Reviews
Pleased with dealership & service. Service department always helpful go above and beyond! Thank you. Gloria
Pleased with dealership & service. Service department always helpful go above and beyond! Thank you. Gloria
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, friendly staff appeared well trained and motivated to do a good job. Running the vehicle thru an auto car wash is a nice perk.
Courteous, friendly staff appeared well trained and motivated to do a good job. Running the vehicle thru an auto car wash is a nice perk.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I'll just say that the service departments catering to the customer far exceeds the sales department. The service department is the only reason I am still returning to W&L. I almost went to a different Subaru dealership for service after I bought this vehicle. However, I have been dealing with the service department for many years and always received good service.
I'll just say that the service departments catering to the customer far exceeds the sales department. The service department is the only reason I am still returning to W&L. I almost went to a different Subaru dealership for service after I bought this vehicle. However, I have been dealing with the service department for many years and always received good service.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
A great company to deal with, we were in the area and looking to move up from my 2013 Subaru Outback. Thank you Ryan Swink for your help in purchasing a 2022 Subaru Outback. He was very helpful and I am totally happy with my purchase.
A great company to deal with, we were in the area and looking to move up from my 2013 Subaru Outback. Thank you Ryan Swink for your help in purchasing a 2022 Subaru Outback. He was very helpful and I am totally happy with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything was 1st rate except the oil change was a little pricey with no coupon discounts which is a little unusual as most times they are available for use. Other thing that was unusual is that I was told by a salesman that there were 0 EV's on the lot. I would have liked to look at one!
Everything was 1st rate except the oil change was a little pricey with no coupon discounts which is a little unusual as most times they are available for use. Other thing that was unusual is that I was told by a salesman that there were 0 EV's on the lot. I would have liked to look at one!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They are always amazing any time myself or my mother have been there. When you're already in a stressful unexpected situation, they make the rest of the way feel like a breeze! They truly go above and beyond and give exceptional customer service! Everyone there I spoke with was super helpful, kind, and informative!
They are always amazing any time myself or my mother have been there. When you're already in a stressful unexpected situation, they make the rest of the way feel like a breeze! They truly go above and beyond and give exceptional customer service! Everyone there I spoke with was super helpful, kind, and informative!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant. Informative. A comfortable place to wait. I was so thankful that W&L took care of the problem at no cost to me since I only had my car for 2 weeks! And washed it!!
Very pleasant. Informative. A comfortable place to wait. I was so thankful that W&L took care of the problem at no cost to me since I only had my car for 2 weeks! And washed it!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always spot-on. Very customer oriented. Just ten more words are nine more than I had
Always spot-on. Very customer oriented. Just ten more words are nine more than I had
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is very customer oriented. Prompt, concerned about your issues and helpful. The service department is very customer oriented. They are quick, concerned about your issues and helpful.
The service department is very customer oriented. Prompt, concerned about your issues and helpful. The service department is very customer oriented. They are quick, concerned about your issues and helpful.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had lots that needed to be done and it was! Complimentary loaner car was a special plus (thought I still like my old 1019 better :) !)
Had lots that needed to be done and it was! Complimentary loaner car was a special plus (thought I still like my old 1019 better :) !)
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair