Reviews
This was our first time at this dealership, we were very pleased with our entire experience including with our salesman Nick Chubb.
This was our first time at this dealership, we were very pleased with our entire experience including with our salesman Nick Chubb.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership is always willing to listen if we have any questions. We've always had a good relationship with them.
The dealership is always willing to listen if we have any questions. We've always had a good relationship with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review!
Great sales team, friendly, wanting to help. Easy to deal with . Great customer service. Will definitely buy again at this location.
Great sales team, friendly, wanting to help. Easy to deal with . Great customer service. Will definitely buy again at this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business! It was our pleasure helping you!
One of the best customer service experiences and I have had a lot of unfortunate experiences is glad to see a company take care of their customers
One of the best customer service experiences and I have had a lot of unfortunate experiences is glad to see a company take care of their customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear of your positive experience here at W&L Subaru! Have a great day!
Everyone we met was kind, informative, and professional. This dealership truly cares about its community.
Everyone we met was kind, informative, and professional. This dealership truly cares about its community.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! Have a great day!
They are always very friendly and do a great job! Very professional and never have any problems there.
They are always very friendly and do a great job! Very professional and never have any problems there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear you have had great experiences here at W&L Subaru! Thank you for sharing your thoughts online!
I was not pleased as my service took much longer than expected. My inspection sticker was left blank and my oil life sensor not reset, leaving me worried if the oild change was prefored. Although everything on my car passed inspection, when the car was returned to W&L have the sticker filled out my car was re-inspected for a sound I reported prior t9 the original 'passed' inspection. I was this time told I need a new strut and an alignment together costing almost 1 grand. To make matters worse I had to eat the gas cost for my car being valet from my work to W&L and back when it was the fault of W&L that my car had to go back in.
I was not pleased as my service took much longer than expected. My inspection sticker was left blank and my oil life sensor not reset, leaving me worried if the oild change was prefored. Although everything on my car passed inspection, when the car was returned to W&L have the sticker filled out my car was re-inspected for a sound I reported prior t9 the original 'passed' inspection. I was this time told I need a new strut and an alignment together costing almost 1 grand. To make matters worse I had to eat the gas cost for my car being valet from my work to W&L and back when it was the fault of W&L that my car had to go back in.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We sympathize with your concerns, and we are sorry that your experience did not live up to our standards. We will take a look at our processes to hopefully avoid any future issues. Thank you again and have a great day.
Folks at the dealership are friendly. And I don’t feel pressure when shopping for a car or receiving service for my car.
Folks at the dealership are friendly. And I don’t feel pressure when shopping for a car or receiving service for my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback! Have a great day!
Great car for a great price Abraham was very helpful in helping us choose the right car for us
Great car for a great price Abraham was very helpful in helping us choose the right car for us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! If you need anything at all just let us know!
Very good service. Many cars. Zach is very nice and friendly. Would recommend to others.
Very good service. Many cars. Zach is very nice and friendly. Would recommend to others.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your feedback!