Reviews
Great service- they did a fantastic job on our Subaru-
Great service- they did a fantastic job on our Subaru- with the deer collision- and gave us a Loaner Car for the week! Just a great dealership to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for taking the time to post your review!
Comfortable show room.
Comfortable show room. Courteous and helpful associates. Many auto styles aand colors to choose from. Great prices.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your thoughts online! Have a great day!
Subaru’s online salesman Dutch contacted me about a car
Subaru’s online salesman Dutch contacted me about a car they had that I was interested in, he confirmed it was still there, gave me the salesman Chad’s number to call, I went over to test drive the car immediately, and I bought the car a few days later when my financing came through. The car was well serviced, inspected, and Chad made sure I knew how to work the fancy stuff! I am so happy with the speed and service and niceness of buying from W & L Subaru! Chad tells me State Inspections are free for the lifetime of the car, and I do get a 3 month limited warranty. Chad checked to make sure any recalls on that model were completed. I feel very secure that I got a great car at a good price. I will be sure to tell friends that W&L makes buying a car painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review, Barb! We're glad to hear you had such a great experience with Chad and Dutch! If you need anything at all, please let us know! Have a great day!
Really incredible selection, very practical and
Really incredible selection, very practical and transaction oriented discussion with the internet manager and kind attention from sales. There was more of an adjustment for our trade-in than I would have liked but the trade-in was not in good cosmetic condition and W&L were open about the reasons for the reduction. In the end, it was a fair deal for the exact car we wanted. I paid cash and the financing discussion was one of the easiest I've experienced. Only meaningful options were discussed and there was no pressure to accept them. I really only have one complaint -- W&L have a policy that they won't hold a car unless a non-refundable downpayment is made on it. Given that I drove in from 150 miles away, I was definitely taking a risk that either my downpayment would be lost or the trip would be in vain. In the end, the car I wanted was still available and it didn't really matter -- but some acknowledgment of the effort I was investing in the sale would have been appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review your purchase experience! We're very glad that we were able to make the trip worth it. If you need anything at all, just let us know. Thanks again, and have a great day!
Great price thorough explanations and no-nonsenseGreat
Great price thorough explanations and no-nonsenseGreat price thorough explanations and no-nonsense dealer ship
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much!
The only thing we're unhappy about.
The only thing we're unhappy about. Are the wheels on the car. That problem goes to SUBARU not W&L. The wheels that come on the Legacy prem. are a lot nicer than the ones that come on the Prem. limited. But W&L wouldn't swap them either.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We will relay your concerns about the tires to Subaru of America. If you need anything else, please let us know. Thanks again, and have a great day.
My experience at W&L was amazing.
My experience at W&L was amazing. Becky was great! She was so friendly and made me feel so comfortable. She had the car ready to go for my test drive and was so helpful with helping me return my lease at their Nissan store. I would definitely recommend anyone in the market for a new/used vehicle to go see the first-class crew at W&L Subaru. I love, love, love my certified pre owned Subaru, It's just what I wanted and they made everything so easy, Thanks guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to review your sales experience with Becky! We will let her know of your kind words. If you need anything at all just let us know! Thanks again!
Quick and pretty painless buying experience.
Quick and pretty painless buying experience. The dealership had the exact car I wanted and for a really good price. I enjoyed talking cars with both the sales and finance guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review!
I found what I was looking for at W&L when I couldn't
I found what I was looking for at W&L when I couldn't find anything within 90 miles of my residence. Because of the distance Curt came in on his day off to complete a fair deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience on Dealerrater! Have a great day!
They were prompt with the appointment and the car was
They were prompt with the appointment and the car was washed. Very professional atmosphere. The technician and service advisor were very courteous and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much!