Stadium GM Superstore

3.9 out of 5 3.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Stadium GM Superstore Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2019

Shorty Navaro, owner, has three reasons why Stadium GM is the place to buy your next car! We care! We are honest! We tre

...

at people right! With 500 to 1000 new vehicles and 250 quality pre-owned vehicles to choose from at any given time, Stadium GM is the place to test drive virtually any car or truck made by General Motors. Shorty says, "Not only do we have the latest models of almost everything General Motors manufactures but we offer dependable later model cars too." Shorty is adamant about making sure we can help people. Stadium GM is the place to buy your next car!

"We Care! We are Honest! We Treat People Right!"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$99.95 and up*

Coolant System Service

$99.95 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 19, 2020

    Tried buying online, made offer and was never contacted. Two separate days. Not sure if they ever received offer? So I'm not sure who dropped the ball... cars.com or dealership.

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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2019

    Jim Halls did a terrific job. We owned a 2016 Equinox previously and were always treated well and efficiently.

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    Customer Service
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review. I will pass this onto Jim!

  • February 21, 2019

    Always enjoy my experiences at Stadium! Excellent sales man- Nick Sharpe! Couldnt have been nicer! Body shop - Paul- Treated me very well! Car repair... was perfect! I have always dealt with Stadium. Plan to return!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review. Hope to see you soon!

  • 2.0 out of 5
    April 24, 2019

    My husband came in and leased a 2 year vehicle while the lease was simple and we enjoyed leasing and was thinking of leasing again we found out about the... end of lease restocking fee when we mentioned we couldn't find another vehicle in our price range or liking . my husband did not remember being told about this fee we were told it was on our contract we looked and it is on there in a very small spot without a place for a customer to initial to make sure they are aware of it. this is the reason we just decided to stop looking for another lease this fee can be up to 500.00 for the vehicle we leased who knows what the others are. sorry we wont be back your salesmen need to make sure the customer understands the end of lease terms and fees

    2.0 out of 5
    Customer Service
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    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm so sorry that this happen. I will pass this review onto my General Manager so he can look into this further.

  • 1.0 out of 5
    December 5, 2018

    I have been lied to on several occasions have sent several emails and calls to no resolve. Now my truck is at another dealership due to the fact that their... service manager is inadequate to do his job. Don't believe anything they say because it's a dealership full of con artist. Never in my life have I seen so many people tring so hard to make your buying and service experience one you wish you didn't endure.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Our service manager tried calling you several times on Tuesday and you never returned his call. He can be reached at 330-332-4683 and just ask for Do...n Board. Thank you!

  • 3.0 out of 5
    November 8, 2018

    Looked at a used Envoy XUV which was priced reasonably but for good reason. Most of the key systems were out of working order (liftgate, key fob, tailgate,... roof, radio screen). No worries, it’s a used car and it happens however I recontacted the salesman about another suv on the lot and got no response. I ended up purchasing a new GMC Terrain elsewhere. Farther away but more engaged. Your facility and lot was very nice tho. Kudos on that

    2.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello TW, can you please tell me the salesman name so I can look into this? I just want to make sure that this does not happen again. I'm sorry that... this happen to you. Thank you for the nice complement on our lot.

  • 1.0 out of 5
    September 24, 2018

    I should have asked more questions. But I’m a long time customer. I didn’t think the dealership would let a salesman screw me. They dumped a bad Escalade... on me. Moreover, their solution is for me to buy another vehicle. Save yourself, drive to Cleveland. And if Alan Bott works for the dealership, run away!! He is a con man. Willing to lie and mislead is not what modern car sales should be when internet purchases are the mechanism. I searched the Internet and this dealership handed me to a cheater, a liar, to dump a bad truck. They let it happen. A $40k screw job!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Good Morning Mr. Horvath, I have spoke to you on the phone several times to get this settled with you. Alan Bott no longer works here. I've talked t...o you several times to try and trade you out of that vehicle but you would not come into the dealership. I know that Nick Sugar has talked to you several times to try and help you. We have been more willing to help you with this matter.

  • 1.0 out of 5
    August 22, 2018

    Please be advised that I had contacted Stadium GM on Tuesday, August 14, 2018 via an internet inquiry regarding a 2008 Chevrolet Trailblazer I was interested... in. I followed up with a phone call on Wednesday, August 15, 2018 and spoke with Fred Russo, We discussed the vehicle I was inquiring about on Thursday, Friday, Saturday and this morning, with phone calls and texts. I was receiving required information about the vehicle and purchase and was negotiating in good faith. I made an offer on Saturday and said I would give a $1,000.00 deposit on Monday. Fred followed up with a counter-offer Monday morning and I said we could meet in the middle and I was ready to give him a deposit at that point. Fred even texted me the service invoices of work recently completed and texted me letting me know that the two (2) Front tires were recently replaced. After our last correspondence, I did not hear from him for approximately three (3) Hours and when I finally received a response from him, he said he would let me know tomorrow as there was a deal written on the vehicle with a deposit. Needless to say I was shocked, as stated previously I was negotiating in good faith and was going to give him a deposit on the vehicle. I called Fred and spoke to him and was confused on how the vehicle could be sold, when I was working with him. He said he could write an “alternate deal”, whereas if the first deal did not go through, he would contact me letting me know. I told him I was treated poorly regarding this deal, was intentionally ignored and was disappointed in how he handled it. I am truly disheartened in how poorly I was treated by Stadium GM on my attempted purchase of this vehicle. I am taken aback by the treatment of Stadium GM toward their customers, especially when I tried to pay a deposit twice. I feel I was treated unfairly and disrespectful when all I was trying to do was spend my hard earned money on a vehicle I was interested in. I am hoping that Stadium GM does not treat all their customers in this manner and they would do what is needed to earn their customers trust and business back.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I would like to introduce myself. My name is Bill Barnett and I'm the BDC/Internet director at Stadium GM. I did get with Fred Russo regarding your ...complainant and he states that he has been working with you since the 14th of August. During the 7 days that you were negotiating back and forth on a price you had never put a deposit down on this vehicle. I have 16 other sales people here and until we receive a deposit the vehicle is available for sale. I understand that you two were going back and forth on a price and still no deposit. A sales call came in yesterday on this vehicle and another salesmen took the call. At this time, the sales person went to go check and see if the vehicle was still available. The used car manager said that we have several people interested in this vehicle but we do not have a deposit on it. So at this time, the other sales person called back the customer to let them know that the vehicle was available. He then took a deposit on this vehicle until they can come to the dealership

  • 1.0 out of 5
    August 21, 2018

    Please be advised that I had contacted Stadium GM on Tuesday, August 14, 2018 via an internet inquiry regarding a 2008 Chevrolet Trailblazer I was interested... in. I followed up with a phone call on Wednesday, August 15, 2018 and spoke with Fred Russo, We discussed the vehicle I was inquiring about on Thursday, Friday, Saturday and this morning, with phone calls and texts. I was receiving required information about the vehicle and purchase and was negotiating in good faith. I made an offer on Saturday and said I would give a $1,000.00 deposit on Monday. Fred followed up with a counter-offer Monday morning and I said we could meet in the middle and I was ready to give him a deposit at that point. Fred even texted me the service invoices of work recently completed and texted me letting me know that the two (2) Front tires were recently replaced. After our last correspondence, I did not hear from him for approximately three (3) Hours and when I finally received a response from him, he said he would let me know tomorrow as there was a deal written on the vehicle with a deposit. Needless to say I was shocked, as stated previously I was negotiating in good faith and was going to give him a deposit on the vehicle. I called Fred and spoke to him and was confused on how the vehicle could be sold, when I was working with him. He said he could write an “alternate deal”, whereas if the first deal did not go through, he would contact me letting me know. I told him I was treated poorly regarding this deal, was intentionally ignored and was disappointed in how he handled it. I am truly disheartened in how poorly I was treated by Stadium GM on my attempted purchase of this vehicle. I am taken aback by the treatment of Stadium GM toward their customers, especially when I tried to pay a deposit twice. I feel I was treated unfairly and disrespectful when all I was trying to do was spend my hard earned money on a vehicle I was interested in. I am hoping that Stadium GM does not treat all their customers in this manner and they would do what is needed to earn their customers trust and business back.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I would like to introduce myself. My name is Bill Barnett and I'm the BDC/Internet director at Stadium GM. I did get with Fred Russo regarding your ...complainant and he states that he has been working with you since the 14th of August. During the 7 days that you were negotiating back and forth on a price you had never put a deposit down on this vehicle. I have 16 other sales people here and until we receive a deposit the vehicle is available for sale. I understand that you two were going back and forth on a price and still no deposit. A sales call came in yesterday on this vehicle and another salesmen took the call. At this time, the sales person went to go check and see if the vehicle was still available. The used car manager said that we have several people interested in this vehicle but we do not have a deposit on it. So at this time, the other sales person called back the customer to let them know that the vehicle was available. He then took a deposit on this vehicle until they can come to the dealership

  • 1.0 out of 5
    August 6, 2018

    Since one star is the lowest that is what I will rate. Obviously reviews are all opinionated and go off each persons experience but I prayerfully encourage... people who read reviews, don't touch this place with a ten foot pole. I won't even go into extreme detail but first off you put a vehicle on the lot that's not mechanically cleared. They tell you "oh the vehicle was cleared and checked before it hit the lot" okay so if that's the case you knew this vehicle had problems and put it out there anyway??.. Or are you lying about having it checked..?? Which one.. That's something I would expect to hear from a used car lot by the name of honest bobs sales not from a big time dealer... The vehicle had tires that were almost completely bald still put on the lot as well as a issue with the exhaust where previous owner did some very ridiculous that can't even be explained. They even put the vehicle on the lot with a broken mirror, that's something you expect at honest bobs used but not abused car sales not of a dealership of this caliber. It's so much more I could include: my direct salesman before I even looked at vehicle gave me a price, next day family members go down notice the problems as mentioned above and get told the price, go back the following day and for them to repair the issues now you want that price plus taxes even though that's not what was discussed initially. After going back and forth, they call and offer a counter all for me to find out later that somebody put a deposit on the vehicle and I've been talking to you all morning. That person just didn't walk off the street and stay in the dealer for 2 mins, what did you waste my time for calling me and telling the price I need to pay out of pocket for?? Again I prayerfully encourage anybody stay away from this place there are other dealerships that at least won't put a vehicle on the lot like this expect customers to pay the price, but then again they will find somebody who doesn't know about cars and they will pay full price and fees not knowing what they got into.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I'm looking into with my used car manager.

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