Reviews
HORRIBLE CAR LOT.
HORRIBLE CAR LOT...The worse customer service sales and service.They sold me a car with engine troubles.Took them over 30days to do patch work after coperate got involved.Still had same issues when i finaly did recieve my car back. I had to go up to dealer numerous times because lack of communication from service consultant and sales consult and they all bold face lied in my face each time.These people dont deserve to be in business..DO NOT BUY OR SERVICE FROM THIS DEALERSHIP!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at zwhite@route46nissan.com. I look forward to hearing from you. Zah’Nasia White
Terrible experience.
Terrible experience. I’ll elaborate. I called at 2pm today and gave the sales guy The two car SKUs. He asked what time I planned on coming in. I told him 5 o’clock. I showed up at 5:15. Neither of the two cars were there. Neither was the original sales person I spoke with. They assigned us to a different sales person. That guy tells us that the cars will be there in 15 to 20 minutes. 7 PM rolls around and we’re still missing the cars. Total waste of time. We walked out. We will buy the car as we like jeeps but certainly won’t buy here. This place is a joke
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Albert, Please allow us to apologize for the negative experience you have had. Please reach out to me at jamie@route46autos.com to further discuss this. I look forward to speaking with you. Jamie Rusignuolo
Stay away no communication manager would not even listen
Stay away no communication manager would not even listen to complaint threatened me and hung up
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Cathy, I apologize for your experience. Please contact me Kristen Burns at kburns@route46autos.com if you wish to discuss this matter further. Thank you.
Nice dealership no communication with customer called
Nice dealership no communication with customer called multiple times on called when my vehicle was ready the first time and 2 days later had to bring it back
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.
the lady who took care of me did excellent, explaining
the lady who took care of me did excellent, explaining me in detail with patience and very nice, i was very aware of everything I was explaining to myself
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a 5 star review. We look forward to seeing you again.
Great service, highly recommend this location, fast
Great service, highly recommend this location, fast service, friendly staff and great experience. I will definitely visit again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a postive service review and recommending us to your friends and family. We look forward to seeing you again.
Easy to get an appointment for service, the service
Easy to get an appointment for service, the service written Knew exactly what to do to my vehicle, I got my vehicle back same day and working perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave our service team a 5 Star Review. We appreciate hearing great things from their customers.
Thanks for contacting me, keep the good work.
good service fast delivery very profesinaltimely services
good service fast delivery very profesinaltimely services they explained thinks need to be fix and give you very explainable thinks need to be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we are happy to hear our service team provided you with an excellent experience. We look forward to seeing you for your next service visit.
Sales department is the BEST!
Sales department is the BEST!!! Especially my salesman Elvin and the sales manager Mike Markoski
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luis, we are so happy to hear our sales department provided you with a 5 Star experience. It was a pleasure serving you as a customer.
Great service, didn’t have no complaints on the store
Great service, didn’t have no complaints on the store service. My sales rep was great
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose, thank you for taking the time to leave a 5 Star Review. It was a pleasure serving you as a customer.