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W & L Subaru

(4,748 reviews)
Visit W & L Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–5:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00pm–2:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (570) 701-6061 (570) 701-6061
Used (570) 701-6062 (570) 701-6062
Service (570) 556-4846 (570) 556-4846

Reviews

(4,748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W & L Subaru from DealerRater.

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Excellent buying experience

5 star experience. We had an excellent experience purchasing a new car here. Professional and kind employees, the process could not have been easier. Also, the building is extremely clean, comfortable, and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Lauren! We really appreciate your business and we're glad you had a great experience!

Thank you for making it so easy.

Thank you for making it so easy. I love that my car was picked up at work and then brought back once done. The video of the service is also a great service, puts your mind at ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, and have a great day!

Becky was very accommodating, patient, and eager to

Becky was very accommodating, patient, and eager to fulfill my needs and wants. Also explained many things involving my questions. Thank you Becky and Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the review!

Service is top notch.

Service is top notch. Isaac is great asset to your team. Shout out to the mechanics who provide the breakdown to Isaac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Waiting area is nice and offers complimentary beverages

Waiting area is nice and offers complimentary beverages while you wait for services. State inspection was done quickly in under an hour. Great cars on the lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoyed the free amenities in the customer lounge! Thanks for sharing online!

Angela was top notch!

Angela was top notch! My experience was polite, fun, exciting, memorable, and most importantly TRUSTED!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure helping you with your purchase! Thanks for the review!

Everyone here is very friendly and professional.

Everyone here is very friendly and professional. They are knowledgeable and their prices are competitive. I would definitely go here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback!

Our purchasing experience with Nick was excellent.

Our purchasing experience with Nick was excellent. There was no pressure and he gave us time to discuss our final decision in his office without his presence. He happily chose several cars for us to test drive and answered all of our questions knowledgeably.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're very pleased you enjoyed our no hassle buying experience! Thanks for the review, and have a great day!

I was very pleased with the service I received yesterday.

I was very pleased with the service I received yesterday. She was very pleasant and explained everything to me. She made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much!

Return Customers

We just bought our 3rd Subaru from W&L. Dale Long was the sales rep we worked with for the last 2 purchases. Dale definitely makes car buying a pleasant experience. We've never felt pressured or deceived in any way. We were also impressed with Colby Coxe the finance manager and Anthony Barrenechea the delivery specialist who were also terrific to work with. Ongoing maintenance and service on our previous vehicles has been excellent and we look forward to the same with our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Joyce, thank you so much for your repeat business! It is always our pleasure seeing you at the store!