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W & L Subaru

(4,557 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Inventory

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About our dealership

This seller has been on Cars.com since February 2008.
Founded in 1965 W&L Subaru has been providing a friendly no-hassle car buying experience. We have been family owned and operated from the start and we take pride in our no-pressure sales environment. We are proud to offer free loaner vehicles for our service customers and also free pick-up and delivery for local customers on Tuesdays. Come down to our greater Williamsport Subaru dealership and find out what buying a car SHOULD be like!
"We Love Our Customers They Love Our Deals!"

Service center

Phone number (570) 556-4846

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00pm–2:00pm
Sunday
Closed

Meet our employees

Reviews

(4,557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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I am completely delighted with my new Outback!

I am completely delighted with my new Outback! It feels like Subaru got it all right. My salesman explained all the features and operation. The sale was very easy. Hats off to the whole crew at W&L Subaru!

I am completely delighted with my new Outback!

I am completely delighted with my new Outback! It feels like Subaru got it all right. My salesman explained all the features and operation. The sale was very easy. Hats off to the whole crew at W&L Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Best experience ever purchasing a vehicle.

Best experience ever purchasing a vehicle. No pressure, no hard sales pitch, easy, prompt communication. Customer service is a huge deal to me. I considered purchasing within a hundred mile range and after a couple of temps of seeing vehicles that were supposed to be available that weren't, it sold me on everything that W and L had to offer, the vehicle, the sales staff, the service. This is our second vehicle from w&l and it won't be our last.

Best experience ever purchasing a vehicle.

Best experience ever purchasing a vehicle. No pressure, no hard sales pitch, easy, prompt communication. Customer service is a huge deal to me. I considered purchasing within a hundred mile range and after a couple of temps of seeing vehicles that were supposed to be available that weren't, it sold me on everything that W and L had to offer, the vehicle, the sales staff, the service. This is our second vehicle from w&l and it won't be our last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your purchase experience! We are very pleased that you enjoyed our easy no-hassle sales environment! If you need anything at all just let us know! Thanks again!

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Very professional, explained and included customer in

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you!

Very professional, explained and included customer in

Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

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I had fantastic experience dealing with W&L Subaru.

I had fantastic experience dealing with W&L Subaru. From the initial inquiry, questions about the vehicle, and pricing, Rob L. was great. Then when it came time to go to the dealership and buy the car, Christian P. took care of the rest. Both of them were professional and very easy to deal with. One of my best experiences buying a car to be honest. Lastly, Dan in finance made that process painless. Very pleased with W&L, would go there again. Thank Again, Chris

I had fantastic experience dealing with W&L Subaru.

I had fantastic experience dealing with W&L Subaru. From the initial inquiry, questions about the vehicle, and pricing, Rob L. was great. Then when it came time to go to the dealership and buy the car, Christian P. took care of the rest. Both of them were professional and very easy to deal with. One of my best experiences buying a car to be honest. Lastly, Dan in finance made that process painless. Very pleased with W&L, would go there again. Thank Again, Chris

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Chris, thank you so much for your business! It was our pleasure helping you with your purchase! If you need anything else just let us know!

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It was a quick purchase with none of the typical

It was a quick purchase with none of the typical haranguing that I've gotten at other places. The price differed from what I was quoted in an online chat, but that's how it goes sometimes.

It was a quick purchase with none of the typical

It was a quick purchase with none of the typical haranguing that I've gotten at other places. The price differed from what I was quoted in an online chat, but that's how it goes sometimes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Mark!

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Brand new car with multiple issues.

Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car

Brand new car with multiple issues.

Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. We sympathize with your frustration and we are sorry your new car has had these issues. Excellent communication is something we strive for, and we apologize if we missed the mark with your service visits. We appreciate your patience, and if there is anything else we can do for you just let us know. Thanks again, and have a great day.

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After purchasing numerous Subaru's thru Alexander Subaru

After purchasing numerous Subaru's thru Alexander Subaru it became a trend of getting every penny out of buyer's. This was my first purchase with W&L Subaru who gave me a great offer trading from my 2023 O/B Wilderness to a 2024 O/B Wilderness. The sales experience was a very family relaxed environment. I cannot say enough of the treatment I received from both sales & service.

After purchasing numerous Subaru's thru Alexander Subaru

After purchasing numerous Subaru's thru Alexander Subaru it became a trend of getting every penny out of buyer's. This was my first purchase with W&L Subaru who gave me a great offer trading from my 2023 O/B Wilderness to a 2024 O/B Wilderness. The sales experience was a very family relaxed environment. I cannot say enough of the treatment I received from both sales & service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! It was our pleasure helping you with your purchase! If you need anything else, just let us know!

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This is my 4th Subaru purchase & I have to say that Andy

This is my 4th Subaru purchase & I have to say that Andy Long & his staff were fantastic to deal with. From the folks at the front desk, to the Sales rep (Chad Koch), to Financing (Colby Coxe) & finally Frankie, who was fantastic on explaining all the new technology! They were all very courteous, informative & patient as I was making my final decision!

This is my 4th Subaru purchase & I have to say that Andy

This is my 4th Subaru purchase & I have to say that Andy Long & his staff were fantastic to deal with. From the folks at the front desk, to the Sales rep (Chad Koch), to Financing (Colby Coxe) & finally Frankie, who was fantastic on explaining all the new technology! They were all very courteous, informative & patient as I was making my final decision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your review! It was our pleasure helping you!

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Great customer service and follow up on findings during

Great customer service and follow up on findings during routine service and having a loaner.

Great customer service and follow up on findings during

Great customer service and follow up on findings during routine service and having a loaner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

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The staff is very knowledgeable & friendly.

The staff is very knowledgeable & friendly. Cirt did a great job at answering all my questions. I am very satisfied with my experience so far.

The staff is very knowledgeable & friendly.

The staff is very knowledgeable & friendly. Cirt did a great job at answering all my questions. I am very satisfied with my experience so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star ratings!

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