Amazing service, amazing car. A real pleasure to work with, Rich Palm is an allstar!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 5751 reviews