Nissan of New Rochelle

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
376 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 24, 2020

    Adolfo and Debbie are the best people, very professional, pleasant, and efficient.. I recommend them if you are going to buy a car. They put me in my... new 2020 Rogue and i love it!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Brandi! Thank you for the positive feedback and the time you took to complete this review. We hope that we have provided you with exceptiona...l service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Nissan of New Rochelle. We are thrilled to have you as part of our family. Sincerely, Wayne Inniss General Manager Nissan of New Rochelle Winniss@nissannr.com

  • 5.0 out of 5
    January 18, 2020

    Debbie was absolutely truly exceptional! I will definitely be bringing all of my friends and family to her and Nissan of New Rochelle! Thank you guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sheron we are glad that we could help and that Debbie provided such an exceptional buying experience. They greatest compliment that we can receive is ...a referral of a family member or a friend. Thank you and enjoy your new car!!!!

  • January 6, 2015

    Usually I hate going car shopping but it was easy at Nissan of New Rochelle. My salesperson Hector was very friendly and not pushy like most car salesman.... I never felt pressured. The sales manager Joseph was great too. When it came to negotiating the price he was flexible and open to actually negotiating. In the end I think we both ended up with a mutually beneficial price. After I drove off the lot there was a small issue with the used car I bought. One that you would not have discovered until you drove over 65. I immediately called Joseph and Hector because they each gave me their cell phone numbers and they were very helpful. First thing the next morning Nissan mechanic Carlos was waiting for me. He drove me to the train station so I could go to work and picked me up after. My car received new brakes at no cost (which is great because I tend to go through brakes quickly). For a used car purchase they treated me as if I bought a brand new car. I LOVE my car and I will definitely go back when I need my next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you again for your business. Please contact me if you have any questions. Best regards, Anthony Panarella President

  • 5.0 out of 5
    December 28, 2019

    My former dealer where I purchased my 2016 Altima recently went out of business a few months ago (I was unaware). My information was then transferred to... Nissan of New Rochelle. I received a call from sales person Deborah White regarding a possible trade-in. My wife and I went in on Saturday December 20th. The entire staff was very friendly and the place was like a family atmosphere. Deborah White was phenomenal. They gave us a great deal on a trade-in and we walked out with a 2020 Nissan Rogue SV (awesome color I might add). Every person we interacted from Deborah White to Ray in finance to every sales manager was extremely friendly. Great atmosphere. Great Place. I highly recommend Nissan of New Rochelle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello D. Thomas! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the ?official? Niss...an survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Nissan of New Rochelle. We are thrilled to have you as part of our family. Sincerely, Wayne Inniss General Manager Nissan of New Rochelle Winniss@nissannr.com

  • 5.0 out of 5
    December 13, 2019

    Deborah White is a great sales person that made this all happen! She got me into a 2019 Nissan Leaf SL just as I hoped for! Thank you Deborah!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Domingo! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the ?official? Nissan... survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Nissan of New Rochelle. We are thrilled to have you as part of our family. Sincerely, Wayne Inniss General Manager Nissan of New Rochelle Winniss@nissannr.com

  • 5.0 out of 5
    December 6, 2019

    Deborah White is an excellent sales rep and knows her vehicles! I went to the dealer to find a 2019 Nissan Leaf SL and got the exact car that I was looking... for. Thank you for your hospitality, professionalism and care. I am very pleased with my car and the price that went with the car too. I would like to thank Ray Sanchez, the finance rep as well for making this deal happen when it seemed almost like it wasn't going to happen. Will definitely recommend this dealer and the great people there too but for sure go to Deborah, as she definitely knows her electric cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Domingo Canela! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the ?official?... Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Nissan of New Rochelle. We are thrilled to have you as part of our family. Sincerely, Wayne Inniss General Manager Nissan of New Rochelle Winniss@nissannr.com

  • 1.0 out of 5
    December 5, 2019

    I went there to see if they had anything pre-owned and an older car. they did not tell me before hand that they did not have anything like that and so... I completely wasted my time going there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Margarita hello, my name is Wayne and I'm the general manager here at Nissan of New Rochelle. I would love to talk you about your recent visit. Please... call me at (914) 576-7600 ext. 1023 or email me at winniss@nissannr.com. Wayne Inniss General Manager Nissan of New Rochelle (914) 576-7600 ext. 1023 winniss@nissannr.com

  • 1.0 out of 5
    November 29, 2019

    Do yourself a favor and stay away from this dealer!!!! They will care about you only for time they try to get you "the best deal" after that forget about... mr nice sales person or manager. I'm on my 7th day waiting for a refund that hasnt come and the sales person dissapeared, always "busy with another costumer" but as soon as I got there, no costumer. Avoid giving your card to them because if you change your mind they will make walk through xxxx to give you back your money.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    October 30, 2019

    NEVER HAD A WORSE EXPERIENCE IN MY LIFE! I bought a pre owned 2018 GTR that came without a SD card in the navigation system. The infotainment system never... worked properly since i bought the vehicle, but i did not know why. I live 100 miles away from this dealership so i serviced my car at a Nissan dealership closer to me, which informed me why the infotainment system didn't work, and told me the car definitely should've came with an SD card in the navigation system ( i thought so too for 100 grand) so i called Nissan of new Rochelle and they said someone would call me back. Never happened. So i called again, same story, "someone will call you back". Nothing. After this went on about 20-25 times of calling a manager finally called me, and said he will take care of it. GREAT! Nothing happened. So i called again. And again. And again. And again. And again. And again. And again. Each time they have the audacity to tell me that someone will call me back after transferring me multiple times and "taking down my phone number". This place is pathetic. Take your money elsewhere. You will save weeks of your life, white hairs, and a car that doesn't work.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 17, 2019

    If you want see anybody from new Rochelle Nissan see Owen he's nice out going person and he goes all the way for you to get a car .So please see him I'm... very happy with him

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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