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Land Rover Southampton

(93 reviews)
Visit Land Rover Southampton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is the third vehicle I have purchased from Cara at...

This is the third vehicle I have purchased from Cara at landrover Southampton and as usual it was a pleasure. She and Loretta make it quick and easy from ordering to delivery. I highly recommend the you get your next vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Lindsey and Loretta was a pleasure. The...

Working with Lindsey and Loretta was a pleasure. The process was very quick and painless - even enjoyable! Lindsey was professional, knowledgeable and upfront about everything. I would definitely recommend Land Rover Southampton - beautiful cars and amazing staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my second time lessening from SH LR and Loretta...

This is my second time lessening from SH LR and Loretta and Lindsey have both really looked after me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire team at Land Rover Southampton were top notch,...

The entire team at Land Rover Southampton were top notch, professional and expedient. Spot on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

“It takes a Village. I would highly recommend purchasing a car from Land Rover Southampton. This entire team work together for a seamless transaction from Sales, finance, management and right down to your technical support person. Just perfection. Susan Lahrman

Best dealership!!! Feels more like going to your...

Best dealership!!! Feels more like going to your Families place —- friendly , kind and knowledgeable. Great vehicles but They can sell me anything cause there kind !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

We have been working with Lindsey at Land Rover Southampton for 3 years now, and she is the best! We just bought our second vehicle from Lindsey. Lindsey is a true professional who cares about her clients. She has always been creative in getting us the best deal possible. We recommend Lindsey without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nick T, thank you for your kind words and this wonderful review about Lindsey! Its really so nice of you to take the time to share your experience, both Lindsey and myself really appreciate it. We also must thank you for your continued business and loyalty to Lindsey, our dealership and our brand. We look forward to many more years! Best regards, Cara Scheiner at Jaguar Land Rover Southampton

terrible service and rude saleswoman

I went in looking for a new car and was treated like crap. from the moment i went in the saleswoman lindsey was so rude and disrespectful, would not even answer my questions. seems like she didnt know much anyways. i will never shop at a store will a saleswoman like that. she lost you a sale!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Mike, we regret to hear that you are displeased with your recent visit with us. I must politely disagree with you regarding Lindsey. She is quite knowledgeable on her product and enjoys sharing it with anyone who inquires. I do sincerely apologize that you felt she was rude and disrespectful. That certainly is not something we tolerate and frankly, we would not still be business after 25 years with that type of conduct. Due to COVID-19 we are operating a bit differently. This new way of conducting business does take some adjusting to as we solely work by appointment while our showroom is closed. This means the traditional, drive into the lot and ask for a sales person is not happening at this time. Thank you for sharing and we do agree, you should only purchase something from someone who is courteous and treats you with respect.

New Range Rover

This is my second lease through this dealer and once again I was very pleased with the service and the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we are very happy to have provided you with such a positive experience! Thank you for your continued business, we do appreciate it!

SouthHampton Treat

Very professional and respectful staff all the way around. Very efficient, clear and effective process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephen , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Southampton. Thank you for your business and for taking the time to share your thoughts on the process. We really appreciate it so much. Enjoy your new Jaguar! Thank you, Cara Scheiner Jaguar Land Rover Southampton

Jaguar

I really like driving this car, better than my x3. Still adjusting to dash technology, would like a warning beep to go off if singling to change lanes . Other than that, love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mitchell, we really appreciate your feedback! Glad you are loving your Jaguar more than your BMW and sharing why. Thank you for your business. Sincerely, Cara Scheiner