Reviews
Write a reviewThis is a dealership that we have dealt with in pa
We have used this dealer in the past. We have always received excellent service. We have bought 2 new cars from this dealer. Sales people are excellent and their knowledge about cars is phenomenal. Would recommend this dealer to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review. We really appreciate your business. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Buick Encore 2018
Edgar did a fine job, coming out in the rain to greet us and explained details to us. Joan is thrilled with her new red Encore
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review! We're excited to hear that Edgar did a fine job during your purchase. He is a great asset and we appreciate all he does. We look forward to working with you again. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Wonderful car purchasing experience!
We had a wonderful buying experience with this dealer. Everyone was friendly and professional. We worked with Edgar Casillas on the purchase and were impressed with his knowledge of the product, professionalism, and friendliness. After the transaction, he gave us a great tutorial on the cars many features. We would definitely shop this dealership again when we're in the market for a car, and we look forward to bringing our Buick to the dealership for service. They have a great reputation in our community, and they certainly demonstrated to us how they earned it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing about your visit with us. Edgar is an asset to Roe Buick, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Buick Encore
We had Edgar help us and he was so nice, very courteous and helped us with some very important decisions! Our experience was very good! Thank you, Edgar!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review! We're excited to hear that Edgar was able to help and that he was so courteous! He is a great asset and we appreciate all he does. We look forward to working with you again. Best, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Buick Envision
Edgar and the team at Roe were very helpful and easy to work with. Very easy transaction! Good selection and were very accommodating in helping me find what I was looking for. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josa, thank you for taking the time to write this 5-star review. We appreciate Edgar as well as the rest of our staff and I'm thrilled that they have taken care of you and accommodated your needs. Thank you again and congratulations on your Buick Envision. Best regards, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Very pleased with Roe Buick
We were pleased with our experience at Roe Buick, Grand Island, NE. Our sales person, Edgar Casillas was very professional, courteous and did an excellent job providing us information about our new car purchase. The business manager, Tommy Velaquez, was also very professional and courteous and made the "paper work" portion of the sale go extremely well. There were no "high pressure" sales tactics used, and we were treated very well. In shopping at other dealerships in the area we did not experience this same type of great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear that you are enjoying your new Buick, Janet. Thank you for choosing Roe Buick to help you find your new car and I am very glad that Edgar and Tommy provided you with a great experience. We appreciate your business and we would love to work with you again. Warm regards, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Only Went to See!
This was our first time to visit Roe's. We went there to look at Buick Encores, since they had a good inventory of them. However, we ended up purchasing. The sales staff was very courteous and no high pressure--just the normal pressure you expect from a sales people. I recommend anyone to at least consider Roe's for a car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and recommendation. We love hearing about customers who have a great experience at Roe Buick and I'm glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Best regards, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Seamless car buying experience
Todd and Mikaela made my first solo car buying experience so seamless and wonderful! I purchased my (new to me) Tahoe recently from them. They had the BEST deal around and didn?t have ?typical dealership attitudes?. They made me feel so comfortable and it was a quick trip! Thank you Roe, Grand Island!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katherine, thank you for taking the time to share your feedback regarding your experience at Roe Buick and congratulations on your new purchase! I'm very pleased to hear that Todd and Mikaela made your experience seamless and wonderful. We are here if you need anything in the future. Happy driving! Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
Staci Aguilar
Loved working with Edgar. This is the second car I have bought from him for my daughters. He makes things easy to understand, and makes the process simple and quick. Ill be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Staci, thank you for providing us with feedback regarding your recent visit. Edgar's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We look forward to serving you again. Warm regards, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com
2017 Enclave We bought Connie and Gordon Johnson
Edgar Casillas was very professional and easy to talk to and worked the numbers to make us happy ! God bless him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Connie! We truly appreciate your kind words about our staff. Our priority is to have customers leave with a smile. I'm glad Edgar have been able to help you with your purchase. Congratulations on your 2017 Enclave! Best regards, Jason Roe, General Manager, 308.382.0280, JRoe@Roecars.com